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Re: Will 3G Microcell work with new Iphone 5?
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12-30-2012 09:44:40 PM
I can't see how this has anything to do with the MicroCell. We too have excellent LTE coverage in our area and my iPhone connects at whatever protocol it detects, whether it's in our house on the MicoCell or outside at 3G/4G/LTE. Is LTE always enabled on your iPhones? When you're in your house, does the iPhone say M-Cell at the top (disregard if it says 4G cause if you're on the MicroCell that's how your calls will be placed/received). 4G/LTE is still relatively new in some areas so it could just be the way the towers are setting their output.
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: Will 3G Microcell work with new Iphone 5?
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12-31-2012 09:27:07 PM
Which is why I find it odd. Yes, of course I have LTE enabled on both phones and our iPhones both say M-Cell. I've reset network settings to try to get LTE enabled when I'm away from my Microcell and it's still finicky. Like I said, it will usually just stay on 4G, but last night I was on Edge for most of the time, even after rebooting my iDevice.
Again, before I got the Microcell, my phone would connect just fine to the LTE towers, so this behavior has only started once I got the Microcell.
Re: Will 3G Microcell work with new Iphone 5?
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01-01-2013 09:50:26 AM
I still think it's the way LTE is being implemeted in your area. There have been some issues with the way the iPhone 5 works with LTE and you may have to have AT&T do an account reset for your phone to get it to work as designed with 4G/LTE. All the MicroCell does is pass your cell phone signal, via IP, to a tower. However, we are talking AT&T so you may want to contact ATTCustomerCare and explain your problem. They are there M-F, 8-5, CST. That basically bypasses phone support and assigns one person to your issue. My guess is that there is still some provisioning that needs to be done to your account for 4G/LTE. For example, I bought my iPhone 5 in Reno, Nevada and it worked perfectly even though AT&T converage is not as good as Verizon. I then took my iPhone 5 home, to San Jose, where AT&T coverage is much better, for the most part, than Verizon's. 4G/LTE is never a problem and when I walked into my house, the iPhone 5 immmediately connected to the MicorCell with no issues at all. Leaving the house, it connects to 4G and once within range of a tower with LTE (that is not being overused for LTE), it connects solidly with download speeds approaching 25MBps depending on the tower (see my post on the MicroCell and iPhone 5 Speed Test). So yes, the iPhone 5 works just fine with the MicroCell but some folks in certain areas may have to have AT&T do a little extra provisioning to their accounts and iPhone 5's (and possible 4's as well).
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.









