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ios 6.1 iphone 4: microcell broken?
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01-31-2013 12:08:31 PM
i just updated my iphone 4 to ios 6.1, and the phone no longer establishes a connection to the microcell.
i have deregistered and registered the microcell, and i have reset network settings, and i have rebooted the iphone. i have confirmed that 3G is enabled on the phone.
everything was fine until i updated to ios 6.1
smurfy
Re: ios 6.1 iphone 4: microcell broken?
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01-31-2013 12:22:43 PM
You can try to reset the network settings on your iPhone. Settings -> General -> Reset -> Reset Network Settings. However, that may reset passwords, email, WiFI, etc back to default so note those settings in case you need to reinstall, some, or all of them. I had no problems with iOS 6.1 on my iPhone 5.
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: ios 6.1 iphone 4: microcell broken?
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01-31-2013 12:28:17 PM
Re: ios 6.1 iphone 4: microcell broken?
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01-31-2013 01:57:35 PM - edited 01-31-2013 01:59:06 PM
Sorry, I misread that. Do you have any other phones that are working fine thru the MicroCell? What iOS version were you upgrading from? FWIW, we have an iPhone 4 as well and it works just fine. If LTE is an option try turning that off, just in case it's confusing the phone. Have you tried a hard reset on the MicroCell (holding in the reset button on the back for about 30 seconds)?
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: ios 6.1 iphone 4: microcell broken?
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01-31-2013 02:17:08 PM
i'll try hard resetting the microcell. i can't imagine that'll help.
i think my best solution here is to get off AT&T. their coverage just sucks here. here i come verizon, i guess. the microcell is far too unreliable to depend on.
Re: ios 6.1 iphone 4: microcell broken?
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01-31-2013 02:57:01 PM
All coverage maps (regardless of provider) can be misleading because they don't accurately reflect actual converage(which includes structures). If AT&T coverage in your area (inside and outside) is not as good as another provider, then changing might not be a bad idea. Keep in mind that Verizon also provides femtocells for areas where their coverage is minimal.
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.









