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Posted Sep 26, 2012
4:17:53 PM
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iPhone 5 not showing home wifi

My boyfriend and I both have iphone 3gs and automatically connect to our home wifi upon entering the house.

 

With my new iphone 5, the home network is not showing up. It shows as 4g but when I go under wifi, it's turned on but not listed under the "choose a network" even though our 3gs in the house are connected.

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Sep 27, 2012 4:19:17 PM
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Scholar

For anyone having the same problem, it must have been a phone issue because I was able to swap out my phone today at Apple and the new one has picked up my home wifi and other connections when I'm out. YAY!

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iPhone 5 not showing home wifi

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Sep 26, 2012 4:20:47 PM
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Professor

Is your router broadcasting it's SSID (name)?  If it's sent up not to broadcast, you won't find it in the list.  However, it is still there and you can manually enter the name.  Select other and enter the same network name that's on your 3GS.

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Sep 26, 2012 4:23:48 PM
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Scholar
It is set up to broadcast because I was able to select it when I connect for the first time with my 3gs. I manuallly entered the name but it says "could not find the network"

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Sep 26, 2012 5:43:02 PM
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Professor

Try unplugging the router, waiting 30 seconds and plugging it back in. Sometimes if a router is on for an extended period of time it'll stop allowing new connections. Devices already connected continue to work but new devices can't see it.

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Sep 26, 2012 6:35:57 PM
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Master

Let's try a few things as I had some similar issues in the beggining.  

 

1. Reboot your iPhones by holding the home key and the on/off button for 8 to 10 seconds until you see the Apple logo.  - this worked for me.

2. Reset your network settings - Settings>General>Reset>Reset Network Settings. (You will need to re-enter any wifi hotspot passwords.)

 

Good Luck!

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Sep 26, 2012 7:27:35 PM
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Scholar

I have tried both of those and my network still does not show :smileysad:

 

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Sep 26, 2012 7:29:08 PM
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Scholar
Just doesn't make sense since it shows up in our other 2 phones but not my brand new one.

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Sep 26, 2012 7:39:43 PM
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Master

Can you connect to other wifi networks elsewhere?  It may be a hardware issue?

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Sep 26, 2012 7:41:19 PM
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Scholar
I'm going to check tomorrow morning at work since we have wifi there. Thanks, I'll keep updating but I noticed on the web there seems to be a lot of issues related to this and the new iphone 5.

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Sep 27, 2012 5:03:50 AM
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Scholar

Ok, so I tested a few things:

 

* While driving down the road, my 3gs showed some available networks while my iphone 5 showed none

 

* At work, they are sitting side by side at my desk and my 3gs shows networks available while my iphone 5 shows none

 

* I move to the cafeteria (within my work) and then my iphone 5 does pick up a couple of the networks but my 3gs shows even more that are available

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Sep 27, 2012 4:19:17 PM
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Scholar

For anyone having the same problem, it must have been a phone issue because I was able to swap out my phone today at Apple and the new one has picked up my home wifi and other connections when I'm out. YAY!

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Sep 28, 2012 9:42:54 PM
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Expert

Good deal, thanks for the update!

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May 1, 2013 6:04:24 PM
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My IPhone 5 stopped reading my home WiFi. I tried everything. I unplugged my router. I reset my network settings. I backed up to iCloud and reset to factory settings and nothing. My husband has an IPhone 4 and can be sitting next to me and have WiFi and I don't. Very frustrating!! I don't like the IPhone 5 AT ALL!!!!

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Feb 26, 2014 9:44:48 AM
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Edited by CM77794513 on Feb 26, 2014 at 2:28:31 PM
deleted wrong post

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Feb 26, 2014 7:45:41 PM
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Master
Sounds like a hardware issue. Go to the Apple store. I am assuming the issue is with all wifi networks?
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

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