06-22-2012 02:32:09 PM
For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500
Information on iPhone unlocking can be found here by copying this link into your browser:
06-22-2012 03:52:33 PM
On the podcast screen, have you accidentally hit the box near the top right setting the playback speed to 1/2? I remember that my wife had done that with her iPod Touch and reported the same thing as you.