sundance1028's profile

Tutor

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6 Messages

Thursday, February 6th, 2014 1:04 AM

HBO Go login

I have been trying to log into HBO Go, but I keep getting a message telling me my subscription does not include HBO Go, which it most definitely does. I have found a few people on here who have had the same problem in the past, but no answers. It does it on both my PC and my Android tablet. Any thoughts?

Contributor

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1 Message

10 years ago

Same problem here, i have u450 and i most definatly have hbo go. I can log into my laptop but not on my samsung smart tv. u used to be able too.

Contributor

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1 Message

10 years ago

Well, HBO Go appears to error out for me on my iPad, but if I just hit okay or whatever, it brings me to the series menu and I can still watch. However, I have never been able to get the HBO On Demand to work. Which makes watching things rather frustrating since there is zero reason I should have to watch shows on my iPad when I have a tv with HBO On Demand supposely available on it less than 10 feet away. 

 

I'm not entirely sure this is an AT&T issue, though. I switched from Time Warner and I had far worse problems accessing HBO's services through them. Believe me. 

Scholar

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98 Messages

10 years ago

No go for two days on my tablet and smartphone on HBO GO. Works on computer though...

Contributor

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3 Messages

10 years ago

I have the same problem and here is what I found and hope it helps ATT resolve this problem....

 

When trying to access HBOGO using my ATT account I received the following error trying to log in;
This Page can't be displayed
https://profile.hbogo.com/apps/profile/rest/samlService/authnRequest/ATT?serviceCode=HBO&platformCode=DESKTOP&deviceCode=DESKTOP&RelayState=http%3A%2F%2Fwww.hbogo.com%2F%23home%2F%26random%3D0.8305095127138475
When trouble shooting this page the following problem was found by Win7 Network Diagnostics;
[resource (loginprodx.att.net) is online but isn't responding to connection attempts.]

---------------------------------------------------------------------------------------------------------------------------
When trying to access HBO from ATT Uverse web page at;
http://uverseonline.att.net/tv/show/game-of-thrones#play=hbos___GOROSTGP42448
I received an error trying to connect also...
https://loginprodx.att.net/FIM/sps/ATT-HBO/saml20/login
[The iFrame never responded with a successful login, or it did but we don't have an auth cookie.]
Looks like an ATT problem at this point..  Not HBO..

Contributor

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1 Message

10 years ago

I'm having the same problem. When I try to sign in via hbogo.com, the tab title at this url reads "Access rights validated", but nothing loads for a minute or so:

https://profile.hbogo.com/apps/profile/rest/samlService/authnRequest/ATT?serviceCode=HBO&platformCode=DESKTOP&deviceCode=DESKTOP&RelayState=http%3A%2F%2Fwww.hbogo.com%2F%23home%2Fvideo%26assetID%3DGOROSTGP42448%3FvideoMode%3DinfopagePreview%2F%26random%3D0.36009482527151704

 

Then I get "This webpage is not available" at:

https://loginprodx.att.net/FIM/sps/ATT-HBO/saml20/login

 

I'm also getting "The iFrame never responded with a successful login, or it did but we don't have an auth cookie" at:

http://uverseonline.att.net/tv/show/game-of-thrones#play=hbos___GOROSTGP42448

Contributor

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1 Message

10 years ago

I am having this same problem, it does not even take me to the login page, just straight to the messege that says I am not an HBO subscriber

Contributor

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1 Message

10 years ago

I was having the same problem, but fixed it by signing in to my account at uverse.com and then going back to hbogo.com and signing in. I hope it works for you as well...

Tutor

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4 Messages

9 years ago

Same here. Mine worked forever and just recently I have been unable to access hbo go for a month or so. The message says: 'it appears you uverse subscription does no include hbo'. I get the same error from my phone and ipad. Both have worked in the past. I have deleted the apps and reinstalled with no success. When i click 'sign in', i don't even get the opportunity to enter credentials before the error appears.

Contributor

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2 Messages

9 years ago

Same here.  I have the U450 package but cannot sign in to HBO GO or Cinnemax GO.  Same as others here, I receive 'It appears that your AT&T U-verse subscription does not include HBO.'

Contributor

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2 Messages

9 years ago

Haha - so I fixed it by going to att.com and logging OUT.  Then log in to HBO GO.  

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