Re: ATT throttles unlimited account when data usage is only 1.5Gb

tonester · ‎07-14-2006

johninsj wrote:
Myrtlemaye wrote:
Speed is a limit, a restriction when it's arbitrarily controlled in a different way for some users.
There is no contractual agreement for AT&T to provide any speed to any user. Otherwise, anytime you had no signal, or Edge vs 3G,[Per Guidelines: Keep it Relevant and Appropriate]..

Which is why AT&T (and/or any other wireless carrier) can get away with boasting about how their network offers the fastest speeds...because if they get called on it, they can simply user their "out" by pointing out how there's nothing in the agreement that says they need to provide "any speed to any user", as you put it. Pretty shrewd marketing, if you ask me...

wingrider01 · ‎05-26-2008

tonester wrote:

wingrider01 wrote:

Myrtlemaye wrote:

Speed is a limit, a restriction when it's arbitrarily controlled in a different way for some users. When speed is slowed, the user cannot stream video and load web pages and therefore cannot use the device in the way it is designed and promoted. AT&T boasts it is the nations fastest 3G network. They hitched their wagon to a particular feature: speed. They're not selling based on great call quality, low prices or better coverage. AT&T has two things going for it: simultaneous voice and data and very fast download speeds. I think it's a bad public relations move to try to squeeze a few dollars out of a few customers by giving them the speeds of their closest competitor.

AT&T made it totally clear from the first day of the iPhone (when they had an exclusive) that they don't want the iPhone to be used like a laptop. That's why they wouldn't enable tethering for the iPhone. When they finally allowed it, saying they had to upgrade the network first, they only allowed it with a big plan price of $45 for 4GB. (Well, look here! We just found more GB's for you -- at the speeds the nation's fastest network can provide.)

As I've said, I've never gone near the 2GB line. I've paid so far $75 extra for the ability to exceed that amount if circumstances require. I'd be very, very irritated and unhappy if I got into a situation where I needed to use 3 or 4GB and my service became unusable. As it is, I can't download large files on the network.

you are right, speed is a limit, but they did not promise unlimtied speed, just unlimited data. You still have that.

LOL so how would you explain all those anecdotal stories (before the implementation of the tiered data plans) about how some users were getting messages from AT&T about how they were using "too much" data? And no, not all of those anecdotal stories were regarding users who were tethering...

show me exactly where they promised unlimited speed and I will try and figure out what you want. Personally I like the way cricket does it - they don;t throttle, they lock it down to specific fucntionality of the device.

How can you repute the fact tht you still have unlimited data? It works doesn't it, can check email, etc so you do have a data connection, the warning was sent, they and other carriers that have grandfathered unlimited data plans are throttling which is perfeclty within their rights - that is the bottom line. By the way peope that tethered on the unlimited plan did not get throttled, they where warned once, if they did nto cease and desist they where converted to the 4GB tethering plan, so theor stories have no bearing ib tthrottling.

They need to sunset the grandfathered plan the same exact way they sunseted the "no data plan required for smartphones" clause

Wild Banchi · ‎12-11-2009

stufried wrote:
There are two camps on these issues. I think both camps have stated their position well. What do people think about having the mods closing this thread?

You bring up a good idea, stufried. I'm with you on that proposal.

All people are doing is arguing with each other, anyway. There really is no point in continuing on further.

Remember that Wild Banchi... 1993-2010

wingrider01 · ‎05-26-2008

Wild Banchi wrote:

stufried wrote:

There are two camps on these issues. I think both camps have stated their position well. What do people think about having the mods closing this thread?

You bring up a good idea, stufried. I'm with you on that proposal.

All people are doing is arguing with each other, anyway. There really is no point in continuing on further.

what about the other 20 threads on the exact subject and the ones that are started every day on it? Closing one will not do any good, a new one will just be started and the same thing will happen, better to keep one that is being used

Hbalfour · ‎05-22-2008

I think it is so pathetic how At&t has been able to successfully use divide and conquer amongst is customers.

How can you accuse a customer of being abusive??? When I signed up for unlimited data five years ago no one told me that there was a cap on my limit.

And for the record (to the AT&T corporate supporters) I am no "abuser". I don't tether. I rarely stream videos outside of a few videos here and there. I surf the net daily and I do download updates frequently. Yet my speed, after two weeks into the billing cycle went from 5.84mbps to now .3mbps. That's criminal! They are lying so everyone can be forced to go to a tiered data plan and make more money. Especially off of overages.

We must also define the word unlimited:

" un·lim·it·ed/ˌənˈlimitid/Adjective 1. Not limited or restricted in terms of number, quantity, or extent."

"To those saying that AT&T isn’t breeching the “unlimited” nature of the “unlimited data plan” by throttling it’s top users, you are wrong. Throttling is, by definition, a means by which ATT seeks to “limit” the data a user on an unlimited data plan can pull. The intent is to reduce the amount of data being pulled by unlimited data plans – thus the intent is, in fact, to “limit” which is the opposite of “unlimited” which is in breech of unlimited data plan contracts."

