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Posted Jul 16, 2012
11:04:46 AM
Can we please have Google Wallet functionality?

i have a Galaxy SII Skyrocket. I upgraded to ICS recently, but Google Wallet will still not work because there is no secure element on my phone. I dont quite know how all this works but it seems this is now a problem only my carrier can resolve. I would really like to add something to my SD card or get a new SIM card that has a secure element so i can use this app. if this is something ATT will not ever do, i suppose i can wait until my contract expires and switch to Sprint. Does anyone know what ATT has planned for this?

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Oct 3, 2012 6:37:16 PM
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I bought my GS3, (with amazing customer service) leaving iPhone not even thinking that certain GOOGLE services would be blocked on an Android phone. I don't claim to understand why Google Wallet isn't allowed; I'm simply saying, it's a service offered, I own a phone with the technology, and AT&T isn't allowing me to use something I want.

Re: Can we please have Google Wallet functionality?

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Oct 29, 2012 10:34:53 AM
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Mentor

Add me to the list!!  Note 2 please!!

Re: Can we please have Google Wallet functionality?

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Oct 29, 2012 8:14:03 PM
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Scholar

The Note 2 and S3 CAN Support Google Wallet but AT&T, like Verizon want to create their own standard which competes with Google Wallet and is potentially a huge profit center.  Basically, they do not want to give up a piece of the pie.  I completely understand this but it is at the customer expense.  Please do not lock us into a technology or we will leave - rather make it great and give us choices.  I beleive that if enoguh people voice their concerns on this issue, we will be herd.

Re: Can we please have Google Wallet functionality?

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Nov 4, 2012 8:49:05 AM
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Contributor

AGREE!

Re: Can we please have Google Wallet functionality?

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Nov 4, 2012 6:12:25 PM
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If you want to show your customers that it is as much about making them happy as meeting a bottom line you need to enable NFC purchasing.  I am giving serious thought to getting a new Nexus 4 for this kind of capability.

Re: Can we please have Google Wallet functionality?

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Dec 21, 2012 2:18:59 PM
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Voyager

I would also like to have Google Wallet, on my Samsung Galaxy SIII

Re: Can we please have Google Wallet functionality?

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Dec 30, 2012 11:00:34 AM
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Tutor
Yes ! Att stop being a bully and locking us from technology! Unlock google wallet and get your customer experience numbers up ! Because right now they are low

Re: Can we please have Google Wallet functionality?

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Jan 2, 2013 2:44:24 PM
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Tutor

Add my voice to the chorus:  This is rediculous. The phone has the capability, and a lot of us get Android phones to streamline Google functions, like Google Voice. That we can't use Google Wallet is just plain silly. I emailed Google about this, and they referenced this help article, which lists supported phones:

http://support.google.com/wallet/bin/answer.py?hl=en&answer=1347934

There's not an AT&T phone among them!!! The hardware is no different. Google might want to make a option that would generate a UPC or QR code that can be scanned, like the Starbuck's app does, in order to get around AT&T's block-headed blocking of functionality.  Maybe AT&T is trying to create an exclusive market for a similar AT&T-owned credit service, but it defeats the point of centralizing functions with a smart phone. (Hey, AT&T: Ask Sony how well that business plan worked for them with the Beta!)

 

 

Re: Can we please have Google Wallet functionality?

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Feb 17, 2013 12:13:22 PM
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Contributor

I need google wallet too. I upgraded from Motorola Atrix and was shocked to discover that I can no longer use Google wallet. I have to believe that somebody from AT&T reads these forums and they would take an action. This is such a simple issue for them to fix.

Re: Can we please have Google Wallet functionality?

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Feb 17, 2013 3:41:57 PM
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Scholar
Just get a nexus and stop complaining. Att is going to support their own wallet version over goggle wallet

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Mar 9, 2013 4:11:47 AM
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Scholar

I'll chime in here for the One X community... We would like Google Wallet functionality since Isis is not an option for most of us.

Re: Can we please have Google Wallet functionality?

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Mar 9, 2013 11:14:12 AM
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Tutor
You know you can try the AT&T iPhone or the AT&T windows phone both are a penny or maybe .99 cents if you have a two years contract and already have an AT&T contract with those savings for yourself. I want to try the wallet btw I've just seen it yesterday and didn't know they had one. Nonetheless I did ask them earlier this week did the have a Wallet so I can put money in it and have something there for my bills and purchases. So the advertisements out now on the ATT.NET website showing it as updated as brand new. I login with my email account by ATT also my hme phone account and my uverse internet wireless gateway account.

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Mar 27, 2013 11:22:47 PM
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Explorer
Me too wanna be able use a smart phone like it should be.. Htc one x

Re: Can we please have Google Wallet functionality?

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May 3, 2013 7:11:36 AM
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Scholar

AT&T... Anyone... Where are we with Google Wallet and the HTC One X? Any news?

Re: Can we please have Google Wallet functionality?

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May 4, 2013 2:06:12 PM
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Tutor

The ability to use Google Wallet was one of the things I was looking forward to when switching from the iPhone to Android ... was very disappointed when I got me HTC One home, went to the Play Store and found that Wallet was not supported on my device.

 

Kind of makes having an NFC chip in your phone a bit less useful, and yes, I know there are plenty of other uses for NFC besides making payments with your phone. It would still be nice to have the option though.

 

C'mon AT&T give your users who are paying good money every month for your service the ability to fully utilize their phones and let us have access to Google Wallet.

Re: Can we please have Google Wallet functionality?

