11-21-2011 10:24:37 AM
Since it appears that if the Atrix 4G gets ICS it will likely happen for AT&T first, is there any word on this happening and if it isn't going to happen, then why not? If it is, then when? If there is no answer yet, then when can we expect one?
Yes, I'm aware of their updates page, which is currently showing some Atrix 4G end users still stuck on Froyo, and I'm also aware of the 10 page discussion on Motorola's support forums taking place in which the forum mods repeatedly give no definitive answer. Simply just looking at places like Motorola's facebook page or their support forums will clearly show there is clearly a demand for ICS on the Atrix 4G and that it is more than just a passing interest. What puzzles me is a post that I ran across on Motorola's Facebook page that claims that the word from a supervisor at AT&T is that there is a hardware incompatibility and that because of that, no ICS for the Atrix 4G.
Of course that sounds like a logical reason. However, in all of my lurking on various sites discussing this phone on a deeply technical level (that's the only way I can word it without violating some obscure rule). NEVER has there been any mention of a hardware incompatibility. Furthermore, they DO plan on releasing an ICS update for the XOOM, which , from my understanding, shares many of the same components. So unless the offending component is one that isn't common to both, I fail to see how this is nothing more than a convenient excuse. It may be that the source was unreliable and/or that the supervisor was only regurgitating second hand information passed down from Motorola.
I can say I've seen Motorola's published source for the Atrix, and in my opinion, I'd say it's quite a mess, specifically different source sets for different carriers, meaning they have to duplicate much of their work for each update for each carrier rather than just working from a common source and including carrier-specific customizations. This type of setup has led to a substantial gap between updates between carriers on the same device. Those carriers aren't directly competing since they are in different geographic locations, so there is no competitive edge here, just a sloppy process.
So there may not be a hardware reason that this is not possible at this time, but rather an issue of their ability to produce updates in a timely manor due to an inefficient development process. But either way, I and countless others would like an answer.
11-21-2011 09:52:45 PM
If it were any other company, I'd say it shouldn't take that long, but after looking at their published source, I'm not feeling that optimistic. At the current rate it will probably take that long just to get a definative "no" but all we've been able to get out of them for an answer so far is them proudly pointing us to their Android updates page that I've been more accurately refering to as a "wall of shame" due to the gaps in release dates between carriers on the same devices. There are many things they could do to speed up the development cycle, but their current development process seems to be more geared towards slowing things down. From a programming standpoint it's like they constantly reinvent the wheel just to change a tire.
At any rate I'd still like to get an official word that I can pass on to others.
11-22-2011 03:35:22 AM
12-05-2011 09:16:49 PM
On the Motorola Forums, the moderators are saying that AT&T (Carrier) is the one who needs to take the decision and initiate the process for upgrading a device's OS. So, basically Motorola has put the blame on AT&T.
Both of these companies must understand that by not supporting such an awesome piece of technology used by thousands of people, which is just 10 months old, they are not setting a good example.
Atrix 4G must receive ICS and there is no doubt that it is more than capable of running ICS.
12-28-2011 05:07:52 PM
What’s so shameful is that my Atrix 4G is less than a year old but I'm afraid that not only may we not see an official Ice Cream Sandwich update but that AT&T has ceased any further official updates all together. I’ve been with AT&T going on ten years now & see their service falling further & further behind their competition. I’m sick & tired of paying premium prices for poor Metro PCS style service. I for one am jumping this sinking ship come time my contract is over.
12-28-2011 08:26:14 PM
True, but i wouldnt jump ship just yet i have been with all the major cell phone providers, and ill say this in my area, at leats AT&T Have excellent service oppesed to sprint wich i used to have, tmobile throutels there data and verizon is good if you want to pay out the wazoo for servize, my bill is 10 bucks more with att than with sprint, fyi sprint does have unlimted data but there service is worse than dial up, no kidding at least were i live on my phone im getting 7mb dl with sprint i was getting .256k lol, but sorry to get off topic, it will be a hot min before the update is released, i remeber when i had verizon and i had there first droid, it took moto and verizon forever to update the phone, it seems samsung and htc do a good job, however regardles what moto says its not a pointing game,both att and moto are at fault with always taking forever for doing upgrades, its all about sales, its not gonna matter to them when the update comes out they have u for there 2yr agrmnt, unless u pay ET to get out, but They sold there phone and a plan both parties get benefits. so there could be an update for Ics that comes out next May its all a waiting game
12-28-2011 09:14:18 PM
12-29-2011 10:49:41 PM
The funny thing about ICS is that there is an agreement with Google which both Motorola and AT&T are a part of, along with other companies, where the Android phones will get updates for 18 months.
