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Visitor

Posts: 1

Registered: ‎06-28-2009

My Device: LG Xenon

Cant set up up voicemail

‎06-28-2009 06:21:41 PM

I just got a new phone and when i dial 1 to set up my voicemail it says we need more information please dial the 10 digit number of the person you are trying to call, or hit pound if u have a mail box on this. Then asks for your mailbox number specified by your system manager. Does anyone know what this number is?

ACE - Wizard

Posts: 2,002

Topics: 4

Kudos: 164

Solutions: 143

Registered: ‎07-20-2008

My Device: iPhone 4s

Re: Cant set up up voicemail

‎06-28-2009 07:48:02 PM

Call 611 and have them reset your voicemail.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Wizard

Posts: 3,401

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Solutions: 45

Registered: ‎09-21-2008

My Device: BB Torch 9800/HTC Inspire

Re: Cant set up up voicemail

‎06-28-2009 08:33:19 PM

aeslax1228 wrote:
I just got a new phone and when i dial 1 to set up my voicemail it says we need more information please dial the 10 digit number of the person you are trying to call, or hit pound if u have a mail box on this. Then asks for your mailbox number specified by your system manager. Does anyone know what this number is?

Yup, this is an AT&T issue because it wasn't set up correctly at the time of purchase and the only fix is calling customer service. 1-800-331-0500

For hearing or speech impaired: 1-866-241-6567

After hours Support: 1-866-801-3600

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