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Posted Dec 10, 2012
A.T. & T UVerse Billing !

Don't trust the a.t.& t reps because they will tell you something and then it turns out not to be true.  We were told we had until 12/10 to schedule a payment but service is shut off instead.  Then instead of taking a payment, like was agreed two days before (couldn't get access to my creidt union until Monday-12/10) service is canceled. 

Normaly I wouldn't complain but we cannot access our a.t.& t email account and I've got job offers I'm waiting on and a response to my Merit Service Appeal to get my job back for being improperly fired!  This really blows as my family has been with a.t.& t for years and always bragged about how good the service was, they understood their customers.  We were wrong.

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12-10-2012 6:05:57 PM
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Get a pre-paid phone card if you have a cellphone. Sometimes when you do not have the incoming monies, things have to wait and go, and first thing in my household would be Pay to watch tv, Internet & cell phones until things got better.

All you can do now is keep paying on the bill a little at a time until it is paid off, and hope things get better.
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A.T. & T UVerse Billing !

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Dec 10, 2012
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So how far past due were you?
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: A.T. & T UVerse Billing is crazy!

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Dec 10, 2012
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This was the first bill, but another is now due. I was just unpleasantly surprised at the amount.
Where I got cheezed off is I listened to a.t.&t that I had until Monday to make arrangements and on Monday I can't make an arrangement. This is a crazy policy and has affected my view (negatively) towards a.t.&t

Re: A.T. & T UVerse Billing is crazy!

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Dec 10, 2012
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Sorry, this is also because I'm now relying on unemployment, use of att.net for possible jobs, my appeal for my job back. A person is locked out of their email , even from your a.t. &t iPhone

Re: A.T. & T UVerse Billing is crazy!

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Dec 10, 2012
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There is always gmail or yahoo. Again, you have to be more than 60 days past due before att will even cut your bill.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: A.T. & T UVerse Billing is crazy!

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Dec 10, 2012
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I'll check, but I doubt this account was 60 days past due. Yes, I have Gmail & Yahoo accounts, except now any job leads are stuck until I can come up with the whole amount.

Re: A.T. & T UVerse Billing is crazy!

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Dec 10, 2012
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Get a pre-paid phone card if you have a cellphone. Sometimes when you do not have the incoming monies, things have to wait and go, and first thing in my household would be Pay to watch tv, Internet & cell phones until things got better.

All you can do now is keep paying on the bill a little at a time until it is paid off, and hope things get better.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: A.T. & T UVerse Billing is crazy!

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Dec 11, 2012
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Yes, thought I could trust a.t& t as they've been solid with me and mine. It was disappointing to have them say something then it not be true. But after reading other posts, seems this happens a lot. They should train their reps better, and service would improve.
Thanks,

Re: A.T. & T UVerse Billing is crazy!

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Dec 11, 2012
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There is too much FUD and trolling in the majority of posts griping about ATT billing. I have never had a issue with billing, unless I caused it. Now with Comcast, it. was one issue after another.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: A.T. & T UVerse Billing is crazy!

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