Plus we must look at the first initial lie put out. Customers were told that only the top 5% of users would be effected. However when I called AT&T they told me the cap was 2.0 GB. So what is it? 2gbs or the top 5%? Speaking of which how is AT&T able to determine who falls in the 5% when that number is dynamic???

If AT&T did not want it's users using large increments of data they should never have created an unlimited data plan. The word unlimited is highly misleading.

It is wrong to make customers feel as if they are the victims when in fact AT&T should have used it's money to build more towers and satellites to accommodate the incoming demand.

Rather than take accountability for a problem they fostered they have in turn blamed the customer. If a customer has an unlimited data plan fellow customers have no right to tell other customers what they should be doing with their data. None of us were told what was considered "abuse" or a maximum limit.

And all of you in support of this sound stupid. AT&T is the same corporation that gave our government permission to tap our phone lines without our knowledge in exchange for highly lucrative government contracts during the Bush administration. This is about right for AT&T.

They were also voted the worst in customer service for the third year in a row. For some reason I'm not buying AT&T's story about the average customer uses less than 250mb's of data per month. They can lie and charge us anything and that'a something all of us should be worried about....

Hbalfour · ‎05-22-2008

And this interview sums up AT@T's gangster practices:

http://attcritic.blogspot.com/2010/06/exclusive-interview-with-mythical-at_06.html

stufried · ‎09-18-2005

We now have a number from one user which says he was throttled at 384K. I was wondering how that compared with EDGE.

johninsj · ‎07-07-2010

0.3 Mb * 60 * 60 * 24 * 30 = 94.921875 gigabytes

You are claiming that 94gb is not unlimited?

stufried · ‎09-18-2005

I am not sure who the question is directed to, but I think that speed matches the cheapest DSL lines if I am not mistaken. That means it will at least work for e-mail, basic web browsing, and you could probably get off a Skype audio call.

gokhart · ‎01-30-2007

In 4 years my usage has never been over 1Gb a month. Never.....

Then I get a txt message saying I am in the top 5% and from next month they will throttle me if I land in the top 5% again? When I check my data usage it's over 2Gb? how did this happen?

Using their data usage trend report, I can see in the last 16 months I am usually below 06.Gb...once I was at 0.8Gb and once at 0.9Gb.

Now over 2Gb?, no new apps, no change in usage patterns....

I called customer service telling them something seems wrong? they basically told me I didn't know how to use my phone or my switch from 3GS to 4S is the cause.

I think their data usage figures are wrong. Anyway, we'll see. Maybe iCloud or iMatch (although I only use these on wireless as AT&T network is too slow anyways).

wingrider01 · ‎05-26-2008

Hbalfour wrote:
I think it is so pathetic how At&t has been able to successfully use divide and conquer amongst is customers.

How can you accuse a customer of being abusive??? When I signed up for unlimited data five years ago no one told me that there was a cap on my limit.

And for the record (to the AT&T corporate supporters) I am no "abuser". I don't tether. I rarely stream videos outside of a few videos here and there. I surf the net daily and I do download updates frequently. Yet my speed, after two weeks into the billing cycle went from 5.84mbps to now .3mbps. That's criminal! They are lying so everyone can be forced to go to a tiered data plan and make more money. Especially off of overages.

We must also define the word unlimited:

" un·lim·it·ed/ˌənˈlimitid/Adjective 1. Not limited or restricted in terms of number, quantity, or extent."

"To those saying that AT&T isn’t breeching the “unlimited” nature of the “unlimited data plan” by throttling it’s top users, you are wrong. Throttling is, by definition, a means by which ATT seeks to “limit” the data a user on an unlimited data plan can pull. The intent is to reduce the amount of data being pulled by unlimited data plans – thus the intent is, in fact, to “limit” which is the opposite of “unlimited” which is in breech of unlimited data plan contracts."

Plus we must look at the first initial lie put out. Customers were told that only the top 5% of users would be effected. However when I called AT&T they told me the cap was 2.0 GB. So what is it? 2gbs or the top 5%? Speaking of which how is AT&T able to determine who falls in the 5% when that number is dynamic???

If AT&T did not want it's users using large increments of data they should never have created an unlimited data plan. The word unlimited is highly misleading.

It is wrong to make customers feel as if they are the victims when in fact AT&T should have used it's money to build more towers and satellites to accommodate the incoming demand.

Rather than take accountability for a problem they fostered they have in turn blamed the customer. If a customer has an unlimited data plan fellow customers have no right to tell other customers what they should be doing with their data. None of us were told what was considered "abuse" or a maximum limit.

And all of you in support of this sound stupid. AT&T is the same corporation that gave our government permission to tap our phone lines without our knowledge in exchange for highly lucrative government contracts during the Bush administration. This is about right for AT&T.

