Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
I don't have an AT&T account, but for some reason I'm receiving "AT&T Payment Processed" emails from some person's wireless account. The email includes this person's name, payment method, last 4 digits of account number, confirmation code, payment amount, and payment date.
Obviously I'd like to get this resolved as soon as possible, as I'm uncomfortable receiving someone else's personal information.
Thanks for your assistance.
It sounds like someone may have input the incorrect email address when they signed up. If you don't mind, please send us a private message by clicking here so we can get this straightened out.
In your message, please include your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen for a response.
In the meantime, feel free to message me with any other questions or concerns.
We received your private message, and one of our managers will be reaching out to you soon.
Sign up now to post, reply, and join the conversation.
© 2014 AT&T Intellectual Property© 2014 AT&T Intellectual Property link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506