05-07-2013 07:18:57 PM
I had the blackberry torch 2 and it worked great and fast with the wifi at home, as does my g/f's iphone, but with the new blackberry z10 i can not open blackberry world, any at&t web site, and other web sites take forever to load or just doesnt load.. but when i am in town it connects to my parents wifi and runs very fast and loads blackberry world, by the way i live in the country so i do not recieve any data internet help from at&t so its all wifi support at my house. any tips or help.. i can only connect to 2.4GHz the 5.0 wont load not when i connect to Both..
05-07-2013 08:00:12 PM
You should contact AT&T technical support. If they can't resolve it, ask that your issue be pushed to BlackBerry support.
I had an issue with three Z10s (successive and from different networks) and Wi-fi performance at my work location. I could not get it resolved so I returned the Z10s and will try something else at a later time.
Out of my curiousity, what brand of router do you have? I had problems with a Netgear router, but I have seen people report problems with other routers, as well.