Welcome to the new AT&T Community
We've got a fresh look! Take the tour to see what's new.
I was promised a 24 month promo and $100 rebate, but they gave me half of that. I was told by ATT that the sales rep was wrong and I can try for a new promo in 12 months! This is ridiculous! I guess they are better than Comcast at that.
[Edited to comply with Guidelines]
Thanks for posting. I'm sorry to hear your introductory promotions have expired. We'd be happy to review your account and explore your options, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
I just signed up for Uverse! I have the document from the sales rep and a bill from ATT it is not what I agreed to. After calling customer service and being told that the sales rep was wrong and they will not honor what I agreed to buy. I guess I will run the 12 months and switch back. Thanks for wasting my valuable time ATT. I will make sure all my neighbors know.
I would recommend you send a private message to AT&T Customer Care using the link below.
Sign up now to post, reply, and join the conversation.
© 2014 AT&T Intellectual Property© 2014 AT&T Intellectual Property link. This link will open a new window All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506