06-28-2013 08:17:18 AM - edited 06-28-2013 08:18:37 AM
I recently had an issue for my iPhone 5. I was in Alabama for business and was flying back to New York. Immediately prior to my flight (Like sitting in my seat, engines on) from Detroit to New York I sent a text to a roomate of mine telling him I'd be back around 9:30. During the flight my phone battery died. I of course had no service while airborne, but I had thought nothing of it. I didn't notice until the next morning when I plugged the phone in that I had no service. Zero. It wasn't an intermittent problem. It was 100% no service. I could connect to Wifi, but there was no cell phone service. I let it go for a few hours, assuming it was a glitch, but then realized something was wrong. After googling the problem I saw similar problems, but none identical to mine. I tried power cyclying, airplane mode, cellular mode off, all the main "fixes." I then took the phone to the AT&T Store (Mistake), and had them look at it. The man removed the SIM, put it back in and told me I would have to go to phoneclaim.com (Another mistake). I had already restored the phone so I assumed all was lost. I went to phoneclaim.com, saw the $200 deductible (More than a deductible to fix a motor vehicle. Outrageous!) and decided I would try a few more things. I had no luck. Until... Today I removed the SIM card, and restored the phone without it in and presto! My phone is now restored with full 4G service like before. I found this fix in no other location so I decided to post here in the hopes that it will help others.
P.S. I'm still waiting for my severance pay for doing the AT&T Store's job. I think I'll be waiting a while.
06-28-2013 12:09:39 PM