They were also voted the worst in customer service for the third year in a row. For some reason I'm not buying AT&T's story about the average customer uses less than 250mb's of data per month. They can lie and charge us anything and that'a something all of us should be worried about....

did you happen to read the paper work or online screens that where presented to you when you signed either physically or electronicly before you agreed? It was in there, called "fair use policy"

wingrider01 · ‎05-26-2008

Hbalfour wrote:
And this interview sums up AT@T's gangster practices:

http://attcritic.blogspot.com/2010/06/exclusive-interview-with-mythical-at_06.html

/rofl, thanks it was a humerous read, not believable but very humerous

wingrider01 · ‎05-26-2008

stufried wrote:

We now have a number from one user which says he was throttled at 384K. I was wondering how that compared with EDGE.

dod it happen on his first day of the billing cycle?

tonester · ‎07-14-2006

wingrider01 wrote:
tonester wrote:
wingrider01 wrote:
Myrtlemaye wrote:
Speed is a limit, a restriction when it's arbitrarily controlled in a different way for some users. When speed is slowed, the user cannot stream video and load web pages and therefore cannot use the device in the way it is designed and promoted. AT&T boasts it is the nations fastest 3G network. They hitched their wagon to a particular feature: speed. They're not selling based on great call quality, low prices or better coverage. AT&T has two things going for it: simultaneous voice and data and very fast download speeds. I think it's a bad public relations move to try to squeeze a few dollars out of a few customers by giving them the speeds of their closest competitor.

AT&T made it totally clear from the first day of the iPhone (when they had an exclusive) that they don't want the iPhone to be used like a laptop. That's why they wouldn't enable tethering for the iPhone. When they finally allowed it, saying they had to upgrade the network first, they only allowed it with a big plan price of $45 for 4GB. (Well, look here! We just found more GB's for you -- at the speeds the nation's fastest network can provide.)

As I've said, I've never gone near the 2GB line. I've paid so far $75 extra for the ability to exceed that amount if circumstances require. I'd be very, very irritated and unhappy if I got into a situation where I needed to use 3 or 4GB and my service became unusable. As it is, I can't download large files on the network.
you are right, speed is a limit, but they did not promise unlimtied speed, just unlimited data. You still have that.
LOL so how would you explain all those anecdotal stories (before the implementation of the tiered data plans) about how some users were getting messages from AT&T about how they were using "too much" data? And no, not all of those anecdotal stories were regarding users who were tethering...

show me exactly where they promised unlimited speed and I will try and figure out what you want.

Not sure if you're gonna be able to figure out what I want since I don't believe I mentioned anything in my post about unlimited speed, and/or where I had argued that AT&T should not throttle unlimited users who are using too much data. IOW--don't bother trying to figure out what I want, because I didn't mention anything about unlimited SPEED in my previous post...which leads me to believe that there was very little sincerity in your post.

Next time, please don't make snide remarks under the guise of falsely implying that I said something that I didn't say at all--it only makes your reply all the more lame.

BadBadLeroyBrown · ‎07-12-2011

The problem here is that AT&T has, in true reactionary fashion, gone way overboard in their response. In an effort to curb people consistently using 10 or more GB month-over-month-over-month, they've seemingly set the bar too low, and are enforcing it in a draconian fashion. Some of these people were undoubtedly tethering without the proper plans, while others were simply streaming Pandora or YouTube over 3G all day, every day, but now everyone has been sent to the principal's office as a result.

The cutoff isn't 2GB. I used almost 2.2GB last month, and I haven't seen any degradation in speed. True, last month was an exceptional month because it was when I turned on iTunes Match, but I also usually didn't come within spitting distance of 2GB. And I haven't heard of anyone being cut off because they only used 384 kilobytes (KB) of data. One person complained of being throttled when he hit 1.5GB of data, but he did so in less than a week, putting him on target for a 6GB month.

When AT&T created the unlimited data plan, there wasn't Pandora on mobile devices. Or YouTube. There also wasn't an iPhone, an HSPA+ network, or LTE in select cities.

Hbalfour wrote:
I think it is so pathetic how At&t has been able to successfully use divide and conquer amongst is customers.

How can you accuse a customer of being abusive??? When I signed up for unlimited data five years ago no one told me that there was a cap on my limit.

And for the record (to the AT&T corporate supporters) I am no "abuser". I don't tether. I rarely stream videos outside of a few videos here and there. I surf the net daily and I do download updates frequently. Yet my speed, after two weeks into the billing cycle went from 5.84mbps to now .3mbps. That's criminal! They are lying so everyone can be forced to go to a tiered data plan and make more money. Especially off of overages.

We must also define the word unlimited:

" un·lim·it·ed/ˌənˈlimitid/Adjective 1. Not limited or restricted in terms of number, quantity, or extent."

"To those saying that AT&T isn’t breeching the “unlimited” nature of the “unlimited data plan” by throttling it’s top users, you are wrong. Throttling is, by definition, a means by which ATT seeks to “limit” the data a user on an unlimited data plan can pull. The intent is to reduce the amount of data being pulled by unlimited data plans – thus the intent is, in fact, to “limit” which is the opposite of “unlimited” which is in breech of unlimited data plan contracts."

