Unlock in-contract iPhones [ Edited ]

[BadBadLeroyBrown ACE - Warrior]

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kqto97 wrote:

First post here so please bare with me!

When I heard the news that AT&T was doing this iphone unlocking this, I almost jumped off my chair in excitement realizing that finally AT&T listened to their customers.  More reading about it told me that was only for out of contract users.  Those of us with iPhone 4 and still in contract are stuck once again.

I can understand why AT&T is doing this to those out of contract and else but I'm not seeing why not also include those still in contract.  Even if our phones were unlocked, we'd still honor our contracts and pay our monthly fees.  There would be no loss to AT&T regardless of what we would do with our lovely unlocked iphones.  When I traveled out of country several times a year, having this fancy phone found no better use than as a Touch and I had to use a crappy phone just to make calls.  What a shame!

From a frustrated AT&T customer and iphone 4 owner.

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Why aren't they unlocking in-contract phones? Nobody knows. They didn't explain their rationale for coming to this decision, and I don't expect them to do so now. If you were an early adopter of the iPhone 4, your contract will be coming up for expiration in the next few months. 

{post merged}

[markked]

I myself am frustrated that i'm locked to this contract with my iPhone4s, and not able to take part of this unlocking spree. Im locked in ATT. Im not going anywhere. I still have to pay your monthly fees. I just want to be able to use MY phone for 3 weeks overseas without any hassle.

My 4s will essentially turn into a very expensive iPod when I travel to Asia next month. What a waste knowing that the iPhone is a "world phone."

[youngjm ACE - Professor]

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markked wrote:
I myself am frustrated that i'm locked to this contract with my iPhone4s, and not able to take part of this unlocking spree. Im locked in ATT. Im not going anywhere. I still have to pay your monthly fees. I just want to be able to use MY phone for 3 weeks overseas without any hassle.

My 4s will essentially turn into a very expensive iPod when I travel to Asia next month. What a waste knowing that the iPhone is a "world phone."

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For now this is a step in the right direction.  Unfortunately it does not help all!  If you came here a week ago, unlocking was not really even an option except for some very limited reports of success.

[dylansalva]

Hello, I have bought an iPhone 4 from eBay from a previous AT&T customer, it is now out of contract but I have no contact to the previous customer. Can I still get AT&T to unlock my iphone? Also, when I try to call AT&T USA it asks for my post code and wireless number, but if I give my Australian post code it doesn't work and I haven't used an AT&T wireless number before. Does anyone know what I could do about this and if I could still unlock my iphone?

{post merged}

[youngjm ACE - Professor]

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dylansalva wrote:

Hello, I have bought an iPhone 4 from eBay from a previous AT&T customer, it is now out of contract but I have no contact to the previous customer. Can I still get AT&T to unlock my iphone? Also, when I try to call AT&T USA it asks for my post code and wireless number, but if I give my Australian post code it doesn't work and I haven't used an AT&T wireless number before. Does anyone know what I could do about this and if I could still unlock my iphone?

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You need to call them. I would just not answer the prompts and/or press 0 until you get through. Will they unlock your iPhone? It depends and only ATT can tell you.

[fndpena]

I'm still waiting for the instructions email... :/

I did my request yesterday morning.

Anyone else?

[dnschan]

I submitted on sunday afternoon, no email, and not unlocked. but I heard some people got it fast. So wonder any problems.

[applerain]

AT&T will unlock all off contract AT&T locked phones. So yes, that includes yours.

[GASTON OLIVA]

i NEED UNLOCK MY IPHONE FOR IMEI, I LIVEIN ARGENTINE, BUY TO APPLE LOCKED FOR AT YT, HOW DO I DO? help me please

[shane369]

I will be spending the month of May overseas and needless to say I was elated when I saw the news that AT&T was going to start unlocking iphones! After reading the guidelines I understood that I would not qualify for the unlock since I just resigned my contract in October when I bought my 4S. Well, my thinking was that it would be cheaper for me to pay the ETF and have AT&T unlock my phone then to pay the rates for international calls for a month. I called in on 4/8 to find out what my ETF was and then proceeded to tell the rep what I wanted to do. I explained to the rep that I did not want to leave AT&T, as I have been with them for numerous years now and have generally experienced great service. I just wanted to pay the ETF to relieve me of any contractual obligations and make myself eligible for the unlock. I was informed that I would have to cancel the line, pay the ETF, start new service and then I would be eligible for the unlock. This makes absolutely no sense to me!! Why would you turn down me wanting to stay with AT&T AND pay my ETF AND keep my same plan??  Ultimately, the rep agreed that it did not make any sense especially when I mentioned that I could pay the ETF, have the iphone unlocked and change to a different cell provider, but I could not pay the ETF and keep giving AT&T $227 a month for my current plan?? 

[renceri]

Just to help,I tried this unlocking, Chat with Tech Support or calling ATT CSR  will take you 5-7 days to unlock due to case numbers but when I called ATT  Business Tech Support, its only like 5 minutes and I recieve the ATT email confirming my iphone 4 needs to restore with itunes to complete the unlock.

[Pincud]

I called AT&T earlier today to unlock my 2009 iPhone. No can do. They wanted the receipt for the phone that they sold me in 2009. Are you serious? Am I going to keep the receipt for the 3GS iPhone for over 3 years? This just shows that AT&T is a very, very bad customer oriented company. Notice: to anyone on AT&T service, RUN! Get away from AT&T as fast as you can and never look back! If you can harm AT&T and make it go under and disappear, do it! AT&T does not deserve to exist and should not deserve to exist. They will not unlock your iPhone and don't want to unlock your iPhone because they know they suck and most of the customers will leave them. And it's just what I will do as soon as I can!

