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Posted Apr 5, 2013
Data usage consistently happening at night while phone is plugged in on wifi

Ok... just got of chat with att support. Wife has iPhone 4 that she uses for phone, text and email. Little to no web browsing and absolutely no media streaming. We are seeing consistent data usage in the hours when the phone is plugged in, on our home wifi, and not in use...

 

04/0311:58 PMphoneInternet/MEdia NetSent16421 KB
04/0312:17 AMphoneInternet/MEdia NetSent7688 KB
04/0112:17 AMphoneInternet/MEdia NetSent4480 KB
03/2812:06 AMphoneInternet/MEdia NetSent7363 KB
03/2712:06 AMphoneInternet/MEdia NetSent15029 KB

 

 

The person on the chat claims that this is due to the phone not using at&t towers, and the usage from other carriers is getting billed at night. Since I'm in the NYC metro area, and AT&T has great coverage (as per their own maps and advertising) Is this the new line from AT&T for the phantom data usage issue? Has the FTC been made aware of this issue yet? Has anyone figured out a way to determine what data is being sent by the phone while sleeping?

 

I've been using AT&T wireless for about 14 years... and T-Mobile is starting to look like the only honest player around.

 

 

 

 

 

 

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4-5-2013 4:43:07 PM
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That info doesn't mean data is being sent at night. Data connections are always active until you turn it off or wifi is on. So at night, ATT time stamps the total data used since the last time stamp.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Data usage consistently happening at night while phone is plugged in on wifi

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Apr 5, 2013
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That info doesn't mean data is being sent at night. Data connections are always active until you turn it off or wifi is on. So at night, ATT time stamps the total data used since the last time stamp.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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