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Posted Oct 10, 2013
3:04:33 PM
Version 10.2 avail when w/AT&T

 

Is there any word when Version 10.2 might be available from AT&T for our Q10s?

 

Thanks!

 

. . . . .  Pete

 

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Apr 21, 2014 11:53:08 AM
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FYI everyone - a great additional resource regarding the recent software update for the  Z10 is located here:  Update the Software for the BlackBerry Z10

 

~Delia

 



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Feb 17, 2014 6:00:11 AM
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When will you release OS 10.2 for my BlackBerry Z10?

When will you release OS 10.2 for my BlackBerry Z10?

Re: Version 10.2 avail when w/AT&T

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Feb 17, 2014 9:27:14 AM
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Hey.

 

You should hear from us. We want BB 10.2.1, instead of the software released one year ago! It has too many bugs.

Hey.

 

You should hear from us. We want BB 10.2.1, instead of the software released one year ago! It has too many bugs.

Re: Version 10.2 avail when w/AT&T

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Feb 17, 2014 9:58:56 AM
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Edited by petercreasey on Feb 17, 2014 at 10:00:57 AM


Per numerous reports, BB 10.2.1 also has bugs...which are probably what's holding up the release by AT&T.

 

The current BB operating system is working fine; thus, I want AT&T to wait and be sure that a reliable version is released.

. . . . . Pete

 


Per numerous reports, BB 10.2.1 also has bugs...which are probably what's holding up the release by AT&T.

 

The current BB operating system is working fine; thus, I want AT&T to wait and be sure that a reliable version is released.

. . . . . Pete

 

Re: Version 10.2 avail when w/AT&T

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Feb 17, 2014 10:20:34 AM
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Just a little news about bugs.. EVERY operating system has bugs... IOS,
Android, ALL
If they are waiting for a completely bug free release, that will NEVER
happen.
iOS 7.0 was FULL of bugs the day it was released... So much so, that a week
later Apple released 7.0.1 to fix some stuff... not even minor bugs, big
large Texas sized bugs...
This did not stop AT&T from allowing customers to upgrade. In fact, AT&T
probably had nothing to do with it, because Apple has the man parts to tell
AT&T what to do, and AT&T listens. Unfortunately this is not the same for
the other OS (Android and BB). I had 3 different Android models on AT&T,
all of which were several releases behind the rest of the world.
So unless your device manufacture says Apple on it, you are at the mercy of
the AT&T, if you have an Apple device then you are good to go (at least in
AT&T perspective). This statement is based on fact, because I've witnessed
for at least 4 devices now (3 android and one BB). I've had iPhones in
between and always had the latest OS.
Just a little news about bugs.. EVERY operating system has bugs... IOS,
Android, ALL
If they are waiting for a completely bug free release, that will NEVER
happen.
iOS 7.0 was FULL of bugs the day it was released... So much so, that a week
later Apple released 7.0.1 to fix some stuff... not even minor bugs, big
large Texas sized bugs...
This did not stop AT&T from allowing customers to upgrade. In fact, AT&T
probably had nothing to do with it, because Apple has the man parts to tell
AT&T what to do, and AT&T listens. Unfortunately this is not the same for
the other OS (Android and BB). I had 3 different Android models on AT&T,
all of which were several releases behind the rest of the world.
So unless your device manufacture says Apple on it, you are at the mercy of
the AT&T, if you have an Apple device then you are good to go (at least in
AT&T perspective). This statement is based on fact, because I've witnessed
for at least 4 devices now (3 android and one BB). I've had iPhones in
between and always had the latest OS.

Re: Version 10.2 avail when w/AT

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Feb 17, 2014 11:33:25 AM
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If the new BB operating system has _significant_ bugs as reported and if AT&T feels these bugs will not be promptly remedied by BB, then AT&T is doing the prudent thing to delay the release and avoid a boondoggle for customers.

As stated before, it is incumbent on AT&T not to release a system if it is plagued with _significant_ problems.

But, of course, if the delays are simply due to dilatoriness, then AT&T is dropping the ball.

. . . . Pete

If the new BB operating system has _significant_ bugs as reported and if AT&T feels these bugs will not be promptly remedied by BB, then AT&T is doing the prudent thing to delay the release and avoid a boondoggle for customers.

As stated before, it is incumbent on AT&T not to release a system if it is plagued with _significant_ problems.

But, of course, if the delays are simply due to dilatoriness, then AT&T is dropping the ball.