[ramzy_harb]

HI CAN YOU HELP ME TO UNLOCK MY IPHONE 4 sn:87048ruka4s
imei:{Personal content removed for your safety} PLEASE

[ravi_981]

you can call at&t through skype... that would be free.. no. +1 8003310500

This is for all overseas people who bought the iphone without contract, by paying full amount..

[sleazysmith]

I do not have an account with AT&T, would anybody be interested in unlocking my phone on thier account? I could make it interesting. 

[jony_apple]

I am using iphone 4 of AT & T lock, currently I am working in foreign countries should not provide papers, only provide the IMEI. So how can I unlock?

SerialNumber: 84037KMWA4T

IMEI:{Personal content removed for your safety}

please reply to email me as soon as possible. Thanks!

{Personal content removed for your safety}

[harshkey]

Could i please get the number of the ATT business Tect Support? I would like to give it a try. Thanks alot.

[serdarcpinar]

Hi,

I have iphone 4. I am living in Istanbul in Turkey and my phone dont work. I want to unlock my iphone 4.Can you help me ?

[befwaie]

Still waiting for an email from att ): it has been 2 1/2 days till now

Idk if this has to do with an unlock with everybody, but when you plug your phone in via itunes it says on the update "Your iphone software is up to date. itunes will automatically check an update again on 4/16/2012"  

I highly doubt its different from anybody, but its just something to keep my motivation. 

[0cmobile2912]

i want to unlock my iphone 4

[Relexey]

I bought iPhone 4 at ebay a year ago. Could you please unlock it?

[kijo]

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Pincud wrote:
I called AT&T earlier today to unlock my 2009 iPhone. No can do. They wanted the receipt for the phone that they sold me in 2009. Are you serious? Am I going to keep the receipt for the 3GS iPhone for over 3 years? This just shows that AT&T is a very, very bad customer oriented company. Notice: to anyone on AT&T service, RUN! Get away from AT&T as fast as you can and never look back! If you can harm AT&T and make it go under and disappear, do it! AT&T does not deserve to exist and should not deserve to exist. They will not unlock your iPhone and don't want to unlock your iPhone because they know they suck and most of the customers will leave them. And it's just what I will do as soon as I can!

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Whay may be of help to you is to call into an Apple store and ask them to print you out a history of the phone, they can do this after plugging the phone into their system.

It gives a history of the phone from factory to end user and also shows  when the phone was sold /changed hands / dates etc. I used this when sopmeone tried to tell me a phone was legit and it had in fact been stolen.

You will then have a record of when you got possession of the phone from AT&T.

[VertigoMan]

FYI in case this happens to others:

I have a 3GS bought in the US before I paid the ETF and started traveling around Asia. On Sunday I called the 800 number on Skype and they took my info and said I should get an email about being unlocked by April 16. Instead of a specific email with instructions about unlocking by restoring, I got the following email late Tuesday evening:

Dear Customer:

Thank you for your recent inquiry regarding your AT&T service.  We apologize for any inconvenience this may have caused you.  The issue has been resolved.

Should you have any further needs regarding this issue, please do not hesitate to call us at 1 800 331-0500 and reference the tracking number shown above.

Sincerely, 
AT&T

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It looked so generic that I worried that they just denied me without any specifics. I just tried the Backup and Restore thing, and halfway into the process I did indeed get the popup that said "Congratulations! Your iPhone is now unlocked!" 

So if anyone else gets this generic email instead of the specific one, it probably means you just need to restore and you'll be unlocked too. 

[vanni5406]

as you see, i am an exchange student from China. my friend in US give me a iphone4. 

however, i have to go back to China so i have to change into China Mobile.

so, could please unclock my iphone4?

my imei:{Personal content removed for your safety}

my email:{Personal content removed for your safety}

thanks

[ebobovik]

I'd like to unlock my iphone 4, but i don't have an at&t wireless account to contact support. (i bought used iphone but i'm sure that it is off-contract)

Is it possible to do this somehow? could you please answer here or on my email: {Personal content removed for your safety}

Thanks in advance

[Denis.Ptakhin]

Good day, AT&T.

Deceived me the seller of mobile phones.  Sold my iphone, just like new. In fact came an old and unlock by your operator. Please help me to unlock Iphone. I'm from Ukraine, Zaporizhye.

IMEI:  {Personal content removed for your safety}

mail:  {Personal content removed for your safety}

Please help, because this phone in Ukraine. Thank you very much. OR say what can i do to unlock my phone. 

[kjb2147]

I also bought an Iphone from e-bay and I don't have an account with AT&T (I need to have the phone unlocked) .  When I tried to log on the online chat, it was asking me to link an account with the log in. Please advise on what I should do. thanks.

[wingrider01 ACE - Geek]

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applerain wrote:

AT&T will unlock all off contract AT&T locked phones. So yes, that includes yours.

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actually there have been some refusals,so it is not a blanket statement - they will unlock any qualified iphone is more accurate, key word is qualified - and if you look at the press release it gives a few of the requirements there

[wingrider01 ACE - Geek]

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Denis.Ptakhin wrote:

Good day, AT&T.

Deceived me the seller of mobile phones.  Sold my iphone, just like new. In fact came an old and unlock by your operator. Please help me to unlock Iphone. I'm from Ukraine, Zaporizhye.

IMEI: 

 mail:  .

Please help, because this phone in Ukraine. Thank you very much. OR say what can i do to unlock my phone. 

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your only choice is to call them, nothing can be done in this forum at all

[wingrider01 ACE - Geek]

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vanni5406 wrote:

as you see, i am an exchange student from China. my friend in US give me a iphone4. 

however, i have to go back to China so i have to change into China Mobile.

so, could please unclock my iphone4?

my imei:

my email

:thanks

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your only choice is to call them, no one can assist you in this forum