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Contributor

Posts: 1

Registered: ‎01-21-2012

My Iphone and Itunes is frozen

‎01-21-2012 11:48:24 AM

My Iphone is frozen in the App store - when I connect it to the Itunes - that is frozen too. I can not turn my phone off to reboot. What should I do?

ACE - Scholar

Posts: 364

Registered: ‎04-10-2009

My Device: iPhone 4s 16 GB

Re: My Iphone and Itunes is frozen

‎01-21-2012 01:22:25 PM

To reboot the phone hold down the power button and the home button at the same time until you see the Apple logo appear.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

Posts: 2

Registered: ‎01-25-2012

Re: My Iphone and Itunes is frozen

‎01-25-2012 08:40:06 PM

THANK YOU!!!

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