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At&t has the jellybean update for the GS3 via Samsung Kies, I'm have no luck downloading it to my phone Samsung support syas try another computer would if I had one, will a AT&T store download it for me and put on my phone?
Kies just opens up to a blank screen just the circular download icon spinning, went theu several sernerios with them and nothing but blank screen, cant even get USB to come on phone when I plug it in
Check this thread it worked for me, also try to reinstall the samsung drivers first then follow the link below.
Good luck, I took me a couple of time for my PC to get going, I don't know if the samsung driver gets corrupt, but after the second reinstall the USB work ok.....
A warranty device center told me today they would update the phone. They suggested I wait two weeks for all of the bugs to be worked out. I'm confused why AT&T would not offer an OTA update?
I assume you have kies installed on your computer? if so and everything is up to date try this.. RIGHT CLICK KIES, THEN RUN AS ADMIN,,
that should possibly work! java and drivers should be updated! hope that works for you!
i had same problem
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