Re: iPhone 5 October Orders Thread

hblamo · ‎10-23-2012

@smogdog You'll probably be the happiest of all of us on this thread! I believe you may have the oldest phone! lol

Smogdog · ‎10-22-2012

Hb true that !!! iPhone 3G Wifi inop for about a year now... Only Att 3G fells like dail up 33k not 56. Come on 4g LTE !!!

Pkluong · ‎10-24-2012

Hey guys I just go news from my cousin. He ordered white 16gb sept 21st just got his oct 22.... I guess this is a good gauging point.

I ordered mine on oct 6th from AT&T store. Still on back order here.

Im posting from orange county, ca.

bv1800 · ‎08-03-2006

hblamo wrote:
@smogdog You'll probably be the happiest of all of us on this thread! I believe you may have the oldest phone! lol

I'm keeping tabs on progress for my daughter's new phone. Her 3G has a severely cracked screen (with packing tap holding it together) and a bandaid over the sound buttons. She passed on a new 4S, last June to wait for the 5.

scubas221 · ‎10-22-2012

Hey guys....I got up this morning and started doing some poking around online and found a local Best Buy with 32gb iPhone 5s in stock. Went straight there and picked up two. They had 6 on hand.

I am in the Dallas/Fort Worth area and the Best Buy website showed several stores that have the phones in stock. If you are in the DFW area and are wondering the specific store, it was the one in Grapevine at hwy 26 and hwy 114.

Just an FYI before you run to buy.....Call ahead. The first store I called said yes they have them, but the ones they have are promised for pre-orders. Another thing to keep in mind, I called ATT to cancel my order. They said they can't cancel it because it's already processed and on backorder. I don't understand why...but that's what theys said. So they are still going to ship me 2 and I am going to be charged for them. Luckily I have the money to cover it in my account, but beware of doing this if you don't. They said I just have to refuse the shipment and they will credit the money back to my checking account.

Good luck!!!

kparonable · ‎10-24-2012

I've been silently stalking this thread, hoping to find comfort in knowing that I'm not the only one playing the waiting game It's great to see that the October orders are finally getting off b/o and being shippied. I was told by a representative that I mine should be shipped between Oct. 25 - Nov. 5, so I'm hoping I could have it in my hands sometime next week. As of a few minutes ago, my order is still on b/o

Pkluong · ‎10-24-2012

Ordered the same day as you man... Wouldn't count on it coming this week... Chances are

Late next week or early nov.

iScootster · ‎10-23-2012

iScootster wrote:
response to andyn92 (not sure how to quote post):

Canceling is probably not an option. I ordered a blk 16g on 10/13, but had second thoughts about ordering a 32g wht. I called on 10/20 about changing the order and was told it couldn't be cancelled. The only way to change it is to wait for it to come it, then return it to a store to exchange (assuming they have one in stock...hahahahah!) or return it by mail. At that point I would place another order and go to the end of line. Of course, ATT is notorious for inconsistent answers to any given question....

OMG....OMG...OMG!!!!!! I called ATT today to confirm that nothing was wrong with my order since the funds had reappeared in my bank account. Very nice and helpful coutomer service rep checked it out and said everything was ok. She asked me the standard, "Is there anything else I can help you with today?" at the end. I sort of jokingly said, "Well, I'll ask you since I sometimes get different answers....can you help me change my order from a black to white phone?", thinking that she would say no. (See my post quoted above.) Instead, her response was, "Let me see what I can do."

She put me on hold for a few minutes, came back and told me that she couldn't cancel the order since it was ordered online, but E-Com customer support and they could cancel the order, then reorder the other one for me! It would mean another delay in receiving it, but, yes, they could cancel it. So I called them, got routed to a couple of "wrong departments" before finally getting the right one. Sure enough, they canceled it. The guy acted like it was no big deal and reset my upgrade eligibility.

The OMG part? I just got off the Apple website where I checked inventory (after 10pm local time), found one instock at an Apple store, ordered it and will be able to pick it up as soon as I get a "ready for pick-up" email....probably tomorrow or Friday!!!

So, friends, the lesson I learned is to keep asking and pestering them until you get the answer you want!! It absolutely makes a difference who answers the customer service phone line.

Of course, if it takes another 2 weeks to get that email.....hahaha. I'll check in and let you know if there are any hidden road blocks. I really hope not because, I'm feeling rather euphoric tonight!

bv1800 · ‎08-03-2006

Some time in the past 40 min, my phone came off of back order:

Andyn92 · ‎10-13-2012

iScootster wrote:
iScootster wrote:
response to andyn92 (not sure how to quote post):

Canceling is probably not an option. I ordered a blk 16g on 10/13, but had second thoughts about ordering a 32g wht. I called on 10/20 about changing the order and was told it couldn't be cancelled. The only way to change it is to wait for it to come it, then return it to a store to exchange (assuming they have one in stock...hahahahah!) or return it by mail. At that point I would place another order and go to the end of line. Of course, ATT is notorious for inconsistent answers to any given question....
OMG....OMG...OMG!!!!!! I called ATT today to confirm that nothing was wrong with my order since the funds had reappeared in my bank account. Very nice and helpful coutomer service rep checked it out and said everything was ok. She asked me the standard, "Is there anything else I can help you with today?" at the end. I sort of jokingly said, "Well, I'll ask you since I sometimes get different answers....can you help me change my order from a black to white phone?", thinking that she would say no. (See my post quoted above.) Instead, her response was, "Let me see what I can do."

