I bought no commitment Iphone 5, but I can't unlock?

[stangforreal]

Last week, I bought no commitment Iphone 5 with full price in AT&T Store

I did a process to unlock on AT&T webpage, but they emailed me that 

the service commitment for this iPhone has not been completed or no valid current/ former mobile number is associated with the request. 

I tried to call 611 and other number

my number that I'm using with my Iphone 5 is gophone number (prepaid account)

but since my number is prepaid, I can't find any way to talk to a person in 611. 

Is anybody know what should i do about this?

I also can't register AT&T account because my number is Gophone, so I can't do the live chat.

[kdfederer ACE - Wizard]

You should have purchases an unlocked version of the phone (which I don't think they are even selling yet). AT&T will not unlock a new version of the iPhone for a certain number of months.
AT&T does not support iPhone as a GoPhone.

[ghostryder ACE - Wizard]

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stangforreal wrote:

Last week, I bought no commitment Iphone 5 with full price in AT&T Store

I did a process to unlock on AT&T webpage, but they emailed me that 

the service commitment for this iPhone has not been completed or no valid current/ former mobile number is associated with the request. 

I tried to call 611 and other number

my number that I'm using with my Iphone 5 is gophone number (prepaid account)

but since my number is prepaid, I can't find any way to talk to a person in 611. 

Is anybody know what should i do about this?

I also can't register AT&T account because my number is Gophone, so I can't do the live chat.

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This is just a guess, but how about contacting an Apple corporate store...They might be able to unlock it for you. remember, this is just a guess, I have no information that this might be an option. Good luck.

[dwill05]

Apple stores won't unlock AT&T phones. The request to unlock has to come from the carrier (AT&T)

[ghostryder ACE - Wizard]

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dwill05 wrote:
Apple stores won't unlock AT&T phones. The request to unlock has to come from the carrier (AT&T)

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thanks dwill

[graphite07]

i do not think you can use a iphone as pre paid maybe that's why you can not unock it with out a Vaild AT&T account.

[helen03]

I have the same case. I went to the at&t store and asked them if I could keep my old number which is a prepaid account, and they did that for me.