10-03-2013 07:41:51 AM
10-03-2013 08:31:40 AM
We ordered 2 Gold 64GB at 3:10am EDT on 9/20. Our estimated ship timeframe was 7-10 business days. Both of our phones finally shipped last night, from China via UPS. Fotunately, we live about an hour outside of Louisville, so that *should* shave a day or two off the ship time.
When I called yesterday before they had shipped, the rep said they are going to be shipped with UPS, and the type of service is "5 day". Knowing that UPS is unionized and doesn't work on weekends, leads me to believe that we should have them Wednesday (10/9). So from 9/20 to 10/9 (hope) directly through Apple....awful. I can't even imagine what people's ship date will be for the vague "October" ship date estimates.
We ordered through the AppleStore app.
I'm beginning to have the same feelings of newness wearing off, before we even get them.
10-03-2013 08:40:08 AM
They cancelled my order by mistake & it was escalated to there Higher One department to expedite my order.
10-03-2013 09:07:11 AM
@mimi3031 - that's ridiculous! Wait, unless of course your trying to get a 64gb Gold one
See if Apple In Store pick up has any at a store near you and just try and cancel the order with ATT.
I literally called and chatted so many times they tried to pass me to a separate customer service dept. # - something called eNom.....I think all the "let me talk to your managers" and "this is unacceptable" talk lit a fire under their butts.
IF your phone isn't in the warehouse getting prepared for shipment, just cancel it and pick it up - unless your getting gold, there's no reason why theyd make you wait so long.
Man, if I didn't have a grandfathered unlimited data / text plan - I would dump ATT in a heartbeat!
10-03-2013 10:15:18 AM
10-03-2013 01:40:47 PM
10-03-2013 02:00:35 PM
10-03-2013 06:37:42 PM
I'm curious: did anyone get a text message from At&t stating "Thank you for recent iphone upgrade! Before your order arrives..." and then get a shipping notification from apple shortly thereafter?
I'm asking because I ordered my phone from the apple store on 9/20 and JUST got this text message today. I wonder if it's any indication that apple is getting ready to charge my card and ship my phone?
I ordered a 16 gb gold at approx 10 AM PST from the apple site. However, I called ATT today and they said they themselves did not send out any texts and mentioned that sometimes apple will send out a message via the ATT carrier somehow?? Also, one apple rep mentioned that once I get a text I should receive my phone soon whereas another rep had NO idea about any texts. As of now, my order is still "processing" on the apple site.
10-03-2013 08:04:05 PM
10-03-2013 08:14:19 PM
same ol thread and people mad about back orders are not shipped. your Iphone 5S will come give it time.
10-03-2013 08:32:07 PM
10-03-2013 09:17:41 PM
I place my order 9/23 and pretty much cancelled my iphone 5s gold 16GB like an hour ago! it was no point waiting from 10-31/11-20! so am just going to the apple store near me and getting a sliver one 16GB, because they have them like twice a week and than they ran out of stock! so hopefully ill get my hand on one tomorrow! peace guys, good luck to everyone else!
10-03-2013 09:20:28 PM
Been reading this thread for awhile. Just wanted to give my info for those of you wanting a reference to see where your order may be at. I placed my order for a 16GB gold iphone 5s on 9/20/13 at 1300 hours and received an email confirming purchase with web order number, but my wireless order status says I ordered on 9/21/13. I did receive another premier email on 9/30/13 thanking me for my order and that they would ship it to the address I listed. Confused I contacted an AT&T representative as many of you in this thread have and they said it shipped. I still have not received any tracking info if this is correct. Will let you guys know when I get mine. Estimated ship date is 10/21/13 - 10/28/13. Hopefully sooner though.
10-04-2013 07:13:51 AM
I made the dumbest decision to buyout my old contract
And get another one so I could get a 4S I paid way more for it in the end I should of just waited but oh no
I wanted that phone so bad at the time