She put me on hold for a few minutes, came back and told me that she couldn't cancel the order since it was ordered online, but E-Com customer support and they could cancel the order, then reorder the other one for me! It would mean another delay in receiving it, but, yes, they could cancel it. So I called them, got routed to a couple of "wrong departments" before finally getting the right one. Sure enough, they canceled it. The guy acted like it was no big deal and reset my upgrade eligibility.

The OMG part? I just got off the Apple website where I checked inventory (after 10pm local time), found one instock at an Apple store, ordered it and will be able to pick it up as soon as I get a "ready for pick-up" email....probably tomorrow or Friday!!!

So, friends, the lesson I learned is to keep asking and pestering them until you get the answer you want!! It absolutely makes a difference who answers the customer service phone line.

Of course, if it takes another 2 weeks to get that email.....hahaha. I'll check in and let you know if there are any hidden road blocks. I really hope not because, I'm feeling rather euphoric tonight!

yeah, it is possible to cancel an order but I decided that I already waited for 3 weeks so why not just wait a little longer. Congrats on getting an iPhone on Apple's site. My lesson is learned, wait in line when the next phone comes out or not order from att. my sister had this same experience with the iPhone 4s and told me to order from apple not att, after I ordered from att.

thunderman74 · ‎10-24-2012

I ordered 1 white 16GB and 1 Black 16GB on the 1st of October and it just came off backorder. So how long from coming off of backorder to ship? Does anyone have a ballpark?

vickreyy · ‎10-23-2012

It's generally within the same business day. I just came off BO, too, so we'll hopefully get tracking info tomorrow afternoon.

thunderman74 · ‎10-24-2012

Man..that would be awesome!! Thx for the quick response!

Pkluong · ‎10-24-2012

October 6th orders from AT&T Still on back order.

iScootster · ‎10-23-2012

Andyn92 wrote:
iScootster wrote:
iScootster wrote:
response to andyn92 (not sure how to quote post):

Canceling is probably not an option. I ordered a blk 16g on 10/13, but had second thoughts about ordering a 32g wht. I called on 10/20 about changing the order and was told it couldn't be cancelled. The only way to change it is to wait for it to come it, then return it to a store to exchange (assuming they have one in stock...hahahahah!) or return it by mail. At that point I would place another order and go to the end of line. Of course, ATT is notorious for inconsistent answers to any given question....
OMG....OMG...OMG!!!!!! I called ATT today to confirm that nothing was wrong with my order since the funds had reappeared in my bank account. Very nice and helpful coutomer service rep checked it out and said everything was ok. She asked me the standard, "Is there anything else I can help you with today?" at the end. I sort of jokingly said, "Well, I'll ask you since I sometimes get different answers....can you help me change my order from a black to white phone?", thinking that she would say no. (See my post quoted above.) Instead, her response was, "Let me see what I can do."

She put me on hold for a few minutes, came back and told me that she couldn't cancel the order since it was ordered online, but E-Com customer support and they could cancel the order, then reorder the other one for me! It would mean another delay in receiving it, but, yes, they could cancel it. So I called them, got routed to a couple of "wrong departments" before finally getting the right one. Sure enough, they canceled it. The guy acted like it was no big deal and reset my upgrade eligibility.

The OMG part? I just got off the Apple website where I checked inventory (after 10pm local time), found one instock at an Apple store, ordered it and will be able to pick it up as soon as I get a "ready for pick-up" email....probably tomorrow or Friday!!!

So, friends, the lesson I learned is to keep asking and pestering them until you get the answer you want!! It absolutely makes a difference who answers the customer service phone line.

Of course, if it takes another 2 weeks to get that email.....hahaha. I'll check in and let you know if there are any hidden road blocks. I really hope not because, I'm feeling rather euphoric tonight!
yeah, it is possible to cancel an order but I decided that I already waited for 3 weeks so why not just wait a little longer. Congrats on getting an iPhone on Apple's site. My lesson is learned, wait in line when the next phone comes out or not order from att. my sister had this same experience with the iPhone 4s and told me to order from apple not att, after I ordered from att.

I've already waited for a couple of weeks, but really wanted to swtich models. Rather whan waiting for it come in, returning it and starting over, I jumped at the chance to cancel this order and reorder now. I figured, why not check Apple inventory tonight? If nothing was available, I'd reorder tomorrow with ATT. Never thought there would actually be one in stock at a local store. The stars were lined up in perfect order for me...probably used up every ounce of luck I'll ever have on this deal!

