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Posted Mar 15, 2013
2:14:57 PM
help my iphone 5 was stolen

i have the insurance that i pay 10$ a month how much will it cost to replace it?

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Mar 16, 2013 9:18:49 AM
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thebeast480 wrote:
protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

the 64GB new / upgrade price is 399.00 to get one without upgrade ability is 899.00

to cancel your plan you will only what ever your etf is (325.00 - 10.00 * number of billing cycles completed) + the final bill that is not pro-rated, you will lose your number and I believe ther is a 60 - 90 day cooling off period before you can start a new account.

 

The deduction for the phone is 199.00 from the insurance company,lot less they you would have to pay to do what you want ot.

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help my iphone 5 was stolen

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Mar 15, 2013 6:55:04 PM
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thebeast480 wrote:

i have the insurance that i pay 10$ a month how much will it cost to replace it?


if it is asurion the deductable for a smartphone is 199.00

you file a claim here - http://www.asurion.com/

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Mar 15, 2013 6:57:32 PM
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Edited by cousintim on Mar 15, 2013 at 6:58:23 PM

At least $649 (minus your insurance settlement), unless AT&T takes pity on you.

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Mar 15, 2013 7:14:11 PM
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no way 649! im so pisssed if i have to pay that i would much rather hunt him down.

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Mar 16, 2013 3:56:46 AM
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thebeast480 wrote:

no way 649! im so pisssed if i have to pay that i would much rather hunt him down.


what exact insurance are you paying for?

If it is asurion through att you will only pay the published deductable of 199.00. Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

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Mar 16, 2013 6:52:48 AM
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protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

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Mar 16, 2013 7:10:56 AM
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ACE - Master

I keep FIND MY PHONE turned on in settings on all my devices and if I can get to a computer will send out the wipe command before they get a new sim in it.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Mar 16, 2013 7:16:55 AM
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ACE - Master
without the insurance, the replacement cost is around $600 - $800 (depending on model) unless you are upgrade eligible.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Mar 16, 2013 9:18:49 AM
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thebeast480 wrote:
protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

the 64GB new / upgrade price is 399.00 to get one without upgrade ability is 899.00

to cancel your plan you will only what ever your etf is (325.00 - 10.00 * number of billing cycles completed) + the final bill that is not pro-rated, you will lose your number and I believe ther is a 60 - 90 day cooling off period before you can start a new account.

 

The deduction for the phone is 199.00 from the insurance company,lot less they you would have to pay to do what you want ot.

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Mar 16, 2013 2:00:55 PM
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Edited by Phil-101 on Mar 16, 2013 at 2:14:23 PM

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

 

[Edited to comply with Guidelines]

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Mar 16, 2013 3:34:00 PM
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thebeast480 wrote:

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

 

[Edited to comply with Guidelines]


You deduct nothing, if you are paying for a asurion policy you need to go to their website and file a claim, read and follow the insructions exactly as stated, the deductable for a smartphone is 199.00 - this means that is what your out of pocket cost is.

If you have some other form of insurance then you need to check their requirements

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Mar 16, 2013 4:47:37 PM
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so your saying thats all i have tom pay 200$? for my 64gb iphone 5? if so ill buy it back

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Mar 16, 2013 6:15:38 PM
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Edited by cousintim on Mar 16, 2013 at 6:16:55 PM

wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

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Mar 16, 2013 7:07:05 PM
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Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

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Mar 17, 2013 4:38:14 AM
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Edited by wingrider01 on Mar 17, 2013 at 4:38:45 AM

cousintim wrote:

wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

Not common is the understatment of the millinieum

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Mar 17, 2013 4:42:15 AM
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dwill05 wrote:
Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

Yes in multiple places

for the basic insurance

 

http://www.att.com/shop/wireless/services/mobileinsurance-sku1040075.html#fbid=ORzsZynQivf

 

for the higher cost protection pack

 

http://www.att.com/shop/wireless/services/mobile-protection-pack-sku5370279.html#fbid=ORzsZynQivf

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Mar 17, 2013 10:52:17 AM
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just to make things clear it will cost me 200$ for another one?

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Mar 17, 2013 1:22:45 PM
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ACE - Master
Yes, the deductible is $199. That is what you pay.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Sep 15, 2013 1:55:07 PM
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My phone was stolen, At&T will not allow me to replace phone unless it is my scheduled upgrade date; unfortunately that is not for another 11 months.  Is my only option to leave AT&T as customer (>10yrs) in-order to replace my I5?  

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Sep 15, 2013 2:31:32 PM
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ACE - Master
Since you didn't have insurance, your choice is to pay full unsubsidized price, find one on sale on ebay, craigslist, or reseller or wait. You received a subsidized phone in exchange for a 2 year contract, so you are out of luck with AT&T. Only other hope would be an early upgrade, but that is subsidized cost + $250.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 7, 2013 6:44:16 PM
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please help find my phone it was stolen please help me i didnt have find my phone app

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Oct 7, 2013 7:00:45 PM
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U B out of luck, I think

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Oct 9, 2013 3:12:18 PM
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contact at&t they can look up the serial number. they will put it on a blocked list. If someone were to try and use it with other phone companies they will be disconnected and notified they are using a stolen phone. and try to recover it for you.

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