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Re: iPhone 4S Order Status - Shipping - Info Updates
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10-21-2011 10:37:55 PM
I Ordered mine yesterday went to the att tore, they said it would take up to 2 weeks, to my surprize people who ordered on the 7th are just getting their phones?
Great! I wonder if that means I am going ot have to wait like 28 days plus the 2 weeks you guys have been waiting =| should have done my research first
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-21-2011 10:42:45 PM
I gave up on fooling with att....well just with this preorder Bee Ess anyway....Called and cancelled my order reserved a black 16GB at the local apple store and will be there bright and early to get it...Thanks for nothing ATT....I suggest everyone else whos been getting the run around try and do the same
Re: 10/8 & up
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10-21-2011 11:05:29 PM
I ordered a white 16GB 4S on 10/7 around 8 PM EST from my local store... Still on backorder...
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-21-2011 11:06:33 PM - edited 10-21-2011 11:07:44 PM
I ordered two 16G Black 4S's at about 4:30p on 10/7 in store, as I am a new customer (boy was all of that a bad decision, 20% discount through work swayed me though). Was given the 14-21 day wait. Order number 83 and 84. I don't hold any hope that they will come off backorder before the 28th, which is the 21 day mark. Ive contacted my Retail Rep and she assures me that my order has not been mysteriously cancelled or some other shenanigans. She said that they don't have any in-store and were told that they won't get more before the end of the month. She did offer to cancel my preorder if they get units into the store before my order ships, doubt they are going to get any though. Seen plenty of people who ordered the same phones I did AFTER I did have either had them come off backorder, shipped, or received and I'm starting to get pretty peeved about it. This is not "first come first serve" and if my phone doesn't ship by the 28th I will be filing a complaint with the BBB and the State. Nice for all of you that have had yours ship today, the rest of us are not so lucky. Also have tried to get on Apple's reserve website to try and see if they even have any in my area and I've tried multiple times since 9pm my time only to never have the site even load- it always times out. ![]()
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-21-2011 11:07:02 PM
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-21-2011 11:24:06 PM
After non-stopchecking my status (im a very impatient person), my phone is finally "processing" vs "backordered." I ordered mine on Oct 7th around 11:30AM in a store. I'm not sure how fast it goes from processing to being actually delivered, but hopefully soon. At least the status finally changed. I've been calling customer service over and over with no information given to me on when I would receive the phone. However, I did ask to have my upgrade fee waived (the $18). I did this because I have been told by a CSR that they charge the $18.00 as policy to help better provide customer service, and I told them I understand they are busy but I dont feel like I have been provided with adequate customer service due to lack of information.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 12:01:08 AM
My iphones are still backordered.
Just reserved from apple and will get my 32G iphones... I will go directly to AT&T store and cancel both my account and preorder....
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 01:22:31 AM
Men, finally after the 2 weeks of waiting game and disappointment,I finally went outside and search for the Iphone 4S 16GB today. My local att and bestbuy and frys also went out of stock, so i went to the Sam's club as my last stop before I've to go to work. And luckly they've the last 16GB in the drawer! Awesome! Tomorrow I'm just gonna make one final call to cancel my pre-order. If its doesn't work, I'm just gonna stop the Fedex shipment if they ever decide to finally ship the damm phone! I'll never ever gonna pre-order from att again in my life. Just craps load of bullSh! And also thank you so much for everyone info and advice. Hopefully everyone can enjoy their new phone soon and we'll see everyone again on the next iphone!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 01:43:36 AM
So I played the order number and zipcode guessing game like someone else in one of these preorder nightmare threads did. The order number 79 says it was ordered on 10/17/11 is still backordered for the same phone I ordered for my orders #'s 83 and 84 that I ordered on 10/7 for both. The status for this random person's order says 10/17 mine says 10/7 yet their order is ahead of mine numerically? What kind of service is this?
On a happier note order #78 in my area (hypothetically these were ordered at the same store as mine) is no longer backordered for a 16G Black like I ordered. Hopefully this means that I will be moved out of backorder limbo sooner rather than later.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 04:22:48 AM - edited 10-22-2011 04:24:49 AM
finally was able to see my status on my order
Date Ordered: 10/09/2011
Order Status: Pending Shipment
My status: ![]()
![]()
![]()
lesson learned. I'm never pre ordering phones with att again
Re: 10/8 & up
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10-22-2011 04:26:21 AM
i ordered on 10/9 says pending shipment
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 05:02:57 AM
Scorsy - where are you located? I'm in NYC, ordered on the 9th, and this is driving me crazy!!!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 05:15:53 AM
bstnchps wrote:Scorsy - where are you located? I'm in NYC, ordered on the 9th, and this is driving me crazy!!!
i'm in california. i know how you feel ![]()
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 05:31:40 AM
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 07:04:50 AM
Well still no shipping info after my phone came off of backorder last night. Hopefully I will get it Monday.