BJK2091 · ‎10-24-2012

Thank goodness I found this forum! Ordered my 32 GB black on 10/15 around 10:45 AM EST. My order is still on back order as of this posting, 10/25 @ 1:32 AM EST. The saga continues...

SatouKaito · ‎10-25-2012

I ordered my 16GB Black on Oct. 7th, anybody know a time frame of me not being BO'ed anymore?

Manyfire · ‎10-22-2012

10/1 blk 16, off Bo! Waitin to ship

sixajd · ‎10-24-2012

October 1st here, finally off BO today. Of course i'm about to go on vacation now and won't be back until tuesday, hope they don't try to deliver and send it back!

att finally.JPG

jsolano757 · ‎10-24-2012

so glad to see that some phones are slowly coming off of BO! im excited for you! now lets get the move on to 10-9 orders!

tsample2 · ‎10-20-2007

Question... Does anyone know how long you have to activate a phone once you have it. Reason I'm asking is last night I looked on Apples website and three locations had the white 16g available for pick up. Problem is I ordered through AT&T upgrading my line. However my son is getting the same phone for Christmas so I was wondering if I could upgrade his line through Apple, have them activate my number and then wait on the phone that seems like will never arrive. I just wonder once I receive the AT&T phone can I wait closer to Christmas to activate?

Rockeroo80 · ‎10-22-2012

Just an observation...and chime in and correct me if Im wrong but if youve ordered from Att wethher it be from a store or phone or online, the minute people get tracking info from UPS/Fedex, that means the phone is in the states?

People that ordered from apple are getting tracking info coming from china.

The cool thing about this is that most people see the point of origin being DFW, and it jsut so happens that I live 5 minutes from DFW...I actually work in DFW!!

Peter2123 · ‎10-25-2012

Ordered black iphone 5 16gb in store on oct. 4th and currently still on bo anyone know when to expect the 10/4 orders to come off bo?

kamazaca · ‎10-24-2012

BJK2091 wrote:
Thank goodness I found this forum! Ordered my 32 GB black on 10/15 around 10:45 AM EST. My order is still on back order as of this posting, 10/25 @ 1:32 AM EST. The saga continues...

yea i ordered 16 GB white on 10/16. I. FEEL. YOUR. PAIN.

kamazaca · ‎10-24-2012

iScootster wrote:
Andyn92 wrote:
iScootster wrote:
iScootster wrote:
response to andyn92 (not sure how to quote post):

Canceling is probably not an option. I ordered a blk 16g on 10/13, but had second thoughts about ordering a 32g wht. I called on 10/20 about changing the order and was told it couldn't be cancelled. The only way to change it is to wait for it to come it, then return it to a store to exchange (assuming they have one in stock...hahahahah!) or return it by mail. At that point I would place another order and go to the end of line. Of course, ATT is notorious for inconsistent answers to any given question....
OMG....OMG...OMG!!!!!! I called ATT today to confirm that nothing was wrong with my order since the funds had reappeared in my bank account. Very nice and helpful coutomer service rep checked it out and said everything was ok. She asked me the standard, "Is there anything else I can help you with today?" at the end. I sort of jokingly said, "Well, I'll ask you since I sometimes get different answers....can you help me change my order from a black to white phone?", thinking that she would say no. (See my post quoted above.) Instead, her response was, "Let me see what I can do."

She put me on hold for a few minutes, came back and told me that she couldn't cancel the order since it was ordered online, but E-Com customer support and they could cancel the order, then reorder the other one for me! It would mean another delay in receiving it, but, yes, they could cancel it. So I called them, got routed to a couple of "wrong departments" before finally getting the right one. Sure enough, they canceled it. The guy acted like it was no big deal and reset my upgrade eligibility.

The OMG part? I just got off the Apple website where I checked inventory (after 10pm local time), found one instock at an Apple store, ordered it and will be able to pick it up as soon as I get a "ready for pick-up" email....probably tomorrow or Friday!!!

So, friends, the lesson I learned is to keep asking and pestering them until you get the answer you want!! It absolutely makes a difference who answers the customer service phone line.

Of course, if it takes another 2 weeks to get that email.....hahaha. I'll check in and let you know if there are any hidden road blocks. I really hope not because, I'm feeling rather euphoric tonight!
yeah, it is possible to cancel an order but I decided that I already waited for 3 weeks so why not just wait a little longer. Congrats on getting an iPhone on Apple's site. My lesson is learned, wait in line when the next phone comes out or not order from att. my sister had this same experience with the iPhone 4s and told me to order from apple not att, after I ordered from att.
I've already waited for a couple of weeks, but really wanted to swtich models. Rather whan waiting for it come in, returning it and starting over, I jumped at the chance to cancel this order and reorder now. I figured, why not check Apple inventory tonight? If nothing was available, I'd reorder tomorrow with ATT. Never thought there would actually be one in stock at a local store. The stars were lined up in perfect order for me...probably used up every ounce of luck I'll ever have on this deal!