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May 20, 2013 7:52:21 PM
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Voyager

Wow it's been almost a year and still att hasn't said anything about this. I mean I don't even have a credit card myself, im just a kid, but just noticing how bad att treats there customers really makes me want to just get a nexus with nothing restricting me. I mean i bought the phone and now att thinks they can own it. I really wanted to ask if rooting the phone would do anything. I have an HTC One X and i am probably going to root it if it frees this up. I mean honestly att what the heck? You load us up with a waste of bloatware and then monopolize us with only one this so called ISIS that is probably going to cost a subscription fee to use. 

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Jul 9, 2013 4:40:27 AM
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Dear AT&T

I am a Galaxy Note owner that is on your network, so I am a paying customer. Please note that I am aware that you are purposefully blocking google wallet on my device, that there is no technological reason why it should not work. Please note further that this is annoying me and that whenever I get asked by friends why google wallet does not work, I point out that it is your doing.
 
In my eyes, it just make you look silly and you will understand that I will not use a competing payment system that you want to establish, out of sheer spite, of not being forced to do what I don't want as a customer.

I also will not be switching to the Galaxy Note 2, because the Note 1 and 2 are identical in terms of fully functional NFC functionality.

This all reflects very badly on your reputation and image and it is one step more to consider switching to a competitor. This is not a way to treat a customer and your attempts to limit my choices insult my intelligence.

Re: Can we please have Google Wallet functionality?

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Jul 10, 2013 5:57:07 AM
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The device list is growing...please add this service.

Wallet Eligible Devices

 

Phones

  • HTC One® on Sprint
  • HTC EVO 4G LTE on Sprint
  • LG Viper 4G LTE on Sprint and Zact Mobile
  • LG Optimus Elite on Sprint, Virgin Mobile and Zact Mobile
  • LG Nexus 4 GSM/HSPA+ (available for purchase on Google Play)
  • Samsung Galaxy Note® II on Sprint and US Cellular
  • Samsung Galaxy S4 on Sprint and US Cellular (available for purchase on Google Play)
  • Samsung Nexus S 4G on Sprint
  • Samsung Galaxy Nexus on Sprint
  • Samsung Galaxy Nexus GSM/HSPA+
  • Samsung Galaxy Victory 4G LTE on Sprint and Virgin Mobile
  • Samsung Galaxy SIII on Sprint, MetroPCS, US Cellular, Virgin Mobile and Boost Mobile
  • Samsung Galaxy Axiom on US Cellular

 

Tablets

  • Asus Nexus 7 (available for purchase on Google Play)
  • Samsung Nexus 10 (available for purchase on Google Play)

Re: Can we please have Google Wallet functionality?

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Jul 27, 2013 7:55:07 AM
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I purchased a Galaxy S4 instead of a iPhone and was really looking forward to using Google Wallet only to have Google Wallet tell me "that it is not yet available" for my device.

 

This anti-competive practice cannot stand.

 

I'm asking my Congressional Representatives for assistance and suggest you do the same.

Re: Can we please have Google Wallet functionality?

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Jul 27, 2013 8:47:29 AM
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Expert

rwatson22 wrote:

I purchased a Galaxy S4 instead of a iPhone and was really looking forward to using Google Wallet only to have Google Wallet tell me "that it is not yet available" for my device.

 

This anti-competive practice cannot stand.

 

I'm asking my Congressional Representatives for assistance and suggest you do the same.


who exactly is telling this?

Per googles support site, neither verizon, T-mobile nor att support it

 

https://support.google.com/wallet/answer/1347934?hl=en

 

In fact the number of carriers that support goggle wallet is under 5

 

  • HTC One® on Sprint
  • HTC EVO 4G LTE on Sprint
  • LG Viper 4G LTE on Sprint and Zact Mobile
  • LG Optimus Elite on Sprint, Virgin Mobile and Zact Mobile
  • LG Nexus 4 GSM/HSPA+ on Google Play
  • Samsung Galaxy Note® II on Sprint and US Cellular
  • Samsung Galaxy S4 on Sprint, US Cellular, and Google Play
  • Samsung Nexus S 4G on Sprint
  • Samsung Galaxy Nexus on Sprint
  • Samsung Galaxy Nexus GSM/HSPA+
  • Samsung Galaxy Victory 4G LTE on Sprint and Virgin Mobile
  • Samsung Galaxy SIII on Sprint, MetroPCS, US Cellular, Virgin Mobile and Boost Mobile
  • Samsung Galaxy Axiom on US Cellular

 

Not much of a leg to stand on for your complaint.

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Jul 28, 2013 4:29:41 PM
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ACE - Professor

It could be anti-competitive because the same three carriers that don't support Google Wallet coincidentally support ISIS, a competing service.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can we please have Google Wallet functionality?

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Nov 16, 2013 1:35:50 PM
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Yeah, I'm pretty disappointed with how crap like this is disabled just because of the carrier. My contract's running up in a few months, and I'm switching to someone who WILL let me use Google Wallet.

Re: Can we please have Google Wallet functionality?

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Nov 20, 2013 9:48:36 AM
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I'm fed up with nonsense like this--release the app for crying out loud!  I'm in the ranks of those who'll NEVER use the AT&T solution because of things like this.  In case they missed the memo, limiting consumer choice isn't a great strategy for boosting loyalty or attracting customers.  This is yet another example of how large corporations get to play the role of monopolist and how antithetical that is to the interests of the consumer. 

 

Get with the program AT&T.  Release Google Wallet.

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