Apple Community Discussion/Support

[#1]

I'm not understanding why in the world of google, I cannot find ONE answer to our dilema. 

My husband and I both own iPhones. His is 3G mine is 3GS.  We both use sbcglobal.net for our email accounts. 

But the way it's set up on my phone does not work on his and vice versa. 

Solutions tried: 

1) I tried turning the Wi-Fi off for him , but it still says Recipients email is incorrect or some other sending error blah blah. He can recieve email but not send.

2) So, we go into his iphone... Settings... Mail accounts...

Everyone says to use:

 * incoming: pop.att.yahoo.com
(BUT ... sbcglobal old users(?) was told to use pop.sbcglobal.yahoo.com(??).

 * Outgoing settings suggested by At&T: smtp.att.yahoo.com
(BUT again... sbcglobal keeps saying to use the smtp.sbcglobal.yahoo.com settings).

WHICH is corrrect for an email address using ****@sbcglobal.net in the year 2010 with the latest iphone upgrades?

3) Now, on to incoming and outgoing port servers and SSL connections.... which is which for where? Again, i'm hearing totally different port and SSL on and offs. 

* incoming: pop.att.yahoo.com 

 * incoming Mail server - USE SSL is ON

 * Authentication: Password

 * SERVER PORT: 995 . Is this correct for our sbcglobal.net using pop/smtp (not imap)

4) OUTGOING 

 * smtp.att.yahoo.com 

 * USE SSL OFF

 * Authentication: Password

 * Server port: 465

Is there a way this is not the users fault and it's something on ATT's network or the new iphone's update or whatever causing problems??

My phone works fine. Sends, receives, using the pop/smtp att.yahoo.com settings, but i AM using my WI-FI at home.

While my husband is at work, i'm assuming he would go between his netwrok at work and/or ATT's 3G network (is this correct??)

The easiest solution on our iPhone would be to start from scratch.... ADD email account... Add yahoo... and go from there. BUT if we do that - we lose our email messages, received, drafts, sent, etc.

Is there a way to set this up so it works at home and office and we can keep our messages?!?

Thanx in advanced!!!

[#2]

I am using sbgglobal.net mail without connecting to a WiFi network and I send and receive mail just fine.  I set the account up using the Yahoo! default settings with my sbcglobal login information.

[#3]

Sorry --  I just read the bottom.

If you have your account setup to keep the mail on the Yahoo! server, you won't lose the mail in your inbox.  It will resend it to the phone once the account is setup again.

[#4]

I found your post via a Google search, as I was having the same issue with the att.net SMTP servers while trying to use my sbcglobal.net accounts.

I was able to receive, but not send.... so I left the POP (receiving) settings the same, but switched the SMTP back to the old smtp.sbcglobal.yahoo.com settings and it works now!

I get the feeling that AT&T doesn't play well with our old sbc/pacbell accounts, and it might just be a matter of time until we're forced to use the **@att.net domain for email. (Which is why my primary email is no longer hosted @sbcglobal.net).

[#5]

Same issues on DROID.

I found this thread from google and am having the same issues on my DROID2. Based on the number of hits, I assume there are a lot of out here with these issues. I have tried all of these settings too. Sometimes it will work for months and then just stop with an error that it can not connect and no changes were made on the phone side.

After reading this thread, I deleted the sbcglobal account on my DROID that I manually configured. I just added the default yahoo! account and entered by sbcglobal info. So that has worked for me, but with a big change. Previously when I had it working with pop, I could delete the messages from the phone and they would stay on the server. Now it deletes from the server too...which I prefer. But I need to keep it in mind. It does put the deleted messages in the trash folder so I can recover if needed.