Microcell-Not all phones work

[Forcelee]

So I took the plunge and bought a Microcell unit.  AT&T gave me a discount because of service degradation at my home.  The service issues started about a month ago and only worsened.  When I said I was moving to Verizon, I was given the discount...which was appreciated.

I have three phones authorized. Mine is the main number and I have an iphone 4 with IOS6.  The two secondary phones authorized are a 4s with IOS6 and a 3gs with IOS6.

My phone, the iphone4 connects fine to the Microcell.  Every once in a while I lose the Microcell connection but most of the time as long as I'm in the house it connects to the Microcell.

The other two phones will not connect.  I've tried resetting the MIcrocell, both phones, reset network settings, took out and replaced SIM cards, and I even tried cussing at the unit....but the other two phones will not connect.

Anyone else have this problem and/or any suggestions?

Thanks

[jamileh]

I'm sorry that you are having a problem. It's odd that cussing at it didn't work, that's usually a sure fire troubleshooting step.

Will you please send me a private message with your name, account number, phone number and the best time to contact you? Lets see if we can figure out what's going on. 




To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.