12-06-2012 10:51:44 AM
Hi - I've been with AT&T for just over 11 years now and I need to finally put my old iPhone out of commision and upgrade. I've been weighing the AT&T vs Verizon options and the winner seems to change every hour. Where I live (in VA 70 miles west of DC), Verizon offers LTE, but I would have to go 30 miles East to get it with AT&T... BUT I'd be grandfathered in under my old unlimited data plan if I stayed and hoped that LTE eventually spread my way. I really haven't ever used more than 1G of data in the past year, but that was with an old iPhone 3G and there wasn't much reason to use it when not on wi-fi because it was so slow at loading anything. With the 5, I'd certainly expect to use more data. The thing is that I also expect to be adding a tablet to the mix in the next year so I think that would force me to lose my unlimited plan anyway, right?
Verizon will be more expensive in the short term, but the service could be faster and more reliable. I honestly don't get more than a bar of service while at work and I have to walk outside of my house to confidently make a call using my current phone.
So... just looking for feedback. Stick it out and hope for better in 2013 or rip the band-aid off and jump to Verizon. I've tried to get honest answers from reps in the stores, but I know they're still going for the sale.
ps - My billing cycle just started 4 days agao. If I switched, would I still have to pay the month or would it be pro-rated? Another question I asked a retailer and she said "Oh, then you'd better stay."
12-06-2012 11:18:41 AM
One thing to remember, when you are under contract with AT&T, the monthly services fees you pay on your bill are for the upcoming month, plus any overages from the previous month. That is why it is called "pre-paid service". If you recall, your first bill had a pro-rated service plus a full month's charges. Since you have been with AT&T for so long, you may have forgotten that... I don't recall if they pre-rate and issue you a refund, but for some reason, I highly doubt it...
12-06-2012 11:23:53 AM
12-06-2012 02:24:41 PM
One thing to keep in mind, if you switch to Verizon your only choice will be one of the share everything plans. I don't know what the plans are for LTE coverage in your area but I do know the plan is to expand LTE coverage to reach 250 million people by the end of 2013 (currently reach 150 million). If Verizon is already providing LTE in your area, I think it is a good bet your area will be included. Also, adding a tablet won't necessarily force you to lose your unlimited data on your iphone. Presuming you buy a cellular capable tablet and aren't planning on the iphone's hotspot feature (which would require you to get rid of the unlimited plan to activate), you always have the option of getting separate data for the tablet.
Still, even if LTE comes to your area that is still no guarentee coverage in your house or at work will be any better. AT&T is commited to improving coverage inside buildings but ultimately, you should choose the service provider that provides the service you need where you need it.
12-06-2012 03:43:55 PM
Let me add a few more notes... I have been an AT&T customer for quite some time myself, and I still have my grandfathered unlimited data plan (as does my wife). We live in the far north Chicago suburbs, and we have LTE in our area, but not at our house. We have LTE coverage just a couple miles from home, but only have the HSPA+ (AT&T "4G") coverage at home. At my office, I still only have HSPA+ coverage in most of the building, but I do have LTE coverage in part of the building. I have had my iPhone 5 since launch day, and I am happy with my choice, but your situation might be different for you. In my area, we also have excellent Verizon coverage, so I could have made the change. I opted to stay with AT&T because I would lose a good bit by changing (free mobile to mobile calls, etc.).
12-06-2012 08:31:20 PM