Tutor
•
1 Message
3G Microcell - 3G Red Light Flashing
My GPS, Ethernet, and power light are on with a solid green. My 3G light is a solid red that flashes every three seconds. I use a Netgear router/modem; honestly, I'm not sure what a modem or router looks like but I plugged the microcell's ethernet into the Netgear. I've tried disconnecting then reactivating the microcell. No luck.
Any advice on how to troubleshoot this issue would be awesome. I live in the countryside where cell phone reception is severely limited. Thanks!
GaMountainHiker
Tutor
•
2 Messages
12 years ago
0
0
OttoPylot
ACE - Expert
•
24.2K Messages
12 years ago
The blinking satellite logo means you have lost GPS, and it usually blinks green if it can't get a lock. A blinking red 3G means the MicroCell has a hardware failure, or an update (by AT&T) was attempted but failed and now the MicroCell thinks it's broken because it can't reset itself. This seems to be happening more and more with the updates that AT&T is performing in hopes of correcting other issues. However, not everyone has these issues. My MicorCell has not experienced the issues that have been, and are being, reported here. I think it's multiple issues based on your location in relationship to the towers, geography, location of the MicroCell, your ISP, router configuration, and type of phone. Way too many variables to have it work successfully for everyone. Not a very well thought out product.
0
0
midget3376
Teacher
•
11 Messages
12 years ago
Mine ran fine for a year, then all of a sudden, blinkin red 3G light. I called tech support and they were of little help. I took the unit to the store were I bought it and ended up buying a new one $200. It started doing the same thing. I talked to my ISP and replaced the modem and because of an issue with WiFi for the iPhones, I have replaced the router.
That being said, I tried the recipe that overclockedpc posted, and it seemed to have worked.
So, if your microcell is flahing a red 3g light, please try the following and let me know what happens.
1) With the microcell flashing red, unplug the ethernet cable while leaving power plugged in.
2) Wait 2 mnutes, unplug power cable.(whileethernet is unplugged).
3) Wait 30 seconds, plug power cable in with ethernet cable unplugged.
4) Wait 2 minutes, plug in ethernet cable. (while microcell is powered on)
5) Wait 2 minutes, unplug power cable (leaving ethernet plugged in).
6) Wait 30 seconds, plug in power cable. (with ethernet cable plugged in).
This should clear the red 3g light. If it does not, try power cycling again (unplug power, wait 30 seconds and plug back in).
So we will see...
0
0
ajesmum
Voyager
•
3 Messages
12 years ago
Hi MC Users:
I am also experiencing this same issue where my MC is working fine and suddenly, the 3G LED goes from Green to RED Flashing but yet, stipp operational (able to make and recv voice calls and data is fine too). I might know what the issue is but I need some answers from you before I can conclude.
1. Your location/ State?
2. Around what time does the MC goes into this Red flashing state? anytime or or early twilight hours? Please observe this if you can.
3. When did it start? Jan ..March.April 2012?
4. How frequent does it happen? For instance, 3G LED is green then goes Flashing RED... you powercycle ..its back green ... then how soon after does it go flashing red again (but still operational)?
IF YOU CAN ANSWER these 4 questions, I can tell you how to resolve it. But I need your help to get a consensus of what we are dealing with.
Waiting on your replies! --- thank you!
0
0
midget3376
Teacher
•
11 Messages
12 years ago
2. Usually late at night
3. April 2012
4. At least daily. Sometime after it would flash, it would die.
0
midget3376
Teacher
•
11 Messages
12 years ago
I tried to use it this morning and I had no service and a red flashing light.
Another datat point.
I'm just restarting.
0
0
ajesmum
Voyager
•
3 Messages
12 years ago
Thanks for this information - very valuable as I consolidate the evidence. I just need a few more MC users with the same issue to answer the 4 questions.
0
0
OttoPylot
ACE - Expert
•
24.2K Messages
12 years ago
1. CA
2. Late at night
3. April 2012
4. Once only. A simple power cycle corrected it and it hasn't happened since.
0
0
ajesmum
Voyager
•
3 Messages
12 years ago
0
0
OttoPylot
ACE - Expert
•
24.2K Messages
12 years ago
0
0