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Posted Aug 26, 2012
3:07:50 PM
I want to upgrade to the new I-Phone 5 when it is available next month.

When I opened a new AT&T account with DSL internet service, I recently added wireless service with a family plan and opted for the new I-Phone 4S (two phones). The new I-Phones were free, just had to pay for shipping of these phones. Can I upgrade to the new I-Phone 5 when it becomes available and what will happen to our existing contract with the I-Phone 4S? Thank You.

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Aug 29, 2012 2:29:08 AM
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Professor
I think the early upgrade eligibility usually comes at 6 months into a contract.
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I want to upgrade to the new I-Phone 5 when it is available next month.

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Aug 26, 2012 3:46:24 PM
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Employee

When did you get those iPhones? You can buy a new phone at any time, but the question is how much you'll pay for it.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 26, 2012 4:09:51 PM
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Professor
AT&T is giving out the latest model iPhone 4S for free?

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Aug 26, 2012 5:14:31 PM
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Tutor

I received the two I-Phone 4s's last May or so when I added wireless service. So if I'm only offered a specific discounted rate for the upgrade, I'll sell both of my I-phones on Ebay to offset the cost of the I-Phone 5. I'm just wondering what will be the discounted rate will be...

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Aug 26, 2012 5:59:53 PM
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Employee

If you only had them for 3-4 months than you'll have to pay a full retail price for the new one ($649+ curently). It usually takes 18-20 months to qualify for an upgrade ($199+ curently) or at least 6 months to qualify for an early upgrade ($449+ curently).

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 27, 2012 5:34:49 PM
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CORRECTION! I found an e-mail welcoming me with my I-Phone 4S on January 26 of this year. Why I thought it was May is beyond me... Appreciate your replies greatly!

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Aug 27, 2012 6:34:33 PM
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31chevymike wrote:
CORRECTION! I found an e-mail welcoming me with my I-Phone 4S on January 26 of this year. Why I thought it was May is beyond me... Appreciate your replies greatly!

You are still going to be out of luck!  Go to the My Account in the organge bar above and log-in or create an online account.  From there you can check you upgrade eligibility and it will give you your dates.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/

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Aug 27, 2012 7:57:07 PM
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Professor

jan 26 of this year. might end paying full price?

 

 

so AT&T gave you two free  Iphone 4S for siging up for wireless service?

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Aug 28, 2012 7:19:31 AM
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Standard upgrade are usually given within 18-20 mnths of active service. If you upgrade before you are elgible then the device may be at full retail pricing. Att does run offers at time.

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Aug 28, 2012 6:24:24 PM
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Yes, we just had to pay $200 for each phone for shipping. Overall, $200 for each phone when it retails for $700 is still a very good deal we think!

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Aug 28, 2012 7:09:19 PM
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Employee

lol, sorry... You didn't pay for shipping, you paid for phones at standard 2 year contract price. You sure did confuse some people here:smileywink: No way to tell for sure right now, because there is many factors that affect price, but with the information I have it sounds like you will be able to buy a new iPhone for about $450 + $36 upgrade fee and renewed 2 year contract. But only authorized AT&T rep can tell you for sure, so give them a call or stop by the store and ask. Good luck.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Aug 28, 2012 8:38:42 PM
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Professor

drumn_bass wrote:

lol, sorry... You didn't pay for shipping, you paid for phones at standard 2 year contract price. You sure did confuse some people here:smileywink: No way to tell for sure right now, because there is many factors that affect price, but with the information I have it sounds like you will be able to buy a new iPhone for about $450 + $36 upgrade fee and renewed 2 year contract. But only authorized AT&T rep can tell you for sure, so give them a call or stop by the store and ask. Good luck.


They'd offer a reduced discount only 8 months into a contract? I'd expect it to be longer than that.

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Aug 29, 2012 2:29:08 AM
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Professor
I think the early upgrade eligibility usually comes at 6 months into a contract.

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Aug 29, 2012 9:38:53 AM
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Professor

dwill05 wrote:
I think the early upgrade eligibility usually comes at 6 months into a contract.

Ok. You learn something new every day.

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