Plus we must look at the first initial lie put out. Customers were told that only the top 5% of users would be effected. However when I called AT&T they told me the cap was 2.0 GB. So what is it? 2gbs or the top 5%? Speaking of which how is AT&T able to determine who falls in the 5% when that number is dynamic???

If AT&T did not want it's users using large increments of data they should never have created an unlimited data plan. The word unlimited is highly misleading.

It is wrong to make customers feel as if they are the victims when in fact AT&T should have used it's money to build more towers and satellites to accommodate the incoming demand.

Rather than take accountability for a problem they fostered they have in turn blamed the customer. If a customer has an unlimited data plan fellow customers have no right to tell other customers what they should be doing with their data. None of us were told what was considered "abuse" or a maximum limit.

And all of you in support of this sound stupid. AT&T is the same corporation that gave our government permission to tap our phone lines without our knowledge in exchange for highly lucrative government contracts during the Bush administration. This is about right for AT&T.

They were also voted the worst in customer service for the third year in a row. For some reason I'm not buying AT&T's story about the average customer uses less than 250mb's of data per month. They can lie and charge us anything and that'a something all of us should be worried about....

tonester · ‎07-14-2006

BadBadLeroyBrown wrote:
The cutoff isn't 2GB. I used almost 2.2GB last month, and I haven't seen any degradation in speed. True, last month was an exceptional month because it was when I turned on iTunes Match, but I also usually didn't come within spitting distance of 2GB. And I haven't heard of anyone being cut off because they only used 384 kilobytes (KB) of data. One person complained of being throttled when he hit 1.5GB of data, but he did so in less than a week, putting him on target for a 6GB month.

Hbalfour wrote:
I think it is so pathetic how At&t has been able to successfully use divide and conquer amongst is customers.

How can you accuse a customer of being abusive??? When I signed up for unlimited data five years ago no one told me that there was a cap on my limit.

And for the record (to the AT&T corporate supporters) I am no "abuser". I don't tether. I rarely stream videos outside of a few videos here and there. I surf the net daily and I do download updates frequently. Yet my speed, after two weeks into the billing cycle went from 5.84mbps to now .3mbps. That's criminal! They are lying so everyone can be forced to go to a tiered data plan and make more money. Especially off of overages.

We must also define the word unlimited:

" un·lim·it·ed/ˌənˈlimitid/Adjective 1. Not limited or restricted in terms of number, quantity, or extent."

"To those saying that AT&T isn’t breeching the “unlimited” nature of the “unlimited data plan” by throttling it’s top users, you are wrong. Throttling is, by definition, a means by which ATT seeks to “limit” the data a user on an unlimited data plan can pull. The intent is to reduce the amount of data being pulled by unlimited data plans – thus the intent is, in fact, to “limit” which is the opposite of “unlimited” which is in breech of unlimited data plan contracts."

Plus we must look at the first initial lie put out. Customers were told that only the top 5% of users would be effected. However when I called AT&T they told me the cap was 2.0 GB. So what is it? 2gbs or the top 5%? Speaking of which how is AT&T able to determine who falls in the 5% when that number is dynamic???

If AT&T did not want it's users using large increments of data they should never have created an unlimited data plan. The word unlimited is highly misleading.

It is wrong to make customers feel as if they are the victims when in fact AT&T should have used it's money to build more towers and satellites to accommodate the incoming demand.

Rather than take accountability for a problem they fostered they have in turn blamed the customer. If a customer has an unlimited data plan fellow customers have no right to tell other customers what they should be doing with their data. None of us were told what was considered "abuse" or a maximum limit.

And all of you in support of this sound stupid. AT&T is the same corporation that gave our government permission to tap our phone lines without our knowledge in exchange for highly lucrative government contracts during the Bush administration. This is about right for AT&T.

They were also voted the worst in customer service for the third year in a row. For some reason I'm not buying AT&T's story about the average customer uses less than 250mb's of data per month. They can lie and charge us anything and that'a something all of us should be worried about....

In all fairness--IMHO someone on an unlimited plan shouldn't be throttled until they go past 2.4 GB (2 GB prorated over $30); why should he be throttled after using 1.5 GB in a week simply because that put him on a target to use 6+GB in a month? That person should have been allowed to use another 0.5 - 0.9 GB before throttling kicked in--after all, if $25 gets you up to 2 GB of unthrottled data, why shouldn't $30 get you up to 2.4 GB unthrottled? I'd love for someone to try and argue as to how/why it would be fair for AT&T to throttle someone before his usage actually goes past the 2.4 GB mark, rather than assuming that he will simply based on projections--because that is exactly the premise AT&T used in throttling the 1.5 GB user; he hadn't even hit 2 GB yet and he's already throttled.

