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Visitor

Posts: 1

Registered: ‎12-25-2011

Upgraded phone, all works except for internet

[ Edited ]

‎12-25-2011 09:31:09 AM - edited ‎12-25-2011 09:39:56 AM

I got a Samsung Galaxy S II Skyrocket last night to replace my iPhone 3G. From the intructions that I found, I put in the battery, a memory card and the sim card from my iPhone and then let the phone fully charge before turning it on. From that moment to now everything has worked just fine except I have yet to get an internet connection unless I'm on wifi. My family is on the old unlimited data plan so I don't know what the problem is unless I activated it wrong? Thanks for the help!

Employee

Posts: 2,376

Registered: ‎10-27-2010

My Device: Samsung Galaxy S II Skyrocket

Re: Upgraded phone, all works except for internet

‎12-25-2011 12:39:41 PM

You need to switch from an iPhone data plan to a LTE data plan

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

Warrior

Posts: 618

Registered: ‎10-22-2010

My Device: DROID BIONIC

Re: Upgraded phone, all works except for internet

‎12-25-2011 12:48:35 PM

JFizDaWiz wrote:
You need to switch from an iPhone data plan to a LTE data plan

This. Contact customer care on a different phone at 1-800-331-0500

Employee

Posts: 2,376

Registered: ‎10-27-2010

My Device: Samsung Galaxy S II Skyrocket

Re: Upgraded phone, all works except for internet

‎12-25-2011 03:44:01 PM

Or on att.com

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

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