Will they just leave the package at your house or do you definitely have to sign for it? Like everyone else, I have a life and can't sit around waiting on a delivery truck to pull into my driveway.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 07:14:15 AM
My order status still shows "In progress' and "back orderd"........I orderd in store on 10/7 @ 5pm pct....i will be cancelling this order today...and proceed to the apple store asap....enough is enough.
Off Back Order
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10-22-2011 07:25:14 AM
Mine just came off Back Ordered overnight as well:
iPhone Model: [BLACK] [32GB]
Time Pre-Ordered: [13:55 PM] (Southern Oregon) [10/7]
Method Ordered: [In-store]
Order Status: [Processing . . . NO LONGER BACK ORDERED]
Additional info: [It now has a much earlier Order Date . . . odd, but it might just be their version of a "work around"]
What's been the turn-around from "off back order" to shipped?
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 07:38:30 AM
Danielle! Jump back on and let us know when you get shipping info. The timing between "off back order" and "shipping" is helpful for us OCD types.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 08:20:34 AM
No tracking number as of just now. Hoping it at least ships today,but it still says processing. But Hey that better than seeing the dreaded word "backordered." I'll post as soon as anything changes!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 08:39:22 AM
Hey guys,
I ordered Iphone 4s 16gb on october 8th and as with everyone it was backordered. However, the premier order number is different then the one in my account on att.com
I managed to cancelled my order on att.com by calling 611 and getting a nice respresentative who helped me out by cancelling the order and resetting my upgrade elibility. However, i dont know if the premier order is also cancelled since apparently att has two different order number for ONE single order. So i was wondering if anyone of you guys are having this problem?? i plan to go to apple store today and pick up the phone since they have plenty.
its weird taht we have two different order number for one single order. and premier support are closed even though they supposed to be open according to their message when u call them.
anyone had issue like this?
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 08:46:13 AM
Castro....I think you can do it after 9pm every night....The guy i talked to at the local apple store said they get phones every night soo I think its 9pm the registration starts....You have to go apple website....The Store locator.....find your local store....then in store features....and from there you can reserve....its pretty much self explanatory from there you pick the store you want to pick it up from.....BE WARNED....the regestration feature was "temporarily unavailable" at 9pm last night.... the same way it was the night of the realease....so you have to keep trying....but thats def the way to go....I was in and out of the apple store in twenty mins....EASY MONEY!!!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 08:47:50 AM
and if att says that you already used your upgrade and they cant do anything, theyre lying....if they say they cant cancel your order, theyre lying....I suggest everyone who doesnt want to wait 6 months to recieve your 4S...reserve at apple
Re: iPhone 4S SHIPPED!
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10-22-2011 09:08:50 AM
Really? Because its the 22nd and I still havent received mine. And yes, I ordered on the 7th.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011
09:19:19 AM
- last edited on
10-22-2011
09:27:31 AM
by
ShaunMN
I ordered 10/7 and have also not received mine. What is the point of a preorder? Plus I had to jump through loopholes to be able to preorder the first day. I was told by an ATT rep that people who ordered theirs 5 days after I did, had received it by that following weekend. I am so angry I want to demand they hand me a phone at the store, I don't care if it's a 64gig, where the {word filter evasion} is the customer service/satisfaction?? The closest apple store is 2 hours away from me. I really want to just cancel my line and switch to another company, I cannot believe other people who weren't on the ball the first preorder day are actually getting their phones before me.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 09:47:50 AM
if anyone knows of a better more updated website please let me know thanks!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 10:05:31 AM
Well just an update for everyone, my status now shows a FedEx tracking number and shows delivery for Monday the 24th coming from Ft Worth, TX. Yesterday my back order status went from 1's to 0's so progress is definately being made. I ordered a 16GB White on the 7th in store first thing when it opened. She's coming, just hold on....
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 10:08:53 AM
Still backorder. Ordered 10/7 around 2pm PST. Good to hear some of you guys are off backorder.
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 10:15:46 AM
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 10:19:54 AM
It really seems that there is no rhyme or reason to how they're fulfilling orders. I'm sure they have a system but it just makes no sense to us!
Re: iPhone 4S Order Status - Shipping - Info Updates
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10-22-2011 10:21:32 AM








