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Posted Oct 10, 2013
3:04:33 PM
Version 10.2 avail when w/AT&T

 

Is there any word when Version 10.2 might be available from AT&T for our Q10s?

 

Thanks!

 

. . . . .  Pete

 

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Apr 21, 2014 11:53:08 AM
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Community Specialist

FYI everyone - a great additional resource regarding the recent software update for the  Z10 is located here:  Update the Software for the BlackBerry Z10

 

~Delia

 

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Version 10.2 avail when w/AT&T

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Oct 22, 2013 6:25:21 AM
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Community Manager

I don't have any information at this time, sorry guys. If I hear anything I will be sure to let you know.

 

Dmitriy


Rethink Possible

For account specific help, please use this link: ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution".

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Version 10.2 avail when w/AT&T

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Oct 22, 2013 8:39:36 AM
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Scholar

Dmitriy, thanks!

Any feedback as to date of availability will be appreciated.

. . . . . Pete

Re: Version 10.2 avail when w/AT&T

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Oct 28, 2013 10:16:12 AM
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Mentor
Edited by joeldf on Oct 28, 2013 at 10:16:33 AM

Last week, BB started releasing 10.2 to only certain markets.  Many have them now.  But the U.S. is said to get it "this winter".

 

We all know when it comes to BB stated time frames, it's always at the very end of that time frame.  That means mid February of 2014 for us.

 

Go to crackberry, and load a leaked OS - which is pretty much the verison getting release officailly everywhere else.  I did and love it.

Re: Version 10.2 avail when w/AT&T

[ Edited ]
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Nov 7, 2013 8:30:55 AM
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Mentor

Which leaked version are you running? 

Waiting for AT&T to release an update is like watching paint dry.

 

Are there any limitations you've found?  I've been following the crackberry forum and see some talking about battery drain or camera...

 

Would be good to get a guess as to what AT&T will eventually release, so I can just install now.

 

Funny how Apple iOS releases don't require this same waiting period... Only Android and BlackBerry... 

Re: Version 10.2 avail when w/AT&T

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Nov 7, 2013 9:09:20 AM
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Scholar

AT&T is probably doing the smart thing delaying release of new versions. Less risk of anomalies after the release has been exercised by other vendors/users.

. . . . . Pete

Re: Version 10.2 avail when w/AT&T

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Nov 7, 2013 3:03:49 PM
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> body { font-family: "Calibri","Slate Pro","sans-serif"; color:#262626 }

Really???
I'd argue the opposite. Att probably has the least amount of subscribers of any bb10 carriers. 
Besides it's not like Apple releases perfect products. ios 7 was released and two days later 7.0.2, and then maybe another 2 days after that 7.0.3. 

No one says a user has to upgrade. So let the laggards lag, but let the other folks upgrade if they want. 

Releasing the OS 5-6 months late is a joke. ATT does this with Android too, it's a real shame. 

I wish ATT would treat all the platforms like there ios baby. 

Re: Version 10.2 avail when w/AT

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Nov 8, 2013 7:22:40 AM
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Scholar

Everyone knows that allowing _any_ system upgrades to "mellow" before installing is a good policy.

. . . . . Pete

Re: Version 10.2 avail when w/AT

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Nov 8, 2013 7:44:49 AM
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by "everyone" I assume you mean only the people who sit inside the walls
at&t with no windows or communication with the outside world.

the consumers/paying customers want upgrades...

it benefits no one by delaying and dragging there feet as long as at&t does.

Re: Version 10.2 avail when w/AT

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Nov 8, 2013 11:08:39 AM
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Scholar

gkwait wrote:  by "everyone" I assume you mean only the people who sit inside the walls
at&t

G,  Nope!  I clearly mean users like you and me.

 

Allowing a mellowing period for any updates is prudent so that other people can be inconvenienced with the debugging process if needed.  Ths is true for browsers, photo editors, operating systems, BlackBerry phones, etc., etc., etc.