. . . . Pete

Re: Version 10.2 avail when w/AT

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Feb 17, 2014 1:37:13 PM
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To be fair, there were a few bugs related to Exchange ActiveSync accounts in 10.2.1.1925 that would basically remove the account and all emails from the phone because of certain administrator forced password requirements.  Usually if the phone had a password to unlock the screen.  The second password request for the exchange account would pop up momentarily and if not caught fast enough or canceled, would go away taking the emails with it.  But this was only on the phone side.  The main account was okay.  It did, however, contribute to the halting of the OS release by some carriers worldwide.

 

I didn't experience this bug as I'm not required to password protect the phone itself, nor do I have any extra administrator requirements for my exchange account password itself.

 

I think there were also bugs related to Gmail EAS accounts, and BES HTML issues.  I don't know the specifics, since none of these had any affect on me (don't use Gmail and not on BES).  Likely it wasn't discovered until the rollout of 1925 outside the U.S. and people on corporate accounts started updating (the kind of users that usually don't or can't load leaks).

 

The newest OS out there now - 10.2.1.2141 (Software version 2102 as the carriers go by when telling you about it) - fixes all those bugs.  Also, camera spot metering is working again (but face detection is still missing - except that spot metering is more important to me so I'm happy).

 

I would just like to say to AT&T that I've been "testing" 10.2.1.1925 since the beginning of January.  And I loaded up 10.2.1.2141 this past weekend.  To the best of my knowledge, the AT&T network is still up and working great.  And, with the EAS bug fixed, there's no reason to not release at least this latest OS to every one else.

To be fair, there were a few bugs related to Exchange ActiveSync accounts in 10.2.1.1925 that would basically remove the account and all emails from the phone because of certain administrator forced password requirements.  Usually if the phone had a password to unlock the screen.  The second password request for the exchange account would pop up momentarily and if not caught fast enough or canceled, would go away taking the emails with it.  But this was only on the phone side.  The main account was okay.  It did, however, contribute to the halting of the OS release by some carriers worldwide.

 

I didn't experience this bug as I'm not required to password protect the phone itself, nor do I have any extra administrator requirements for my exchange account password itself.

 

I think there were also bugs related to Gmail EAS accounts, and BES HTML issues.  I don't know the specifics, since none of these had any affect on me (don't use Gmail and not on BES).  Likely it wasn't discovered until the rollout of 1925 outside the U.S. and people on corporate accounts started updating (the kind of users that usually don't or can't load leaks).

 

The newest OS out there now - 10.2.1.2141 (Software version 2102 as the carriers go by when telling you about it) - fixes all those bugs.  Also, camera spot metering is working again (but face detection is still missing - except that spot metering is more important to me so I'm happy).

 

I would just like to say to AT&T that I've been "testing" 10.2.1.1925 since the beginning of January.  And I loaded up 10.2.1.2141 this past weekend.  To the best of my knowledge, the AT&T network is still up and working great.  And, with the EAS bug fixed, there's no reason to not release at least this latest OS to every one else.

Re: Version 10.2 avail when w/AT

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Feb 18, 2014 10:36:40 AM
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I just spoke with a customer support rep. and he said they are still currently testing 10.2 and are shooting for a release to customers sometime in April 2014. I'm really hoping this isn't true because I really need access to some of these Android apps for work.

 

Does anyone have any idea which apps will be making the crossover from Android to Blackberry when/if 10.2 ever makes its debut?

 

Thanks

 

I just spoke with a customer support rep. and he said they are still currently testing 10.2 and are shooting for a release to customers sometime in April 2014. I'm really hoping this isn't true because I really need access to some of these Android apps for work.

 

Does anyone have any idea which apps will be making the crossover from Android to Blackberry when/if 10.2 ever makes its debut?

 

Thanks

 

Re: Version 10.2 avail when w/AT

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Feb 18, 2014 10:00:09 PM
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April?????

 

that's insane, i might switch to verizon if they dont release it before the end of my billing cycle

April?????

 

that's insane, i might switch to verizon if they dont release it before the end of my billing cycle

Re: Version 10.2 avail when w/AT

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Feb 19, 2014 9:14:39 AM
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April!! Come on AT&T. Your long time customers need your help badly. My coworkers with Verizon have had this update for several weeks now. I haven't heard of any them complaining about problems with the update. Seriously, let's let the cat out of the bag guys. Release the darn thing and help YOUR customers. I thought you guys were working for us. I can't imagine that anyone on this forum wants to switch providers; however, you're twisting are arms. Please help us out and push out the update. I'm dealing with a phone that acutally turns off my car radio due to a bug with audio streaming. Something this update is going to fix. Please help!