Let's say that I managed to use 200 MB in one day (quite possible given the 1.5 GB/week person); would it be fair for AT&T to throttle me the next day, for the remainder of the billing cycle (I'm not saying that AT&T has done exactly this, but this is a plausible scenario since 200 MB/day equates to 1.4 GB/week which is pretty much the scenario that led to the other user getting throttled)...even though I haven't yet used up 500 MB of data in my billing cycle?

archermoo · ‎11-29-2006

tonester wrote:
In all fairness--IMHO someone on an unlimited plan shouldn't be throttled until they go past 2.4 GB (2 GB prorated over $30); why should he be throttled after using 1.5 GB in a week simply because that put him on a target to use 6+GB in a month? That person should have been allowed to use another 0.5 - 0.9 GB before throttling kicked in--after all, if $25 gets you up to 2 GB of unthrottled data, why shouldn't $30 get you up to 2.4 GB unthrottled? I'd love for someone to try and argue as to how/why it would be fair for AT&T to throttle someone before his usage actually goes past the 2.4 GB mark, rather than assuming that he will simply based on projections--because that is exactly the premise AT&T used in throttling the 1.5 GB user; he hadn't even hit 2 GB yet and he's already throttled.

Fairness in your opinion. All AT&T has said about the matter is that accounts in the top 5% of usage in a month will be warned and then they may get throttled the next month if their usage doesn't go down. The person who was throttled after using 1.5GB in a month used 6GB the previous month and was warned. They didn't reduce their warning, and after a week apparantly this was obvious to AT&T, so they followed through. Seems pretty fair to me.

They have never said "You get X amount of data before you get throttled".

Hbalfour · ‎05-22-2008

When you purchased your phone did YOU go over every single line item with the store rep before you signed? I seriously doubt it. Most customers were clueless because they thought unlimited meant exactly that. Unlimited!

And your legal opinions don't make you an authority on contractual law and what can and can't be done to AT&T. [Per Guidelines: Keep it Relevant and Appropriate]. If they were lying to Iphone customers they've been lying to all of us. But I'm sure you think AT&T is impeccable.....

Oh and I stand corrected. My internet speed is .13mbps not .30mbps. My old school dial up was faster.

wingrider01 · ‎05-26-2008

Hbalfour wrote:
When you purchased your phone did YOU go over every single line item with the store rep before you signed? I seriously doubt it. Most customers were clueless because they thought unlimited meant exactly that. Unlimited!

And your legal opinions don't make you an authority on contractual law and what can and can't be done to AT&T. [Per Guidelines: Keep it Relevant and Appropriate]. If they were lying to Iphone customers they've been lying to all of us. But I'm sure you think AT&T is impeccable.....

Oh and I stand corrected. My internet speed is .13mbps not .30mbps. My old school dial up was faster.

As a matter of fact I do read everything and question everything in a binding contract or agreement before I put my signature on it, if I don;t understand it, I have people that work for me that will be able to break it down to laymans terms. I don;t claim to be a expert on contractual law, I hire people that are experts. Why reinvent the wheel?

The fair use policy is a seperate addendeum to the binding agreement, what ever happens it will go up against verizon also becasue they are enforcing the same terms of service now

ShaunMN · ‎03-03-2011

Hi everyone, lets remember to keep it courteous please. Thank you

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multipleposts in a single thread. This will help other users find this information too!!

erik4E · ‎12-16-2011

I received the AT&T data warning text message this morning 12-16-2011. I show 29 days 21 hours of use (new 4S unlimited started then). Phone shows; Sent 351 mb, Received 1.6 GB.

Stock phone, no jail break, normal iTunes aps. I watch no video. No tethering. No iCloud. I do read newspapers online occasionally. Location services are on.

What am I doing wrong? Any ideas?

purplecow827 · ‎06-03-2010

wingrider01 wrote:
As a matter of fact I do read everything and question everything in a binding contract or agreement before I put my signature on it, if I don;t understand it, I have people that work for me that will be able to break it down to laymans terms. I don;t claim to be a expert on contractual law, I hire people that are experts. Why reinvent the wheel?

The fair use policy is a seperate addendeum to the binding agreement, what ever happens it will go up against verizon also becasue they are enforcing the same terms of service now

This is a bait and switch tactic.

You may have a different view on what unlimited data is. People who signed up for unlimited data did not expect AT&T's response at all! Throttling didn't exist when we signed up and it shouldn't exist even now. The contract didn't state anything about restricting bandwidth when I signed up.

wingrider01, why do you have 4,779 posts on here? What do you do with your time? Is monitoring these forums your job? Why are you supporting AT&T so adamently? Do you work for them? Is this some sick and twisted publicity stunt to keep up the image of AT&T?

I'm going to tell you a story and you tell me what you think.

Let's say you go to an all-you-can-eat buffet for dinner. And let's say that the buffet costed you $30 each for each member of your family. When you first sit dow, they give you regular dinner plates and regular tableware to eat with. But after one serving, they take away the regular dinner plates, forks, & spoons and they tell you that dinner is still all-you-can-eat but you have to use toothpicks and small desert plates for the rest of your meal? They tell you, "We not limiting how much you can eat. We just want to make sure that people do not each too fast because we can't cook the food fast enough."

