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Posted Jun 24, 2013
Ethernet Light Fast Flashing

We lost power last night and now the MCell is flashing the Ethernet light in a very fast manner. My iPhones will no longer connect to it. I have re-started and re-set the MCell to no avail. Anyone haver a guess?? Thanks.

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6-24-2013 11:36:52 AM
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Ok. We have a solid green power, ethernet, and GPS light with only the 3G flashing green, correct? It may take the MicroCell awhile to re-activate itself so give it some time. If not, you can try a hard reset by holding in the reset button on the back of the MicroCell for 30 seconds. That may clear anything out of the ROM that got "stuck" when the power outage occurred and it couldn't re-establish an internet connection.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Ethernet Light Fast Flashing

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Jun 24, 2013
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If the ethernet is flashing (green I assume) you have lost ethernet connectivity to your router. I would reboot the router and see what happens. If that doesn't correct the issue, try to connect another device to the same ethernet port on the router to check the port. It's possible that the power outage could have damaged the port. Without ethernet access, no internet access, and no functioning MicroCell.

___________________________________________________________

AT&T's 3G MicroCell Guide | 3G MicroCell Technical Guide by Otto Pylot


For additional help, please send a PM to ATTCustomerCare.






*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Ethernet Light Fast Flashing

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Jun 24, 2013
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Thanks very much for the quick reply. 

 

So, I have done as suggested with some improvement. The Ethernet light is now steady green, but the 3G is still slowly flashing green. Wifi is working correctly, as I have a number of devices that are accessing wifi with no problem. I have exchanged the ethernet cable, rebooted everything and tried a different ethernet port on the router. As you said, no functioning MCell. Any thoughts?

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Jun 24, 2013
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Ok. We have a solid green power, ethernet, and GPS light with only the 3G flashing green, correct? It may take the MicroCell awhile to re-activate itself so give it some time. If not, you can try a hard reset by holding in the reset button on the back of the MicroCell for 30 seconds. That may clear anything out of the ROM that got "stuck" when the power outage occurred and it couldn't re-establish an internet connection.

___________________________________________________________

AT&T's 3G MicroCell Guide | 3G MicroCell Technical Guide by Otto Pylot


For additional help, please send a PM to ATTCustomerCare.






*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Ethernet Light Fast Flashing

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Jun 24, 2013
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Man, are you good! About 3 minutes before you posted, my 3G light went solid green and my devices are connecting with MCell. Don't know which of your ideas worked, but the end result is perfect. Thanks very much.

Re: Ethernet Light Fast Flashing

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Jun 24, 2013
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You're welcome. You might want to mark the post with a Kudo or Accepted Solution so the mods can keep track of this as I am not an AT&T employee, only a volunteer.

___________________________________________________________

AT&T's 3G MicroCell Guide | 3G MicroCell Technical Guide by Otto Pylot


For additional help, please send a PM to ATTCustomerCare.






*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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