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Visitor

Posts: 1

Registered: ‎10-19-2012

Blackberry Torch 9800, No 3G service

‎10-19-2012 05:14:47 PM

My 9800 Torch shows "Edge" not 3G. When I travel out of my town into any surrounding community (and I'm not talking long distances) my phone shows 3G, but when I get back to my town the phone goes to Edge. Is there some setting I need to make on my phone?

ACE - Wizard

Posts: 3,404

Topics: 64

Kudos: 48

Solutions: 45

Registered: ‎09-21-2008

My Device: BB Torch 9800/HTC Inspire

Re: Blackberry Torch 9800, No 3G service

‎10-28-2012 07:39:33 PM

ghardin200 wrote:

My 9800 Torch shows "Edge" not 3G. When I travel out of my town into any surrounding community (and I'm not talking long distances) my phone shows 3G, but when I get back to my town the phone goes to Edge. Is there some setting I need to make on my phone?

That sounds like a home area setting issue By AT&T.

Try resending your service books and see if that helps the issue.

1. From the device go to Options

2. Select Advanced Options

3. Select Host Routing Table

4. Select menu, then 'Register Now'

If not, give customer service a call, 800-331-0500.

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