on internet explorer go to the address bar type in 192.168.1.1 and go to the Green wireless antenna at the top. the next screen will show your network name. you can change it to what you want. keep in mind all devices connected to the wireless will need to connect to the new network name. when the modem asks for the password your device access code is printed on your modem it's a ten digit number. it is not your wireless network key.