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Mentor

Posts: 30

Registered: ‎01-22-2011

My Device: iPhone 3GS, Samsung S

AT&T Viva Mexico Question's?

‎01-22-2011 11:59:56 PM

Hi new to the forums. Anyways I have been a AT&T costumer since 9/9/10 and couldn't been happier. I'm looking into changing my plan to the Viva Mexico FamilyTalk 1400, but I want to know will my bill be pro-rated? If I go to Mexico and have the Viva Mexico plan will I pay roaming fees? Do the minutes roll-over? Sorry if I asked to many questions, anyways thanks I advance (: .

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ACE - Expert

Posts: 9,862

Topics: 64

Kudos: 86

Solutions: 454

Registered: ‎07-09-2005

My Device:  iPhone 5

Re: AT&T Viva Mexico Question's?

‎01-23-2011 12:48:48 AM

Yes whenever you change rate plans there can be some pro-rating depending on the day and where you are in your billing cycle. But it equals out. You can minimize it by changing on the last/first day of your billing cycle and customer service can help set that up.

No there are no roaming fees.

http://www.wireless.att.com/learn/international/viva-mexico.jsp

Get the benefits of an AT&T NationSM Plan, plus no more long distance or roaming charges for voice calls between the U.S. and Mexico.

Yes, rollover minutes is a plan feature.

http://www.wireless.att.com/learn/international/viva-mexico.jsp

Rollover® Minutes, only from AT&T

Now if you change to the 1400 plan you will lose any rollover minutes you have that are in excess of 1400 when you make the plan change, and then you start accumulating them normally after that.

http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&ft=searchTab&ps=solutionPanels&loca...

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Mentor

Posts: 30

Registered: ‎01-22-2011

My Device: iPhone 3GS, Samsung S

Re: AT&T Viva Mexico Question's?

‎01-24-2011 04:41:58 PM

Thanks for the info

Posted from Apple iPod Touch

Contributor

Posts: 1

Registered: ‎12-12-2012

Re: AT&T Viva Mexico Question's?

‎12-12-2012 11:18:18 PM

do i stay need to stay full moth in usa for don't get extra charge in plan or because I travel a lot to mexico something I need to stay weeks

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