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Visitor

Posts: 12

Registered: ‎11-15-2011

My Device: Galaxy S2

Lock/unlock button hangs up calls

‎01-04-2012 08:19:32 AM

I often use my phone for teleconferences. It is very common for the screen to blank during the call to save power. However, when I press the lock/unlock button to get to the password screen and open the phone, it hangs up the call. The screen is unresponsive to swipes, and I cannot seem to get the phone open. I think this is new with the update (2.3.6), but am not entirely sure.

Has anyone else seen this problem? Is there a workaround?

Thanks,

Joe

Visitor

Posts: 12

Registered: ‎11-15-2011

My Device: Galaxy S2

Re: Lock/unlock button hangs up calls - Solution found!

‎01-04-2012 08:27:02 AM

Oops! I found the solution. There is a setting in the "Call" menu under "answering/ending" for "power key ends calls".

Not sure how it got set, but it's nice to have it fixed.

Joe

ACE - Professor

Posts: 6,088

Kudos: 198

Solutions: 133

Registered: ‎12-11-2009

My Device:  iPhone 4, Samsung Captivate

Re: Lock/unlock button hangs up calls - Solution found!

‎01-04-2012 04:03:25 PM

Yup, good job for paying attention and doing the work. You're not the only person that's had this problem with their Samsung Android smartphone.

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