But let's think about this for a moment, has anything really changed to allow them to adhere to that agreement or is it just business as usual? When someone asked Motorola about this on their forums, the answer that Motorola gave them was that Motorola doesn't have to provide the update because the phone was launched before the Google I/O agreement. OK, fair enough. Not a great answer, but it's the one they're going with for now. But what about the Atrix 2? That IS a part of the Google I/O agreement, yet the only devices Motorola announced intentions of ICS updates for were for Verizon devices. Furthermore, AT&T only launched a video a couple weeks ago talking about how Gingerbread is the latest and greatest Android version.
When someone on Motorola's Facebook page asks about an update for a Verizon device, they tell the person they're already working on it, but when it's anything else, they just point the person to their "updates blog", where the only activity is comments by an angry mob of mostly Atrix owners looking for an answer about an update to ICS. If Motorola had any plans for an ICS update, they would have announced those plans by now and saved themselves considerable grief as well as sales because many those Atrix owners feeling burned will be last time Motorola buyers. Also, keep in mind that not EVERY Atrix has been updated to Gingerbread as there are still plenty still stuck on Froyo.
I'm pretty sure we will get an update, but it won't be to ICS, but rather to disable or remove Carrier IQ (or just hide it better), and that's only after the federal investigation has wrapped up. At this point being optimistic is like waiting for the delivery person and when you finally hear that doorbell ring, instead of that important item you ordered online, you discover a flaming bag of feces.
I'm not totally satisfied with AT&T but the problem is that it costs too much to see if the grass is greener on the other side of the fence. The contracts give you the option to get a phone much cheaper up front than if you bought it outright, but at the same time, the contracts are what limit your ability to try other carriers. And yes, there's a little bit of a "trial period", but when's the last time you had something go wrong with a car when you're test driving it? You never really know what the quality is until it breaks down. Just like you never really know how good or bad the service is until you need it. Still, if AT&T continues down the path it's heading, there will be a mass exodus of unhappy customers who can no longer support their increasingly shady practices. They're already the lowest rated carrier. Maybe if they reinvested in their network instead of spending millions on lobbying and billions on failing mergers they might increase that rating. Why bother selling a 4G phone if the only way to build out their network is through a merger that wasn't even on the table until months after the initial release of the device. see: http://www.ciscopress.com/articles/article.asp?p=1
"The review also cast suspicion on AT&T's assertions that “only the merger” would allow it build out "4G" high-speed wireless Internet access. The FCC concluded that AT&T would probably build anyway, if for any reason to remain competitive with Verizon"
Did they lie when they sold the phone with the promise of a 4G network on the horizon, or did they lie to the FCC when they were saying they needed the merger to build their 4G network?
@D-Mac, apparently there is an AT&T version of the Nexus, you can find it on Samsung's website, but the only place that sells it is Best Buy.
12-30-2011 06:48:05 AM
12-30-2011 07:47:04 AM
Yes, the hardware will support it, there's plenty of space and the hardware is fast enough and there is plenty of memory. It's just lacking the interest from AT&T and Motorola, and the drivers to make it happen, which they could get if they wanted them.
07-09-2012 09:46:55 PM
Lets think about it:
From the Samsung side:
we are gonna sell a new Galaxy S3...
should we update the S2 just before the S3 is launched?
Because if the new one comes with ICS and they cant get it in the S2 they will have to buy the new device...
Wait... so thats they way bussiness are done?
Well the apple dudes does it... why cant we?
From Motorola side:
We will have the Motorola Atrix 3 soon (and other device i dont remember its name)
Should we update the Atrix 2 in ICS?
What for? If we do they will have the option of having a bad a+s+s phone or a A3 bad a+s+s kicking phone!
So now do you guys see where the dog poo swimms? Its simple! As long as carriers have anything to do with the updates customers are just going to be having this! Fortunately for me im not in US, unfortunate is that i bought an unlocked AT&T Atrix 2 so im stuck with your carrier update...
Then people asks why people does Root and Roms... Carriers, manufacturers and Google are to be blamed! All, not in equal proportions but all at the end!
Hope im not hurting AT&T feelings for this post!
10-06-2012 11:17:36 AM
There will be no upgrade to ICS for the Atrix although Motorola had previously indicated there would be an upgrade in the 3rd quarter. This info was just released.
In any case, the Atrix HD wasn't supporting webtop anyway. What this means is that Atrix owners who invested in webtop equipment etc are at a deadend.
10-25-2012 06:17:41 PM
You are right, no ICs for Atrix 4G. so I sold my Atrix 4G on Ebay and switched to the Samsung Exhilarate and upgraded toICS on it. I'm probably done with my long relationship with Motorola. I don't like when anyone goes back on a promise, and the Atrix was supposed to get ICS. Atrix owners waited for months for an update they were told was coming, that never will. Great way to treat loyal customers Motorola!