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Noosayogurt's profile

Contributor

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1 Message

Wednesday, December 31st, 2014 4:09 AM

Att smart limits.

Hi, I'm looking over my kids phone activity on the smart limits app but I noticed his top ranked contacts have no history. For example only a few calls and zero text. But they're the most active numbers. Why is that? Is there something wrong with the app?

Former Community Manager

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10.4K Messages

9 years ago

 

Hello @Noosayogurt 

 

I'm not 100% sure, but it could be because they're using iMessage or other third party messaging services. That way AT&T can show that those numbers communicate, but because their communication is just data as far as AT&T can see, no other logs are available.

 

Thanks,

Dmitriy

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