10-29-2012 10:00:45 PM
I recently posted this on one of the other forums:
That's my 'back story'. I bought the i5 under a new contract, phone will be here by the end of the week so it's not activated, but I want to cancel the contract and keep the iphone5. It's my understanding that since it's before the 14 day cancellation period I can cancel and not incur any cancellation fees but can I still keep the phone if I pay the difference in full price?
10-29-2012 10:07:45 PM
AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.
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10-29-2012 10:12:38 PM
This is the terms and I have highlighted what you were asking.
Your Termination Rights. Within the first 14 days after service activation, you may terminate your Agreement for any reason and not be required to pay an ETF. If you terminate within three (3) days of accepting the Agreement, AT&T will refund your activation fee, if any. However, you agree to pay AT&T for all fees, charges, and other amounts incurred and owed under your Agreement, and you agree to return to AT&T any Equipment you purchased from AT&T in connection with your Service Commitment. If you fail to return this Equipment, you will be charged the difference between the amount you paid AT&T for the Equipment and the amount you would have been charged for the Equipment had you not agreed to a Service Commitment. AT&T also may charge you a restocking fee for any returned Equipment. Some dealers may impose additional fees.
After the first 14 days, you may terminate your Agreement for any reason. However, you agree to pay AT&T for all fees, charges, and other amounts incurred and owed under your Agreement along with the applicable ETF. The Early Termination Fee is either: (a) $325 minus $10 for each full month of your Service Commitment that you complete; or (b) $150 minus $4 for each full month of your Service Commitment that you complete. To determine whether your Equipment has a $325 Early Termination Fee or a $150 Early Termination Fee, check att.com/equipmentETF.
10-29-2012 10:28:55 PM
Appreciate the quick replies. If I ended up cancelling the contract and keeping the phone, can I get my number that's on another at&t account on to this phone with a new at&t contract?
10-29-2012 10:46:22 PM
As you were thinking before, the transfer of billing responsibility of that line:
Your wireless phone number can be transferred:
- To another customer's billing account
- To AT&T from another wireless carrier
- To another one of your accounts
- To another AT&T service area due to a move or relocation
|Transfer of Billing Responsibility||Transfer your wireless number and billing responsibility to another person's billing account||Transfer responsibility*|
|Accept Transfer of Billing Responsibility||Accept the transfer of a wireless phone number and billing responsibility from another person||Accept a transfer|
|Transfer Your Number to AT&T||Move your wireless number to AT&T from another carrier||Transfer your number from another carrier to AT&T|
|Mobile Number Move||Move your wireless number from one of your accounts to another account (also yours)||Move your wireless number|
|Move Your Service (Relocate)||Move your service and update your billing address due to relocation||Call Customer Service at 1-800-331-0500 or 611 from your wireless phone|
10-29-2012 10:56:18 PM
If I can transfer my old number (on my family's account) onto my new iphone contract with at&t, then couldn't I just swap numbers between the phones that way I have my old number on my new phone? That would save me from having to cancel my contract and paying the full retail price for the iphone. Or does it not work that way?
I'm just trying to figure a way to get my old number, on another account, to my new contract and new phone.