06-22-2012 05:45:21 AM
My company just upgraded me to a Blackberry 4G Torch 9810. I do not want to merge my personal Comcast e-mail with automatic e-mail feeds. With my previous BB, I easily could access www.comcast.net, and type in my user name and password to get my personal e-mail. However, with the Blackberry 4G Torch 9810, I no longer can do this. I keep getting the message that my user name and password do not match. (I can log in to Comcast on any other computer device.)
I have tried removing the battery while an AT&T rep sent an update to my phone and changing my Comcast e-mail password with no success. And, my company has NOT blocked access to Comcast e-mail. At this point, the problem appears to be with the Torch 9810 model. Any ideas? Thanks in advance!
06-23-2012 02:47:22 PM