However, let's say that this restaurant also caters to people that doesn't want all-you-can-eat. These people pay $25 for large dinner plates and for each additional large plate, they pay $10.

You ask the owner, "How is it that we can't use large plates for our entire meal?"

And he says, "Did you see the sign we have posted on the wall? It only says that the buffet is all-you-can-eat. It never stated how you will be serviced. And by the way, since we didn't explicitly state the terms, we have the right to change how we see fit."

What do you think about this business practice? Certain terms may not be explicitly stated, however there is common sense of what is right vs. what is wrong.

BadBadLeroyBrown · ‎07-12-2011

Your phone's usage meter really doesn't matter; you need to know what your billing cycle dates are, and what usage AT&T is documenting in both current and prior periods. You can find all that information in your online account management. For example, my AT&T billing cycle runs from the 22nd to the 21st, so my usage meters get reset on the 22nd. Over the last 6 months, I've used between .8GB & 2.1GB in data, although my usage has picked up a bit since I got the 4S (1.5GB & 2.1GB).

erik4E wrote:
I received the AT&T data warning text message this morning 12-16-2011. I show 29 days 21 hours of use (new 4S unlimited started then). Phone shows; Sent 351 mb, Received 1.6 GB.

Stock phone, no jail break, normal iTunes aps. I watch no video. No tethering. No iCloud. I do read newspapers online occasionally. Location services are on.

What am I doing wrong? Any ideas?

BadBadLeroyBrown · ‎07-12-2011

Do you understand what "bait & switch" really means? AT&T has never had a truly "unlimited" plan, much to the chagrin of outraged posters over the years. They always governed their plan terms & conditions pretty tightly, although in the past they lacked the technology to crack down on the truly egregious offenders (the illegal tetherers and such).

Your story is meaningless. Even buffets can set reasonable limits on what and how people eat (i.e., the guy who comes in to eat nothing but king crab legs), and they WILL toss you out if you they feel you're abusing their product.

Neither wingrider01 nor I work for AT&T.

purplecow827 wrote:

This is a bait and switch tactic.

You may have a different view on what unlimited data is. People who signed up for unlimited data did not expect AT&T's response at all! Throttling didn't exist when we signed up and it shouldn't exist even now. The contract didn't state anything about restricting bandwidth when I signed up.

wingrider01, why do you have 4,779 posts on here? What do you do with your time? Is monitoring these forums your job? Why are you supporting AT&T so adamently? Do you work for them? Is this some sick and twisted publicity stunt to keep up the image of AT&T?

I'm going to tell you a story and you tell me what you think.

Let's say you go to an all-you-can-eat buffet for dinner. And let's say that the buffet costed you $30 each for each member of your family. When you first sit dow, they give you regular dinner plates and regular tableware to eat with. But after one serving, they take away the regular dinner plates, forks, & spoons and they tell you that dinner is still all-you-can-eat but you have to use toothpicks and small desert plates for the rest of your meal? They tell you, "We not limiting how much you can eat. We just want to make sure that people do not each too fast because we can't cook the food fast enough."

However, let's say that this restaurant also caters to people that doesn't want all-you-can-eat. These people pay $25 for large dinner plates and for each additional large plate, they pay $10.

You ask the owner, "How is it that we can't use large plates for our entire meal?"

And he says, "Did you see the sign we have posted on the wall? It only says that the buffet is all-you-can-eat. It never stated how you will be serviced. And by the way, since we didn't explicitly state the terms, we have the right to change how we see fit."

What do you think about this business practice? Certain terms may not be explicitly stated, however there is common sense of what is right vs. what is wrong.

wingrider01 · ‎05-26-2008

purplecow827 wrote:

wingrider01 wrote:

As a matter of fact I do read everything and question everything in a binding contract or agreement before I put my signature on it, if I don;t understand it, I have people that work for me that will be able to break it down to laymans terms. I don;t claim to be a expert on contractual law, I hire people that are experts. Why reinvent the wheel?

The fair use policy is a seperate addendeum to the binding agreement, what ever happens it will go up against verizon also becasue they are enforcing the same terms of service now

This is a bait and switch tactic.

You may have a different view on what unlimited data is. People who signed up for unlimited data did not expect AT&T's response at all! Throttling didn't exist when we signed up and it shouldn't exist even now. The contract didn't state anything about restricting bandwidth when I signed up.

wingrider01, why do you have 4,779 posts on here? What do you do with your time? Is monitoring these forums your job? Why are you supporting AT&T so adamently? Do you work for them? Is this some sick and twisted publicity stunt to keep up the image of AT&T?

I'm going to tell you a story and you tell me what you think.

Let's say you go to an all-you-can-eat buffet for dinner. And let's say that the buffet costed you $30 each for each member of your family. When you first sit dow, they give you regular dinner plates and regular tableware to eat with. But after one serving, they take away the regular dinner plates, forks, & spoons and they tell you that dinner is still all-you-can-eat but you have to use toothpicks and small desert plates for the rest of your meal? They tell you, "We not limiting how much you can eat. We just want to make sure that people do not each too fast because we can't cook the food fast enough."

