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Teacher

Posts: 14

Registered: ‎11-21-2011

Rewards

‎02-07-2012 08:06:41 AM

Back in November 2011 when we acquired uVerse, the salesman (yes I know his lips moved), indicated that my wifes wireless account (with iphone and data plan) would send us a $100 reward for switching. We have received our reward card from the AT&T uVerse side.

Is there a way to determine if in fact the salesman was "mistaken", either by e-mail or web link? Or to make sure we are registered for that reward? Check on your reward status does not show that we have any reward pending.

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: Rewards

‎02-14-2012 07:42:36 AM

I'm aware of the reward card for U-Verse but not for wireless. It sounds like there was a miscommunication on the salesman's part there.

If you happen to remember his name, I can certainly look into it for you.

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