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Visitor

Posts: 2

Registered: ‎04-12-2010

8310 quit receiving emails

‎04-12-2010 08:13:07 PM

I do not sync this with my laptop, but I was receiving emails fine from my Outlook account. Past few days I have received nothing. I am getting my emails fine on my laptop. I cannot find anywhere in my settings to edit my account; it shows on my device it is already set up. AT & T is my carrier and the chat is not open now.

ACE - Guru

Posts: 5,275

Registered: ‎11-30-2008

My Device: iPhone 5, iPad Mini (AT&T)

Re: 8310 quit receiving emails

‎04-13-2010 02:06:31 AM

Try pulling the battery on your device out for 30 seconds. Usually, emails should start going to your device again in 10 to 20 minutes.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Warrior

Posts: 601

Registered: ‎12-09-2004

My Device: Blackberry Torch 9800 (Red)

Re: 8310 quit receiving emails

‎04-14-2010 09:43:58 AM

If pulling the battery pull doesn't help try resending your service books. Go to att.blackberry.com, sign in and click on help then service books.

Bill J

Visitor

Posts: 2

Registered: ‎04-12-2010

Re: 8310 quit receiving emails

‎04-14-2010 05:10:04 PM

Thank you; that worked!

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