However, let's say that this restaurant also caters to people that doesn't want all-you-can-eat. These people pay $25 for large dinner plates and for each additional large plate, they pay $10.

You ask the owner, "How is it that we can't use large plates for our entire meal?"

And he says, "Did you see the sign we have posted on the wall? It only says that the buffet is all-you-can-eat. It never stated how you will be serviced. And by the way, since we didn't explicitly state the terms, we have the right to change how we see fit."

What do you think about this business practice? Certain terms may not be explicitly stated, however there is common sense of what is right vs. what is wrong.

What do I do with my time - run a very successfuly business that allows me to do what I want, when I want and how I want, not to mention collecting my Shelby Mustangs. I take a holiday during between October and mid January. You might also notice that I joined a few years before you did and I have business contracts with top 3 major domestic carriers so I follow and respond on all ofthe forums extensively, I am sure that you probable have a few thousand posts on social sites for yourself.

It really does not matter if about the person signing up exepected or did not expect it, the fair use policy was in effect - att and verizon now have decided it is time to to enforce the policy, the agreement was in place and you authorized it when you put either an electronic signature or a physical signature on the agreement.

the carrier is not charging you for any additional data, they are not taking any additional data away from you, they are excersiing their right to determine what the bandwidth deleiver to you will be if they determine it is violating the fair use policy that the end user agreed to, as far as the business what I think about the business practice that you speculate on - is documented and visibly available if the customer decides that it is worth their time to read it amd make their decisiom, if they don;t read it, well then deal with it.

telistar · ‎01-03-2007

I got throttled after hitting just over 2GB too and my current speeds for the past few days have been

Download: 0.02Mbps

Upload: around 0.10 Mbps

With these speeds web pages take too long to load and often times images will time out when loading. I'd be upset if I was paying $30 for unlimited but I'm {word filter evasion} since I'm paying $45 for unlimited with Exchange support... at these speeds you're essentially capping unlimited data and making the phone useless.

nas33 · ‎12-10-2011

Yes thats true if u capping unlimited data yes the unlimited data is useless if their throttles or slow downs speeds u can't even watch tv youtube and slow down when u download or uploading things.If u want unlimited data with out slow downs speeds and don't want to be cap than come to Sprint.Im with Sprint and i like my Service with Sprint and don't have to worry about data caps or throttle at all.The question is why limited the Iphone with 2GB of data?With Sprint you can have unlimited data for the Iphone.

tonester · ‎07-14-2006

BadBadLeroyBrown wrote:
Do you understand what "bait & switch" really means? AT&T has never had a truly "unlimited" plan, much to the chagrin of outraged posters over the years. They always governed their plan terms & conditions pretty tightly, although in the past they lacked the technology to crack down on the truly egregious offenders (the illegal tetherers and such).

Your story is meaningless. Even buffets can set reasonable limits on what and how people eat (i.e., the guy who comes in to eat nothing but king crab legs), and they WILL toss you out if you they feel you're abusing their product.

Neither wingrider01 nor I work for AT&T.

purplecow827 wrote:

This is a bait and switch tactic.

You may have a different view on what unlimited data is. People who signed up for unlimited data did not expect AT&T's response at all! Throttling didn't exist when we signed up and it shouldn't exist even now. The contract didn't state anything about restricting bandwidth when I signed up.

wingrider01, why do you have 4,779 posts on here? What do you do with your time? Is monitoring these forums your job? Why are you supporting AT&T so adamently? Do you work for them? Is this some sick and twisted publicity stunt to keep up the image of AT&T?

I'm going to tell you a story and you tell me what you think.

Let's say you go to an all-you-can-eat buffet for dinner. And let's say that the buffet costed you $30 each for each member of your family. When you first sit dow, they give you regular dinner plates and regular tableware to eat with. But after one serving, they take away the regular dinner plates, forks, & spoons and they tell you that dinner is still all-you-can-eat but you have to use toothpicks and small desert plates for the rest of your meal? They tell you, "We not limiting how much you can eat. We just want to make sure that people do not each too fast because we can't cook the food fast enough."

However, let's say that this restaurant also caters to people that doesn't want all-you-can-eat. These people pay $25 for large dinner plates and for each additional large plate, they pay $10.

You ask the owner, "How is it that we can't use large plates for our entire meal?"

And he says, "Did you see the sign we have posted on the wall? It only says that the buffet is all-you-can-eat. It never stated how you will be serviced. And by the way, since we didn't explicitly state the terms, we have the right to change how we see fit."

What do you think about this business practice? Certain terms may not be explicitly stated, however there is common sense of what is right vs. what is wrong.

Wow, even the AT&T pundits in this forum apparently aren't consistent when it comes to the unlimited data plan--you have one guy here offering that the unlimited plan was never truly "unlimited"...then you have another guy stating (I read it in a different thread in this forum) that the unlimited plan is indeed "unlimited" but that it didn't guarantee anything as to speed--thus clearly insinuating that unlimited data really means just that--UNLIMITED DATA.

