09-13-2011 11:40:54 AM
I've been having these issues for about 3 months now, with no solution in sight. Phone calls (incoming/outgoing) will periodically crackle/pop in and out. There is no regularity to this... time of day, location, etc. I've tested the mic with the voice memo app and the problem does not occur there. Also, my text messages and emails will periodically not be received in real time. I will be in the middle of a text conversation with someone, and suddenly I will stop receiving their texts... until some time later (usually 30-60 minutes) when I receive a slew of texts that they had sent in the mean time.
Some things I've tried (all with no affect):
-Restore to factory settings
-Restore network settings
-Toggle airplane mode
-Update to latest software
-Replace SIM card
-Contact AT&T to have "my account settings reconfigured"
-Contact Apple for hardware diagnostics
Can anyone help shed light on this?
09-13-2011 02:33:58 PM
09-19-2011 03:19:04 PM
If you are covered under warranty you should just go into Apple and ask for a new one. Do it NICELY. Explain that you have been doing this for awhile, and you are just really tired of not being able to make simple calls.
Most likely if you get the right person, you can get it changed. If not, try a manager. I had mine changed when the phone wouldn't send MMS. So its VERY possible.
I've called them multiple times. AT&T blames the issue on Apple, and Apple blames the issue on AT&T.