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The Samsung Galaxy S24
tonez813's profile

Contributor

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1 Message

Tuesday, September 30th, 2014 4:37 AM

LG G3 broken

I dropped my LG G3 and the screen cracked. It does not respond to touch anymore at all. I believe that has to do with the digitizer being broken. Is there any way that AT&T could only fix that part of the phone, instead of sending a replacement? Because i have very important information in this phone and i dont want to lose it. If not, is there any place i can go to tjat can fix this?

ACE - Expert

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23.9K Messages

10 years ago

ATT does not repair the devices all they can do is send you a replacment.  You may want to contact LG and see how much a screen repair is.  

Professor

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3K Messages

10 years ago

See if there are any repair shops in your area.  Shops that will fix this sort of thing are pretty common.  Use Yelp, Google reviews, etc. to try to get some intel, as repair shops are not all equal.  Some will do some shoddy work.  While others can probably fix the screen for less than the manufacturer.  Although, I'd definitely check what LGwill charge, as previously recommended.

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