April!! Come on AT&T. Your long time customers need your help badly. My coworkers with Verizon have had this update for several weeks now. I haven't heard of any them complaining about problems with the update. Seriously, let's let the cat out of the bag guys. Release the darn thing and help YOUR customers. I thought you guys were working for us. I can't imagine that anyone on this forum wants to switch providers; however, you're twisting are arms. Please help us out and push out the update. I'm dealing with a phone that acutally turns off my car radio due to a bug with audio streaming. Something this update is going to fix. Please help!

Re: Version 10.2 avail when w/AT

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Feb 19, 2014 11:30:43 AM
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colombianmob wrote:

April?????

 

that's insane, i might switch to verizon if they dont release it before the end of my billing cycle




Except that I don't think Verizon has released a 10.2 update either. You'd be in the same boat.
Some of their customers got the 10.2.1 update a few weeks back, but it was killed later that day.  Some say it was a mistake, but Verizon never confirmed or denied what happened.

 

 


colombianmob wrote:

April?????

 

that's insane, i might switch to verizon if they dont release it before the end of my billing cycle




Except that I don't think Verizon has released a 10.2 update either. You'd be in the same boat.
Some of their customers got the 10.2.1 update a few weeks back, but it was killed later that day.  Some say it was a mistake, but Verizon never confirmed or denied what happened.

Re: Version 10.2 avail when w/AT

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Feb 19, 2014 11:56:54 AM
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My coworkers with Verizon 10.2.1 have been happy as clams ;-) They've had it for at least three weeks now without a glich! Makes ya wanta just cry don't it!
My coworkers with Verizon 10.2.1 have been happy as clams ;-) They've had it for at least three weeks now without a glich! Makes ya wanta just cry don't it!

Re: Version 10.2 avail when w/AT

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Feb 19, 2014 1:04:49 PM
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Only if one assumes the upgrade will go problem-free...which assumption cannot be assured per many other reports!!


. . . . . Pete

Only if one assumes the upgrade will go problem-free...which assumption cannot be assured per many other reports!!


. . . . . Pete

Re: Version 10.2 avail when w/AT

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Feb 22, 2014 2:28:25 PM
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February is ending and still no answer from AT&T!!!
February is ending and still no answer from AT&T!!!

Re: Version 10.2 avail when w/AT&T

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Feb 22, 2014 2:39:13 PM
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I went to the local att shop and asked where the 10.2 update for BB Q10  and i got about 3 different answers  to my questions. "call 611, they can tell you."   " but black berry is supposed to send you the updates to new 10.2.  and not at&t."  at this point i walked out and was polite. only so much i can do when i get answers like this.

I went to the local att shop and asked where the 10.2 update for BB Q10  and i got about 3 different answers  to my questions. "call 611, they can tell you."   " but black berry is supposed to send you the updates to new 10.2.  and not at&t."  at this point i walked out and was polite. only so much i can do when i get answers like this.

Re: Version 10.2 avail when w/AT&T

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Feb 23, 2014 9:21:17 AM
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That is so crazy... When I called them (AT&T), I was told that each provider sends out their own "tweaks" of the OS (not BB). According to that rep, each provider does their own testing.

That is so crazy... When I called them (AT&T), I was told that each provider sends out their own "tweaks" of the OS (not BB). According to that rep, each provider does their own testing.

Re: Version 10.2 avail when w/AT&T

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Feb 23, 2014 6:50:58 PM
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ACE - Professor

ani5009 wrote:

I just spoke with a customer support rep. and he said they are still currently testing 10.2 and are shooting for a release to customers sometime in April 2014. I'm really hoping this isn't true because I really need access to some of these Android apps for work.

 

Does anyone have any idea which apps will be making the crossover from Android to Blackberry when/if 10.2 ever makes its debut?

 

Thanks

 


You can go to CrackBerry's website to see more information on what Android apps work well on BB10.2.1.  Keep in mind that these Android apps are not making a crossover, but are able to be sideloaded onto BB10.2.1 devices.  Many people are using Snap for this purpose.  I found Snap to be too complicated for my desires and just sideload the .apk files that I want. 

 

So far, none of the few apps that I have tried work well (or at all) on my Z10.  I haven't tried many since I still primarily use Android devices anyway, and don't have a great need for Android apps on my Z10.


ani5009 wrote:

I just spoke with a customer support rep. and he said they are still currently testing 10.2 and are shooting for a release to customers sometime in April 2014. I'm really hoping this isn't true because I really need access to some of these Android apps for work.