Now let's not argue over semantics by saying that it is impossible for anyone to use "unlimited" data since there eventually comes a point where you can consume only so much data within a given month/billing cycle, based on the rate of data flow--to me, I interpret the unlimited plan as meaning that I should be allowed to use as much data as I want to without being capped as to how much data I can consume in any given billing cycle, throttle or no throttle. If someone wants to argue that even that would not be considered as truly "unlimited", then please explain to me as to what does "unlimited" mean, in that regard?

wingrider01 · ‎05-26-2008

tonester wrote:

BadBadLeroyBrown wrote:

Do you understand what "bait & switch" really means? AT&T has never had a truly "unlimited" plan, much to the chagrin of outraged posters over the years. They always governed their plan terms & conditions pretty tightly, although in the past they lacked the technology to crack down on the truly egregious offenders (the illegal tetherers and such).

Your story is meaningless. Even buffets can set reasonable limits on what and how people eat (i.e., the guy who comes in to eat nothing but king crab legs), and they WILL toss you out if you they feel you're abusing their product.

Neither wingrider01 nor I work for AT&T.

purplecow827 wrote:

This is a bait and switch tactic.

You may have a different view on what unlimited data is. People who signed up for unlimited data did not expect AT&T's response at all! Throttling didn't exist when we signed up and it shouldn't exist even now. The contract didn't state anything about restricting bandwidth when I signed up.

wingrider01, why do you have 4,779 posts on here? What do you do with your time? Is monitoring these forums your job? Why are you supporting AT&T so adamently? Do you work for them? Is this some sick and twisted publicity stunt to keep up the image of AT&T?

I'm going to tell you a story and you tell me what you think.

Let's say you go to an all-you-can-eat buffet for dinner. And let's say that the buffet costed you $30 each for each member of your family. When you first sit dow, they give you regular dinner plates and regular tableware to eat with. But after one serving, they take away the regular dinner plates, forks, & spoons and they tell you that dinner is still all-you-can-eat but you have to use toothpicks and small desert plates for the rest of your meal? They tell you, "We not limiting how much you can eat. We just want to make sure that people do not each too fast because we can't cook the food fast enough."

However, let's say that this restaurant also caters to people that doesn't want all-you-can-eat. These people pay $25 for large dinner plates and for each additional large plate, they pay $10.

You ask the owner, "How is it that we can't use large plates for our entire meal?"

And he says, "Did you see the sign we have posted on the wall? It only says that the buffet is all-you-can-eat. It never stated how you will be serviced. And by the way, since we didn't explicitly state the terms, we have the right to change how we see fit."

What do you think about this business practice? Certain terms may not be explicitly stated, however there is common sense of what is right vs. what is wrong.

.

Wow, even the AT&T pundits in this forum apparently aren't consistent when it comes to the unlimited data plan--you have one guy here offering that the unlimited plan was never truly "unlimited"...then you have another guy stating (I read it in a different thread in this forum) that the unlimited plan is indeed "unlimited" but that it didn't guarantee anything as to speed--thus clearly insinuating that unlimited data really means just that--UNLIMITED DATA.

Now let's not argue over semantics by saying that it is impossible for anyone to use "unlimited" data since there eventually comes a point where you can consume only so much data within a given month/billing cycle, based on the rate of data flow--to me, I interpret the unlimited plan as meaning that I should be allowed to use as much data as I want to without being capped as to how much data I can consume in any given billing cycle, throttle or no throttle. If someone wants to argue that even that would not be considered as truly "unlimited", then please explain to me as to what does "unlimited" mean, in that regard?

It is normally called an addendeum - aka better know as the fair use policy that sets the restrictions

Do you really think that the carriers would start imposing restrictions that where not already there and not already reviewed from every angle in existance by their teams of knowledgable professionals that spent years going to school and working in their profession to show that they are well within contrsctural terms? Suspect the polciy makers don;t eveen breath without consulting them. This is the first thing that any business does before they make a change.

Seems like it is time to sunset this grandfathered plan just like they did the no data plan required for smartphone excemption and get rid of it completely

stufried · ‎09-18-2005

I disagree about sunsetting unless they are prepared to rebate purchase prices and cancellation fees. I renewed until 2013 and had them note up my file that I could keep my plan and I was off contracting and really didn't want to upgrade from a 3gs to a 4. At what point does my detrimental reliance come into this? They should be required to give us advance notice that they don't intend to renew a certain provision when our contracts are up so we can plan our exit strategies.

We have no bargaining power in these contracts. I can't call ATT up, schedule an appointment with their counsel, and negotiate my family plan. I think this is a reason that arbiters should hold them to good faith and fair dealing. The US Supreme Court stole one of best protections when it ruled that ATT could ethically waive our right to file a class action suit against them when we clicked through their contract. This is all irrelevant, I doubt that anyone in ATT who really matters is paying the slightest attention to the rants and raves going on with this forum.