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Visitor

Posts: 4

Registered: ‎12-31-2012

Iphone 5 return

‎12-31-2012 11:32:47 AM

I have an Iphone 5 that I purchased with a new 2 year contract and I don't care for the phone. I came from an Android and I prefer the features of the Android better. I seem to have more connection problems with the iPhone 5 than I ever did with the Android. Can I return this phone? It's been about 45 days since I purchased it. If I can't return it can I sell the iPhone and buy an Android?

ACE - Wizard

Posts: 2,002

Topics: 4

Kudos: 164

Solutions: 143

Registered: ‎07-20-2008

My Device: iPhone 4s

Re: Iphone 5 return

‎12-31-2012 12:05:28 PM

No. You only have a 14 day trial period in which you can return the device (with a restocking charge).
After 14 days, your only other option is to sell the device and pay full retail for the replacement.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Professor

Posts: 8,092

Topics: 123

Kudos: 193

Solutions: 259

Registered: ‎05-02-2003

My Device: iPhone 5

Re: Iphone 5 return

‎12-31-2012 01:18:00 PM

You can reactivate your old android too.

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Visitor

Posts: 4

Registered: ‎12-31-2012

Re: Iphone 5 return

‎12-31-2012 02:36:20 PM

If I sell this phone is there going to be a problem with my contract? I can live with the phone if I absolutely had to, but if I didn't I would like to get rid of it. Also do you know if anyone else has had connection problems with the iPhone 5?

Visitor

Posts: 4

Registered: ‎12-31-2012

Re: Iphone 5 return

‎12-31-2012 02:43:48 PM

I also just read the unlocking procedure and I see that I can't unlock it to sell since I just renewed for 2 years, so this phone would be worthless to anyone who purchased it.

ACE - Wizard

Posts: 3,548

Topics: 156

Kudos: 91

Solutions: 12

Registered: ‎10-25-2008

My Device: iPhone 5 32g

Re: Iphone 5 return

‎12-31-2012 03:33:47 PM

Connection problems as in wi-fi, 3G,4G or LTE?

Unless you have a setting wrong there should not be connection problems other than out of usable service range which would affect all phones.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 4

Registered: ‎12-31-2012

Re: Iphone 5 return

‎12-31-2012 04:06:54 PM

I live on the outskirts of the AT&T coverage area in Chicago. It fades in and out. Sometimes in an area I'll get the 4G then I get an E and can't use any of the internet features of the phone. What's the point of having a smart phone if you can only make calls on it? I never had this issue with the Android is why I'm thinking of going back.

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