Account Features

[#1]

I have a 8125 phone and my VM does not function when someone calls my number.  When called the systems askes for the 9 diget number to ID the box.  When entered the system tells me it can not find the VM box.

While in the system by pressing 1 I can send myself a VM message and the phone tell me I have a meesage and I can pick up the message.

What gives?

[#2]

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larrytureson wrote:

I have a 8125 phone and my VM does not function when someone calls my number.  When called the systems askes for the 9 diget number to ID the box.  When entered the system tells me it can not find the VM box.

While in the system by pressing 1 I can send myself a VM message and the phone tell me I have a meesage and I can pick up the message.

What gives?

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Try dialing ##002# from your phone, if there's a problem with VM call forwarding this may help. If it doesn't, call CS and have them take a look at your VM.