 

Does anyone have any idea which apps will be making the crossover from Android to Blackberry when/if 10.2 ever makes its debut?

 

Thanks

 


You can go to CrackBerry's website to see more information on what Android apps work well on BB10.2.1.  Keep in mind that these Android apps are not making a crossover, but are able to be sideloaded onto BB10.2.1 devices.  Many people are using Snap for this purpose.  I found Snap to be too complicated for my desires and just sideload the .apk files that I want. 

 

So far, none of the few apps that I have tried work well (or at all) on my Z10.  I haven't tried many since I still primarily use Android devices anyway, and don't have a great need for Android apps on my Z10.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Version 10.2 avail when w/AT

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Feb 24, 2014 10:32:21 AM
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You should learn from TMobile's example, ATT!  You're here to serve your customers, who have been loyal to you... Stop supporting monopolies and be loyal to your customers, who make ATT what it is... This is so crazy; I switched to ATT from Sprint FOR Z10, and am paying $200 for my family every month, and you guys just don't get it.  Stop exercising your power and exercise your promises...

You should learn from TMobile's example, ATT!  You're here to serve your customers, who have been loyal to you... Stop supporting monopolies and be loyal to your customers, who make ATT what it is... This is so crazy; I switched to ATT from Sprint FOR Z10, and am paying $200 for my family every month, and you guys just don't get it.  Stop exercising your power and exercise your promises...

Re: Version 10.2 avail when w/AT&T

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Feb 24, 2014 8:26:14 PM
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I'm doubting they ever even gonna update it

I'm doubting they ever even gonna update it

Re: Version 10.2 avail when w/AT&T

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Feb 25, 2014 6:17:20 PM
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Spoiler
 

 

It sounds like, per usual, AT&T will be last to the table on this one too. Always slowest with new products and software, and NEVER an explanation - just a staunch position of non-information. Very frustrating... :smileysad:

Spoiler
 

 

It sounds like, per usual, AT&T will be last to the table on this one too. Always slowest with new products and software, and NEVER an explanation - just a staunch position of non-information. Very frustrating... :smileysad:

Re: Version 10.2 avail when w/AT&T

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Feb 25, 2014 6:42:01 PM
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Edited by petercreasey on Feb 25, 2014 at 6:42:49 PM

tom689 wrote:

I'm doubting they ever even gonna update it


Hopefully, S-O-M-E-O-N-E can step up and say that we Q10 enthusiasts can be sure that the quoteback is not a valid concern.

 

. . . . .  Pete

 


tom689 wrote:

I'm doubting they ever even gonna update it


Hopefully, S-O-M-E-O-N-E can step up and say that we Q10 enthusiasts can be sure that the quoteback is not a valid concern.

 

. . . . .  Pete

 

Re: Version 10.2 avail when w/AT&T

[ Edited ]
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Feb 28, 2014 5:17:13 PM
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February will be over in 1hr and AT&T doesn't release the update
February will be over in 1hr and AT&T doesn't release the update

Re: Version 10.2 avail when w/AT&T

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BlackBerry has released the 10.2 update so now it is Att that is holding us back. When will it be released?
BlackBerry has released the 10.2 update so now it is Att that is holding us back. When will it be released?

Blackberry 10.2 Update

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Mar 3, 2014 4:55:19 PM
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Scholar

 

Maybe AT&T is holding the update(s) back due to the problems reported with the update(s).

 

Would you prefer that AT&T rush out an update that disables your Q10?

 

I think not.

 

. . . . .  Pete

 

 

Maybe AT&T is holding the update(s) back due to the problems reported with the update(s).

 

Would you prefer that AT&T rush out an update that disables your Q10?

 

I think not.

 

. . . . .  Pete

 

Re: Blackberry 10.2 Update

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All blackberry owners should be familiar with Crackberry and their outstanding forums. All of the new 10.2 OS updates can be found there along with explicit instructions on how to autoload and sideload the OS updates. I updated my Q10 last month to 10.2.1925 and it made a world of difference on how the phone operates and no bugs at all. As for android apps, some work and some don't, but they are getting better using SNAP.  

All blackberry owners should be familiar with Crackberry and their outstanding forums. All of the new 10.2 OS updates can be found there along with explicit instructions on how to autoload and sideload the OS updates. I updated my Q10 last month to 10.2.1925 and it made a world of difference on how the phone operates and no bugs at all. As for android apps, some work and some don't, but they are getting better using SNAP.  

Re: Version 10.2 avail when w/AT&T

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Mar 4, 2014 11:15:55 AM
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D, The problem with autoload/sideload is that everything has to be reset on the Q10.

