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Phonedog review of actual AT&T Samsung Galaxy Note 2 (Nov, 5, 2012)
When will AT&T Samsung Galaxy Note 2 recieve the MultiView firmware update?
Other USA carriers have either already released this important update (Sprint) - or will ship with the MutliView Update preloaded (Verizon)
"Are you guys trying to do this over wi-fi I would suggest doing it with it being turned off and using the network. I tried over wi-fi and it didn't work, I set my date a ahead and turned it off and used LTE and it found it right away"
No method in the now 11 pages of this forum thread have worked... they're all a bust. Supervisor who was clueless finally came back to say that it was rolling out in batches and that I'd get a text message when the update was available for me. I have zero confidence in her answer although she thanked me for educating her on the whole subject.
I've been unable to connect to my home wifi since i did the update yesterday. I get an error message that the wifi network signal is too weak. Everything was fine before the update. all my other devices are connected with no problems. battery pull worked for a few minutes then i got disconnected from wifi again. At&t tech support couldnt help. Any ideas?
I don't have your exact device so I'm not sure if this option is there, but you can check to see if this will help. Go to your Settings>Wi-fi and press the menu key. Select Advanced, then see if you have the option "Avoid poor connections". If you have this menu option and it is checked, uncheck it to see if this helps to maintain your Wi-Fi connection.
If somebody gets is update done in NJ or NYC, please let me know...I am trying to figure out if this update is only available only for fewstates. I am in Central NJ and have not receviced it yet. Thanks.
Phoenix, Arizona here. Still no update.
I was initially concerned that this was because of my semi-unique situation...
I bought my phone at full retail from AT&T and immediately called support to have it unlocked to be used on T-Mobiles much cheaper prepaid plan. I wanted the AT&T model tho so that I would have no issues with LTE connectivity or any fusses from them down the road should I return to AT&T. Both AT&T and T-Mobile directed me to use Samsung Kies to update to download any potential updates. This did not work for me. Like previous posters Samsung Kies told me that 4.1.1 was the latest version available for my device. I have been fiddeling with previously mentioned clock trick to no avail. I will continue checking daily.
Please do! The more people that get ticked off about this the better. Let them know you're frustrated with the issue. I feel like they are aware of the issue but have put it on the backburner, probably until after New Years. They probably don't think its a big enough to deal to be a priority.
No update yet in Chicago, IL. I've been trying over LTE and Wifi once every 24 hours since the initial release. Does anyone else from IL have it yet?
I can confirm that i have received the update.
It was a 178MB file OTA download WiFi only. And multiview is up and running without any issues. I am in Philadelphia area. So hopefully its getting pushed out more and more now.
Whoever is relying on an AT&T customer rep to know anything about an android 4.1.2 multi-view update for one specific Note 2 phone is going to be grosly disappointed. These are barely trained $10 per hour call center employees who probably get zero information on things such as this.
Maybe this post below helps to answer the 'how does AT&T roll this out' question.
Also, if you are one of those who have to wait xxx days since trying to trick the ATT update app...I'd suggest going to the AT&T store or calling a store first to see if they can manually update it/fix the timer situation for you.
Anyway, this is a reply I had to someone who posted what they heard from AT&T (on AC Forums):
Right. This is what many of us figured long ago, when the complaints started to roll-in.
But, interesting that you found out that it was by serial number...as opposed to region/location or some other method. I guess that is one way to do it. I got my update the first time I tried on the first day.
Serial starts with R21CA5xxxxx
I just got the update for mywife's galaxy note 2. But I noticed that the premium suite is no longer installed. Anyone experienced this issue after the update? Thank you.
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