10-07-2012 06:43:59 AM
I have had an HTC Inspire 4g since April of 2011 and have not really had any problems. Last night, however, my text messaging system has completely messed up. When I click on the Messages icon and click on a specific contact to open our conversation thread, it doesn't show any messages. All it does is show Loading with a spinning arrow and never does anything. I've let it sit there until my phone goes black, I've backed out and came back in, I've restarted the phone, I've shut it down overnight and turned it back on. All of this was in vain. Is there any solution to this problem?
10-07-2012 12:27:28 PM
When Messages are running, my Android Assistant app shows the user CPU running at nearly 99%. When I kill Messages, that number drops significantly.
It loads some texts from certain people, but not others, including an important thread.
I really, really hope someone can help, or provide answers.
10-17-2012 02:26:57 PM
Odd, I'm having the identical problem and tried the identical things to rectify it with no success. I wondered if a new battery might help but it seemed counter intuitive since everything else seems to be working! Has anyone checked with AT&T?
10-17-2012 08:45:08 PM
10-18-2012 07:11:30 AM
Backup your personal data, and do a factory reset. Updates can often result in some random bugs due to the apps, data, etc. that was on the phone before. The bugs often clear up if you do a factory reset.
10-18-2012 08:37:45 PM
10-19-2012 08:51:14 AM - edited 10-19-2012 08:52:42 AM
I'm embarassed to say that I don't know how to perform the factory reset...can you explain further, please?
No need to be embarassed.
Go to Settings>Storage, and you should see an option to perform a factory data reset. Might be slightly different, as I am on an HTC One X, not an Inspire. But should be same or similar.
All user data will be deleted. Gmail and contacts synched to Gmail are already backed up on the cloud (and will automatically restore after you reset). But you will lose other email, texts (you can use apps like SMS Backup+), application data (like game saves), contacts not synched to Gmail, etc.
Doesn't always work, but many times it will clear up random bugs. Its one of the first things they will tell you to do, if you contact AT&T or HTC.