 

Once the mellowing period elapses and is observed, a smooth upgrade is usually assured.

 

. . . . .  Pete

 

Re: Version 10.2 avail when w/AT

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Nov 15, 2013 9:39:14 AM
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Mentor

Sorry, I just came back and saw your question about which leak I'm running.

 

Right now, it's 10.2.0.1767

 

No issues for me. 

 

The only real bug I have is that the phone log is one day off.  If I get a phone call from my wife, when I'm done it says the call was at the time I got it, but shows the day as "yesterday".  I'm not sure what that's about, but I haven't seen anyone else mention it anywhere, so I figure it's just me.

 

I plan to jump even further forward and load up the new 10.2.1.1055 later today.  It has all kinds of new goodies I can't wait to get into.  Posts from other AT&T users on Crackberry say it works great.

Re: Version 10.2 avail when w/AT&T

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Nov 18, 2013 7:16:40 AM
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Scholar

joeldf wrote:   I plan to jump even further forward and load up the new 10.2.1.1055 later today.  It has all kinds of new goodies I can't wait to get into.  Posts from other AT&T users on Crackberry say it works great.

J,   Please report back in this thread as to how your upgrade goes and if it works for you.

 

Thanks!

 

. . . . .  Pete

 

Re: Version 10.2 avail when w/AT&T

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Nov 22, 2013 10:20:51 AM
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Took me a while, but I finally got around to loading up 10.2.1.1055.

 

Lots more tweaks and options in the OS.  But, still a few optimizations need to be worked out.  Apps seem to take a little bit longer to load up.

 

What is nice is the ability to directly load android APK files right from the file manager now.  A lot of third party mobile android stores seem to work now.  Not Google Play itself, but others do.  The Amazon App store seems to work for a lot of people. 

 

The new Quick Settings drop down menu is great, and customizable too.  New App Manager gives you much more information and shows all apps on the phone - native, ported, sideloaded and otherwise.

 

A few more revisions to this OS (and some have spotted builds above 12xx now), and it will be much better.

Re: Version 10.2 avail when w/AT&T

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Nov 30, 2013 11:36:52 AM
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Teacher
Those of us that own BlackBerry 10 devices would like to keep up with the rest of the BlackBerry community around the world. Is AT&T afraid they're going to slow down the rise of their baby (iOS).

Re: Version 10.2 avail when w/AT&T

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Nov 30, 2013 7:54:09 PM
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Teacher

All other networks worldwide have rolled out the 10.2 OS. Why is it taking so long for AT&T? It is really annoying. Why shouldn't we as ATT customers have the right to get the operation systems like everybody else?

 

I really need some Android apps for work - and I can only do that in the new OS.

 

I'm beginning to think that chosing ATT as my BlackBerry service provider was a serious mistake. I just called your tecnical support customer service (actually, I've doon it three times in the past weeks). None of your personel even knows what BlackBerry 10 is, let alone 10.2. They keep telling me that I need to update with BlackBerry. Tonight, I was even "transferred to RIM" by your customers service rep even though I kept telling her that it is ATT that needs to provide me with BB10-updates. I mean, RIM is not even the name of the company anymore! Needless to say the phone just died after the c/s rep "transferred" me to RIM. 

I am very dissapointed.

BlackBerry 10.2

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Dec 1, 2013 6:23:36 PM
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Tutor

Quote: " Those of us that own BlackBerry 10 devices would like to keep up with the rest of the BlackBerry community around the world. Is AT&T afraid they're going to slow down the rise of their baby (iOS)."

 

I also am wateing for the update, don't know why (iOS) is treated like a King unless it is money..$

Re: Version 10.2 avail when w/AT&T

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Dec 1, 2013 10:14:34 PM
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Tutor

I agree. Why are US carriers always slower than the rest of the world? Makes me wish I had a NEXUS, then I would get my updates straight from google.