I personally prefer to wait for AT&T to release a version that will not require all of the resetting.

. . . . Pete

D, The problem with autoload/sideload is that everything has to be reset on the Q10.

I personally prefer to wait for AT&T to release a version that will not require all of the resetting.

. . . . Pete

Re: Version 10.2 avail when w/AT&T

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Mar 5, 2014 9:07:41 AM
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Edited by blackberryphx on Mar 5, 2014 at 9:09:30 AM

I got tired of waiting for AT&T to provide the update, and yes, I've been very patient. Not sure what bugs in 10.2.1 AT&T is concerned about. I've installed 10.2.1 on my Q10 and Z10 on February 26th and have been very pleased with the performance. I'm now enjoying all the great features of the update but unfortunately it's not due to AT&T's help.

 

 

If it's true they are concerned about bugs in this update (which I haven't experience on either my primary Q10 or backup Z10), I wish they would at least post the issues they have found.

 

I normally do not respond to post but I got tired of hearing the excuse for the delay as being "bug" related.

 

I got tired of waiting for AT&T to provide the update, and yes, I've been very patient. Not sure what bugs in 10.2.1 AT&T is concerned about. I've installed 10.2.1 on my Q10 and Z10 on February 26th and have been very pleased with the performance. I'm now enjoying all the great features of the update but unfortunately it's not due to AT&T's help.

 

 

If it's true they are concerned about bugs in this update (which I haven't experience on either my primary Q10 or backup Z10), I wish they would at least post the issues they have found.

 

I normally do not respond to post but I got tired of hearing the excuse for the delay as being "bug" related.

 

Re: Version 10.2 avail when w/AT&T

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Mar 5, 2014 10:26:17 AM
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b, Did you have to do a new set-up of email, etc. and restore after your upgrade?

. . . . Pete

b, Did you have to do a new set-up of email, etc. and restore after your upgrade?

. . . . Pete

Re: Version 10.2 avail when w/AT&T

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Mar 5, 2014 4:22:12 PM
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I chose not to perform a restore, since all my apps and settings remained but I did have to provide my password for each of my free email accounts (yahoo.com, gmail.com, etc). However, in the case of my corporate account (we use Office 365 email), I had to delete and re-add the account.

 

I'm waiting to see what differences the official AT&T release brings compare to the one I installed.

 

To be honest I was pleasantly surprise on the new features OS 10.2.1 provides.

 

FYI: I manage our corporate AT&T account, I'm the last remaining Blackberry user within our company. We have over 500+ devices (majority being iPhones), I personally perfer the security my Blackberry provides.

 

 

 

 

I chose not to perform a restore, since all my apps and settings remained but I did have to provide my password for each of my free email accounts (yahoo.com, gmail.com, etc). However, in the case of my corporate account (we use Office 365 email), I had to delete and re-add the account.

 

I'm waiting to see what differences the official AT&T release brings compare to the one I installed.

 

To be honest I was pleasantly surprise on the new features OS 10.2.1 provides.

 

FYI: I manage our corporate AT&T account, I'm the last remaining Blackberry user within our company. We have over 500+ devices (majority being iPhones), I personally perfer the security my Blackberry provides.

 

 

 

 

Re: Version 10.2 avail when w/AT&T

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Mar 5, 2014 5:13:04 PM
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blackberryphx wrote:   I chose not to perform a restore, since all my apps and settings remained but I did have to provide my password for each of my free email accounts (yahoo.com, gmail.com, etc).

 


b,   This surprises me as I thought you would have to reinstall the email accounts and restore all data.

 

How did you do your upgrade?

 

Thanks!

 

. . . . .   Pete

 


blackberryphx wrote:   I chose not to perform a restore, since all my apps and settings remained but I did have to provide my password for each of my free email accounts (yahoo.com, gmail.com, etc).

 


b,   This surprises me as I thought you would have to reinstall the email accounts and restore all data.

 

How did you do your upgrade?

 

Thanks!

 

. . . . .   Pete

 

Re: Version 10.2 avail when w/AT&T

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I have to agree with Pete on this one... I am going to try and tough it out till AT&T does their thing. Not to mention that mine is a company phone. If I start dinking around with an unauthorized version of the OS, something smelly may hit the fan!

I have to agree with Pete on this one... I am going to try and tough it out till AT&T does their thing. Not to mention that mine is a company phone. If I start dinking around with an unauthorized version of the OS, something smelly may hit the fan!

Re: Version 10.2 avail when w/AT&T

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