08-16-2011 09:25:35 AM
My son updated his HTC Inspire to the new 2.3 but now on his home page the weather symbols do not show under the clock as they always did before. It gives him a message about unable to retrieve data and once he hits refresh then it works. This did not happen before the update so I'm thinking it must be something with that. Any suggestions to fix this?
08-16-2011 05:12:03 PM - edited 08-16-2011 05:14:33 PM
Tap on the weather under the clock, then menu, then settings... Make sure all of the correct options are set for auto update and the time you want the updates to happen (1hr, 2 hrs and so on). Then tap out using the back arrow from the weather window and see if that dose it. If not, just do a restart and see if that works.
08-16-2011 08:13:47 PM
Thank you for responding.....a restart did not resolve the issue. When he taps on setting the only option he has access to is Update when Opening (which is checked).....the other options that allow you to set for auto update are grayed out and will not allow you to select.
08-16-2011 08:21:30 PM
08-16-2011 08:24:08 PM - edited 08-16-2011 08:27:02 PM
Oops, another check... Go to settings on the main screen, then to "accounts & sync", and make sure sync is set for "weather".
08-17-2011 02:07:17 PM
08-18-2011 08:50:17 AM
Before doing that (factory reset) I would give a soft reset (removes everything from memory, but doesn't remove personal info and apps) a try 1st... Remove the battery while the phone is still powered on, wait 10 secs, then install battery and power the phone back on.