 

I got a notification on my Z10 that said 10.2.1 was available. Then when I tried to update, it said I had the latest version already (10.1) and when I called tech support they knew nothing about an update being available. 

 

 

Re: BlackBerry 10.2

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Dec 6, 2013 12:24:33 PM
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Tutor

I agree with the others.  Wha is the lag time all about here?  Obviously it is working on other networks - so why is AT&T's so special?

Re: BlackBerry 10.2

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Dec 6, 2013 3:49:49 PM
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Tutor

I have been with ATT since the 90's, but seriously thinking about changing to Verizon.  Why? Ive read articles that state, ATT will not  be selling the Blackberry Z30! What the heck is going on in your marketing and business dept.  The customers that want to carry a Blackberry should be allowed to do so.  You should not dictate the phones WE LIKE TO CARRY.  And where the @&))(& is the 10.2 update for our z10 (and other bb devices ).  Or you'll lose customers because I'm considering it. 

What's going on with ATT!

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Dec 14, 2013 11:14:34 AM
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Teacher
If you received that message on your phone, you may want to try removing your SIM and memory card and turn off your radio. Try to update via WiFi.

Re: BlackBerry 10.2

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Dec 14, 2013 11:16:15 AM
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Teacher
It seems as though AT&T is actively trying to sabotage BlackBerry.

Re: BlackBerry 10.2

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Dec 14, 2013 11:24:00 AM
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Teacher
Word so far (from the forums if Crackberry) is we should be seeing the update to 10.2 in the winter. Between late December and mid March. My bet would be more likely, closer to the end of winter.

Re: Version 10.2 avail when w/AT&T

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Dec 17, 2013 7:14:27 PM
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Scholar

I'm very disappointed that AT&T has not released version 10.2. Why has nearly every other country recieved this update?

All my Canadian friends have been running 10.2 on Rogers and Telus for several months.  I'm tempted to just get a Rogers sim card and install it from Rogers.

Re: Version 10.2 avail when w/AT&T

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Dec 20, 2013 1:03:45 PM
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ACE - Professor

JREwing53 wrote:

I'm very disappointed that AT&T has not released version 10.2. Why has nearly every other country recieved this update?

All my Canadian friends have been running 10.2 on Rogers and Telus for several months.  I'm tempted to just get a Rogers sim card and install it from Rogers.


That's what I did.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Version 10.2 avail when w/AT&T

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Dec 23, 2013 1:45:00 PM
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Teacher
We really need to lean on AT&T about this OS update issue!

Re: Version 10.2 avail when w/AT&T

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Jan 7, 2014 10:17:41 AM
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Scholar

AT&T,,,whats the hold up with 10.2 update for bb10?,,,,,,,,,,,,

Re: Version 10.2 avail when w/AT&T

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Jan 8, 2014 10:13:01 AM
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Tutor

Not to excuse ATT's slow adoption of updated OS, but I downloaded the Rogers version of 10.2.0.429 (via Sachesi) on my Q10 and it is working really well.

Re: Version 10.2 avail when w/AT&T

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Jan 8, 2014 10:14:06 AM
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> body { font-family: "Calibri","Slate Pro","sans-serif"; color:#262626 }
Yep. I did the same thing last night. Love it. 

Sent from the palm of my hand.

Re: Version 10.2 avail when w/AT

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Jan 9, 2014 9:32:58 PM
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Teacher
I've been busy enjoying the new tricks and all of the bells and whistles of my Z10 Superphone. I installed the 10.2.1.1925 leak.

Re: Version 10.2 avail when w/AT&T

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Jan 13, 2014 8:56:58 AM
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Scholar

ok why are the 10.2 updates for Q10 from att not being issued? i just checked Blackberry appworld and  right now there are apps  that got updated to run on the bb updated os 10.2.    

Re: Version 10.2 avail when w/AT&T

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