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Getting emails asking me to register for online service
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02-19-2013 09:04:09 AM - edited 02-19-2013 09:05:25 AM
I just read the thread on the other user getting emails for family map which he doesn't have. I have also been thinking about the issues with some users having accounts they don't know about and what not. All this has brought up a concern of my own I've had a few months now.
I have been an AT&T customer since 2007. I used to be under my parent's account which why my forum name says 2005 (in case you wondered). A few months ago, I've been getting sporadic emails asking me to register online for account management. Everytime the email lists a different account number. I have been ignoring these emails, and recently I don't think I've received one in a few weeks.
Well now that I come to think of it, it's a bit bizarre that I've been receiving these emails, even though I registered for online account access the first day I had service. My main concern is these accounts are not fine and someone else has been registering with my email address. I have checked my credit reports and there doesn't seem to be any issues, so I'm not too concerned about that. Nonetheless the emails are a concern.
I was hoping I could speak to someone regarding this via email or PM. I would prefer I didn't get a callback about this since right now I'm roaming internationally.
Thanks!
Re: Getting emails asking me to register for online service
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02-19-2013 01:09:03 PM
ranron wrote:
I just read the thread on the other user getting emails for family map which he doesn't have. I have also been thinking about the issues with some users having accounts they don't know about and what not. All this has brought up a concern of my own I've had a few months now.
I have been an AT&T customer since 2007. I used to be under my parent's account which why my forum name says 2005 (in case you wondered). A few months ago, I've been getting sporadic emails asking me to register online for account management. Everytime the email lists a different account number. I have been ignoring these emails, and recently I don't think I've received one in a few weeks.
Well now that I come to think of it, it's a bit bizarre that I've been receiving these emails, even though I registered for online account access the first day I had service. My main concern is these accounts are not fine and someone else has been registering with my email address. I have checked my credit reports and there doesn't seem to be any issues, so I'm not too concerned about that. Nonetheless the emails are a concern.
I was hoping I could speak to someone regarding this via email or PM. I would prefer I didn't get a callback about this since right now I'm roaming internationally.
Thanks!
I would recommend that you send a Private Message to
ATTCustomerCare is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.
One other thing, to be on the safe side pull your credit reports from the 3 agencies and look them over closely









